2Star Health and Allied Insurance Health can never be completely within our control. Bolts from the blue do happen, many a time most unexpectedly. But looking after your corporate needs has never been easier than now, especially with Star Health and Allied Insurance around.Welcome toStar Health and Allied InsuranceBecause, we putCustomers first... always!
3About Star Health We Are We provide We stand for Your standalone health insurance company dedicated to provide you with affordable & quality health insurance products to meet your needs today and tomorrow.We AreCustomer focused service combined with modern technology to assist you in all aspects of healthcare.We provideWe stand for Leadership Innovation Compassion Social Responsibility
5Star Health And Allied Insurance Company shall work to become the most favored brand in Health Insurance in India setting benchmarks for the Industry in the domains of service, innovative products, collaborative relationships with an aim to become the BRIGHTEST STAR in the Galaxy of non-life insurers.Vision statement
6Mission Statement Believes in core values of trust, transparency, care and compassion Pledges to create an environment conducive toCustomer satisfaction,Product innovation andBottom line profits. Strives to maintain healthy standards of corporate governance, Committed to become A STAR in health and related insurances.Star Health and Allied Insurance Company is a customer centric insurance service provider who:
7About Star HealthStar Health and Allied Insurance Company has been jointly promoted by eminent Industrialists from India and Foreign Investors.Foreign Promoters constitute Oman Insurance Company & leading Indian Business Houses.Oman Insurance Company is one the leading Insurance Company in the Middle East.Paid up Capital of Star Health is Rs. 108 crores.Headquartered in Chennai.
8First & only Exclusive Health Insurance company in India. Business: Health, Personal Accident and Overseas Travel Insurance only.Innovative Products.Option of In House Claims settlement.In House Doctors – for Hassle Free Settlement.Personalized visits by medical personnel to the hospital24X7, Call Centre , Toll Free Number and user friendly web siteWhyStar Health
10Our Reach 125 offices presently operational across the country. Zonal Offices in all major cities like Delhi, Mumbai, Bangalore, Kolkata, Hyderabad & Chennai.Fully equipped offices with Insurance Experts & Doctors to handle customer queries & grievances.Our Reach
11Profits in the first full year of operation (2010 - 2011) Our Performance2007 – 08 : Rs Crores2008 – 09 : Rs. 168 Crores2009 – 10 : Rs. 316 Crores upto October 08Profits in the first full year of operation ( )
12Unique AchievementsGOVT OF APSole Insurer for Rajiv Aarogyasri Community Health Insurance Scheme in Andhra Pradesh State covering 6.55 Crores persons (1.83 Crore BPL Families) With a dedicated team of 3500 personsApathbandhu Personal Accident Insurance Scheme covering the BPL familes in the State of Andhra PradeshInsurer for Tamil Nadu Government Employees (13 lakhs) and their families, as the leader with four PSUs and ICICI Lombard as coinsurers.
13Contact Us www.starhealth.in Corporate Office Star Insurance Towers 1,New Tank street,Valluvar kottam high road,Nungambakkam,chennaiPhone no : Fax :
14Accident Care Benefits There are many types of accidents that can happen suddenly, or that one may be particularly exposed to the risk of. The consequences could be serious - ranging from disabilities to weeks of hospitalization. By way of prudence and caution, you should be suitably insured according to your standard of living. STAR Health Accident Care Insurance provides compensation in the event of death, permanent disability and injuries suffered due to accidents.Accident Care BenefitsAccidental deathPermanent disability total or partial following an accidentTemporary total disablement the Insured Person is eligible for a weekly benefitat 1% of Capital Sum Insured (following an accident) subject to maximum of Rs.5000/- per week for a 100 weeks
15Free BenefitsEducational grant to childrenat Rs.5000/- per child and Rs.10, 000/- for 2 children(maximum 2children)Transportation expenses of the mortal remains of the insured up to a maximum of Rs.3000/-Travel expenses of one relative up to a maximum of Rs.1000/- to the place of accident
16Star AdvantagesNo Third Party Administrator; direct in-house claims settlement.Faster & hassle-free claim settlement.Cashless hospitalization.Network of more than 4900 hospitals across India24x7 Toll- free HelplineFree General Physician Consultation over phone.Doctors on duty 24x7. By quoting the policy number, any person can contact our Doctor on the toll free number for medical advices.Free Health magazines are issued to policy holders at regular intervals
17Claims ProcedureCall the 24 hour help-line for assistance.Kindly mention your Policy number for easy access to your policy details.In case of accidents resulting in death/disability, information to be sent to Star office within reasonable timeIn all network hospitals, the cashless facility on payments can be availedFor treatment in non-network hospitals, payments must be made up-front to the hospital. Reimbursement of the expenses will be effected by Star Health, on submission of the necessary documents.
18What cannot be claimed?Expenses incurred on events occurring before the commencement of the cover or otherwise outside the Period of InsuranceAny claim in respect of Pre-existing conditionAny claim if the insured acts against the advice of a physicianAny claim arising out of Accidents that the Insured Person has caused intentionally or by committing a crime or as a result of drunkenness or addiction (drugs, alcohol, etc)Any claim arising out of mental disorder, suicide or attempted suicide self inflicted injuries, or sexually transmitted conditions, anxiety, etcParticipation in Hazardous Sport/Hazardous activitiesPersons who are physically and mentally challenged unless specifically agreed and endorsed in the policyAny death/disability arising out of Nuclear Biological and chemical terrorism