1. 1 Attracting and Retaining Human Capital David Lofquist, HR Director for Russia, ExxonMobil

2. 2 Employee Engagement The extent to which employees commit to their organization, how hard they work and how long they stay as a result of that commitment Discretionary Effort An employees willingness to go above and beyond the call of duty such as helping others with heavy workloads, volunteering for additional work, etc. Intent to Stay The employees desire to stay with the organization, based on whether he or she intends to look for a new job, frequently thinks of quitting, or is actively looking for a job Organizational Performance

3. 3 Attraction and Retention Drivers Compensation Work-Life Balance Ethics & Respect Supv / Mgr Quality People Management Stability Compensation Future Career Opportunities Development Opportunities Stability People Management Supv / Mgr Quality Work-Life Balance Recognition Work Environment Top Global Drivers of Attraction Top Global Drivers of Attrition

4. 4 Employee Values Rewards Opportunities PeopleWork Compensation Future Career Opportunities Development Opportunities Stability Supv. / Mgr. Quality People Management Recognition Work Environment Work-Life Balance

5. 5 People Enable employees to contribute to organizational success Provide clear goals and direction, instill ownership Provide routine informal feedback Enable team feedback to augment supervisory feedback

6. 6 Work Provide relevant, customized and timely recognition for teams and individuals Ensure mutual trust and respect, open communication Facilitate meaningful peers interaction to enhance productivity Promote work/life balance and ensure flexible workplace programs are available and supported

7. 7 Opportunities Provide line managers with communication guidelines to effectively communicate around organizational stability Demonstrate trustworthiness by delivering against career expectations Help employees reach personal development goals Work experiences contribute to professional growth and development (technical and leadership) in line with business needs

8. 8 Rewards Long-term, career orientation Rewards performance, experience, and responsibility Provide externally competitive Total Remuneration (TR) package Employees understand the remuneration philosophy and underlying principles

9. 9 Restart Career paths to avoid attrition Provide Development, not Just Promotions Realize the Full Value of your Total Remuneration program through improved Communication Enable Peer-Driven engagement and Productivity Develop an Internal Informal Feedback Process Summary / Key Strategies