1. Author 1 Title Author 2 Title Children and Young Peoples Panel CARYS ELLIS Senior Safeguarding Children Liaison Nurse

2. Author 1 Title Author 2 Title Introduction and Background  National Reports published in relation to Provision of Safe and appropriate Health Care for Children and Young People:  Waterhouse(2000)  Kennedy(2001)  Carlisle(2002)  Utting(2002) – Alun Michael letter  R.C.P.C.H (2003)  Children’s National Service Framework for Wales(2004)

3. Author 1 Title Author 2 Title Safeguarding and promoting the Welfare of Children  Protecting Children from abuse and neglect  Preventing impairment of their Health or Development; and  Ensuring that they receive safe and effective care;…….  So as to enable them to have optimum life chances  Ref:(W.A.G. Working Together under the Children Act 2004)

4. Author 1 Title Author 2 Title Welfare and Wellbeing  The Children Act 1989 definition of a Welfare checklist  “The ascertainable wishes and feelings of a child concerned (considered in the light of his age and understanding) ;their physical, emotional and educational needs, and the likely effect on them of any changes in circumstances”

5. Author 1 Title Author 2 Title W.A.G. 7 Core Aims  Have a flying start in life;  Have a comprehensive range of education and learning opportunities;  Enjoy the best possible health and are free from abuse, victimisation and exploitation;  Have access to play, leisure, sporting and cultural activities;  Are Listened to, treated with respect, and have their Race and Cultural Identity recognised;  Have a safe home and community which supports physical and emotional wellbeing; and  Are not disadvantaged by poverty

6. Author 1 Title Author 2 Title Children’s Rights  U.N Convention on the Rights of Children- Article 12 “ Children have the Right to say what they think should happen, when adults are making decisions that effect them, and to have their opinions taken into account.”  Extending Entitlements –W.A.G. 10 Entitlements

7. Author 1 Title Author 2 Title The Children and young people panel –The Story so far………….  The Panel was set up 7 years ago  Set up by Children and Young People who were coming into Hospital on a regular basis, facilitated by Liaison Nurse.  Aims of Panel…….to give Children and Young People in Hospital the opportunity to get their voices heard on issues that effect them.

8. Author 1 Title Author 2 Title The story so far………  Commitment of facilitator was to “LISTEN” to what Children were saying about Issues affecting them in Hospital, then support Children to Raise those Issues through Management structure.  The opportunity to participate and be listened to is a fundamental right under the United Nations Convention Rights of the Child.

9. Author 1 Title Author 2 Title Engaging with Young People  Monthly Panel Meetings  Questionnaires  Health Promotion - Child Safety Week  Framework for Partnership working – Children’s Week  CLYWED Project  Advocacy Project  Complaints Leaflet –Welsh Language awards

10. Author 1 Title Author 2 Title Children’s viewpoint  What’s Good about being in Hospital; T.V and Phone by Bed Choosing own food Privacy, curtains round bed Good Food and Room Service School and plenty to do! Flexible visiting Flexible visiting

11. Author 1 Title Author 2 Title Children’s viewpoint  What’s not so Good about being in Hospital; Staff busy and not able to give attention Privacy on Ward Rounds Timing of food Age mix of Children Play facilities only for young Children T.V times

12. Author 1 Title Author 2 Title Achievements……..  Change to Hospital Environment – Art Work in other areas of Hospital  Change to Menus/ introduction of snacks  Change to Decorative order of Ward  More books, games, entertainment  Child’s perspective on decisions affecting Ward: Name of Ward, parents accommodation, Documentation,Theatre gowns, use of trolleys etc……..

13. Author 1 Title Author 2 Title Panel Meetings……..  Guest Speakers; HOSPITAL PERSONEL;  Catering Department  Hospital Police  School Nurse  C.A.M.H.S.  Y.P.S.M.S.  Play specialist  Audit Department

14. Author 1 Title Author 2 Title Panel Meetings…………  Other Agencies………….  N.S.P.C.C.( LLAIS NI PROJECT)  Children’s Commissioners Team  Save the Children  C.L.Y.W.E.D  Youth Workers  Drug and Alcohol (police)  Social Services

15. Author 1 Title Author 2 Title Welfare and Wellbeing  The Children Act 1989 definition of a Welfare checklist  “The ascertainable wishes and feelings of a child concerned (considered in the light of his age and understanding) ;their physical, emotional and educational needs, and the likely effect on them of any changes in circumstances”

16. Author 1 Title Author 2 Title ACHIEVEMENTS…….. C.L.Y.W.E.D. Kite mark N.S.P.C.C. Awards Welsh Language Awards; Advocacy Project Complaints Leaflet –Trust Wide Launch Children and Young People in Hospital Leaflet Logo for Panel Joint Launch of Children’s Panel Parents Panel Working with Trust P.P.I Committee and Volunteer Group Forging links with Voluntary Sector

17. Author 1 Title Author 2 Title Young People on Adult Wards…………  Young Peoples Perspective………….  Feel strong about not having access to same facilities as Children’s Ward  Lack of Entertainment  Paying for Patientline  Element of Choice of where to be accomodated

18. Author 1 Title Author 2 Title Hopes and Plans for the future  Extend the Panel throughout the Trust  “Road Show” to ALL High Schools in Area to target Year 7&8 during Assembly to inform about the Forum and encourage membership.  Web Site for Children and Young People, designed specifically for <5, 5-11,11-18 with age appropriate Health Information.  Work with Local Drama Group to develop film – Pre operative information  Trust P.P.I Endorsement for future developments

19. Author 1 Title Author 2 Title The Children and Young People Panel  The Children’s panel works to fulfil Children’s Rights by;  Ensuring that the voice of Children in Hospital is heard,  Enabling children to take part in decisions that effect them in Hospital  Promoting the Rights of Children to have their say, to respect and value their opinions, and be taken seriously.  Participation,Protection and Provision of Rights.

20. Author 1 Title Author 2 Title Innovations……..  Involvement of Clinical Audit Department  Fundamentals of Care Audit  Public and Patient Involvement  Participation – meeting needs of Service Users

21. Author 1 Title Author 2 Title Patient’s Survey - Young Peoples' Panel Lisa Burne, Senior Clinical Auditor Carys Ellis, Senior Safeguarding Children LiaisonNurse *There are some cartoon pictures in the presentation, just for fun.

22. Author 1 Title Author 2 Title What is Clinical Audit and why are we here???  Making sure we are doing things right?  Making sure we take the patient’s, carer’s, relative’s view into consideration.  We want your help to re-design the Questionnaire for Young People in Hospital. It needs to be RELEVANT, EASY TO UNDERSTAND, IMPORTANT, EASY TO COMPLETE!

23. Author 1 Title Author 2 Title THE QUESTIONNAIRE (A FIRST GLANCE):  Length of the questionnaire  Is it easy to read?  Does it attract your attention?  Are the questions easy to understand?  Any other comments

24. Author 1 Title Author 2 Title On admission, were you offered the choice of where to stay, i.e. Children’s Ward/Adult ward? How do you feel about this? Do you think we need to ask the question?

25. Author 1 Title Author 2 Title Were you in cubicle/separate bay on the ward?  Would you prefer to be in a single sex bay?

26. Author 1 Title Author 2 Title Communication:  Is language important to you?  Do you know the name of the name of the nurse caring for you by their first name?  Friendly and approachable staff? Able to speak to them in confidence

27. Author 1 Title Author 2 Title Privacy and Respect:  What does PRIVACY mean to you?  What does RESPECT mean to you?  Cultural and spiritual needs

28. Author 1 Title Author 2 Title Information:  How is information best given to you?  Approachable staff?

29. Author 1 Title Author 2 Title Were you treated with respect and understanding?

30. Author 1 Title Author 2 Title Would you like to be given choice in your care?

31. Author 1 Title Author 2 Title Would you like to share anything else about your stay in hospital?

32. Author 1 Title Author 2 Title THANK YOU