1. San Francisco Housing Authority (SFHA) Rent Collection Analysis – December 2014 Presented to Resident Services, Operations and Personnel (RSOP) Committee January 13, 2015

2. Rent Collection Summary 3 – 4 FY 2015 Rent Collection 5 Household Payments by Property – December 2014 6 14 Day Notices – December 2014 and FY 2015 7 – 8 Payments by Date – December 2014 9 FY 2015 Collection Ranges by AMP 10 Outstanding Balance Summary 11 Repayment Agreements Balance as of December 31, 2014 12 Delinquent Tenants as of December 31, 2014 13 – 14 Blocked Tenants as of December 31, 2014 15 Appendix – Data By AMP 16 – 19 Table of Contents

3. 3 Rent Collection Summary – Key Takeaways Key Takeaways 91.98% of rent charged was collected for December 2014, while 91.89% of rent was collected on average during fiscal year (FY) 2015 2,433 current tenants with a delinquent balance totaling $6,598,737 as of 12/31/2014 899 ex-tenants with a delinquent balance of $2,818,779; this balance will require different collection procedures, such as use of collection agencies 758 repayment agreements with balance of $1,549,843 119 legally blocked tenants with balance of $682,181 *Note that amounts paid on repayment agreements are included in the rent collected, but not the rent charged.

4. 4 Rent Collection Summary Rent Collection* Summary – FY 2015 Total Regular Rent Charges $4,637,441 Total Rent Collections* FY 2015 $4,261,391 Collection Percentage FY 2015 91.89% Month Summary: December 2014 Regular Rent ChargesRent Collections* Collection Percentage December 2014 $1,555,077$1,430,32991.98% *Rent collection figures include amounts collected from repayment agreements.

5. 5 FY 2015 Rent Collection* Monthly Results and Takeaways December 2014 rent collection is consistent with the average rent collected for the first three months of FY 2015 *Overall Rent includes amounts collected on repayment agreements.

6. 6 Households Payments by Property – December 2014* Property Level Results and Takeaways Total of 81% of households made a payment in December 2014; payments can include repayment agreement amounts resulting in higher payment percentages * Household payments includes amounts collected on repayment agreements. RAD Phase 1 RAD Phase 2 Non-RAD

7. 7 14 Day Notices – December 2014 14 Day Notices issued in December 2014 78 14 day notices were issued to Sunnydale tenants in December 2014 460 total 14 day notices were issued in December 2014 RAD Phase 1 RAD Phase 2 Non-RAD

8. 8 14 Day Notices – FY 2015 To Date 14 Day Notices issued 10/1/14 – 12/31/14 287 14 day notices were issued to Sunnydale tenants in FY 2015 1,434 total 14 day notices were issued in FY 2015 RAD Phase 1 RAD Phase 2 Non-RAD

9. 9 Payments by Date – December 2014 65% of December payments were received by 12/14/2014; majority of payments (2,404) received between 12/8/2014 and 12/14/2014

10. 10 FY 2015 Collection Ranges by AMP* AMP 984 (Kennedy Towers and California St.) has the most varied rent collection from month to month *Monthly collection includes amounts collected on repayment agreements. AMP 984 had the highest rent collection for the year AMPs 972, 980, and 986 had the most consistent rent collection across months KEY Rent Collection % Range Avg Rent Collection %

11. 11 Tenant Balance Summary – December 31, 2014 Current Tenants with Total Balance < 0 601 Current Tenants with Total Balance = 0 1,849 Current Tenants with Total Balance > 0 2,433 Total Current Tenants 4,883 Ex-tenants with Total Balance < 0 131 Ex-tenants with Total Balance = 0 455 Ex-tenants with Total Balance > 0 899 Total Ex-Tenants 1,485 Delinquent BalancesRepayment Agreements Number of Current Tenants with Delinquent Balances Delinquent Balance Number of Current Tenants with Delinquent Balances in addition to Repayment Agreements Number of Current Tenants with Repayment Agreements Repayment Agreement Balance 2,433$6,598,737 740758 $1,549,843 Outstanding Balance Summary 11

12. 12 Repayment Agreements Balance as of December 31, 2014 758 Current Outstanding Repayment Agreements Totaling $1,549,843

13. 13 Delinquent Tenants as of December 31, 2014 2,433 Current Delinquent Tenants Totaling $6,598,737 RAD Phase 1 RAD Phase 2 Non-RAD

14. 14 Delinquent Tenants Balance as of December 31, 2014 2,433 Current Delinquent Tenants Totaling $6,598,737 RAD Phase 1 RAD Phase 2 Non-RAD

15. 15 Blocked Tenants as of December 31, 2014 119 Legally Blocked Tenant Accounts Totaling $682,181 RAD Phase 1 RAD Phase 2 Non-RAD

16. Appendix 16

17. 17 Households Payments, by AMP – December 2014* AMP Level Results and Takeaways Total of 81% of households made a payment in December 2014; payments can include repayment agreement amounts resulting in higher payment percentages * Household payments includes amounts collected on repayment agreements.

18. 18 Delinquent Tenants as of December 31, 2014, by AMP 2,433 Current Delinquent Tenants Totaling $6,598,737

19. 19 Delinquent Tenants Balance as of December 31, 2014, by AMP 2,433 Current Delinquent Tenants Totaling $6,598,737