1. JISC Collections JISC Collections: National Licensing

2. JISC Collections A little bit of information about JISC Collections JISC is funded by the UK funding councils to further the use and innovation of Information Technology for Universities and Colleges in the UK JISC Collections was a team in JISC until 2006 JISC Collections is now a mutual trading company – established by JISC and funded by the funding councils Our members are all the UK universities (about 160), the research councils and all the further education colleges in the UK JISC Collections negotiates on behalf of all its members with publishers of online content There are over 80 deals in place for a wide variety of resources: digital archives, geospatial material, full text databases, abstracting and indexing databases reference materials and e-books We use a variety of models: some content (typically archives) are bought by JISC Collections and made freely available to all members Most deals are framework agreements –JISC Collections negotiates prices and terms and conditions and institutions pay subscriptions

3. JISC Collections CEO Collections Team Manager 3 Collection Managers Promotions Manager and Website Manager Management Accountant NESLi2 (Content Complete) Help desk And subscription service Project Managers For short term projects Structure – staff and outsourced activity MERIT National e-books observatory E-books for FE JISC Collections for Schools

4. JISC Collections NESLi2: national electronic site licence initiative Who does it?: Outsourced to Content Complete: Paul Harwood and Albert Prior Outsourced because of expertise in CCL, and its ability to provide highly expert and dedicated resource for the period of negotiations What does it do?: 20 Journal Deals: Elsevier, Wiley Blackwell, Sage, Springer, Taylor and Francis, Nature, etc, etc List of journal publishers decided through the National Serials Survey Other medium and smaller Journal Deals taken through by The Collections Team: NESLi2 SMP What is the Model?: ‘Opt-in’ Model: Each institution decides to opt-in (a weakness of the model) – thus new strands ‘Single Payment’ and SHEDL Who manages it?: Steered by the Journals Working Group, chaired by Hazel Woodward Reports to the JISC Collections CEO

5. JISC Collections Journals Working Group Vision Statement UK Higher and Further Education and Research Councils will be able to access all relevant journal material electronically. Access to this material will be based upon a thorough understanding of users' current and emerging behaviours and requirements aligned to the needs of teaching and research undertaken by UK Higher and Further Education and Research Councils and enabling the achievement of their national and institutional strategies and plans. Such access and use will be supported at both the national and institutional level by a robust, flexible and reliable business, licensing and technical infrastructure that will promote the acquisition, curation, preservation and delivery of electronic journal material of the widest subject breadth and greatest historical depth both now and into the future.

6. JISC Collections The annual process The process is to enable the negotiators to have freedom to negotiate without continual reference to the Journals Working Group and to provide clear and regular communication to the member institutions Annually: Negotiation criteria agreed and endorsed by the Journals Working Group: including price cap and cancellation Letters of Intent requested by all Universities Monthly progress reports to ‘NESLi2 Reps’ – one in each university Negotiations with publishers – ideally to be concluded by September each year Offers published on the NESLi2 website on the secure area Single Payment for some deals – aggregated by Content Complete Latest development is SHEDL: Treating all Scottish Universities as a single entity, e- only deals, with a single payment

7. JISC Collections NESLi2 Model Licence Starting point for all negotiations – widely adopted outside of the UK Annually reviewed and updated in light of changes in technology (for example, wireless networks and use of robots) and demands of the universities (for example campus wide use for Walk-in Users, access for retired members of staff) Essential for us: –Unlimited concurrent use for all members of staff and all students – both within the campus and remotely (we now aim to include retired members of staff and teachers not employed by the university) –Walk-in Use across the campus – not just the libraries –Permitted uses include inclusion in course material, dissertations, public performances, etc –Archival rights – and deposit with a ‘trusted third party archive’ –COUNTER usage statistics –Project Transfer code of conduct –WC3 standards

8. JISC Collections JISC Banding and cost per download BANDING MODEL: 10 Bands for pricing: A to J Based on the amount of public money each institution receives – for teaching and for research (not an FTE model) Widely accepted and adopted COST PER DOWNLOAD: Annual results for one deal from four libraries in bands A-G in an Evidence Base study show average costs per request ranging from £0.30 to £1.13, with costs for requests for unsubscribed titles from as low as £0.09 up to £0.51 where requests for subscribed titles go from £0.94 to £1.62. This table also illustrates well how, though results from individual libraries naturally vary, average costs per request across JISC Bands are fairly similar. In fact, in this example, the smallest library in Band G has the lowest cost per request. This pattern has been found to be common in libraries studied by Evidence Base. JISCaverage cost per request average cost per request for unsubscribed title average cost per request for subscribed title A.74.131.48 C.81.371.62 D1.13.511.54 G.30.09.94

9. JISC Collections Assessing the value of the NESLi2 deals 2008 report by Dr Angela Conyers & Pete Dalton, Evidence Base Research and Evaluation, Birmingham City University Survey of NESLi2 representatives, Evidence Base found users appreciative of the service received from Content Complete, as the NESLi2 negotiating agents: –‘Excellent as negotiation agents brokering decent, relevant deals. They do the hard work we do not have the time to do’ –‘a trustworthy source’ –‘makes life a lot easier’ –‘gave confidence in going ahead’

10. JISC Collections Access to a greater number of titles Although the initial outlay may be more than if the library takes individual subscribed journals, the NESLi2 deals give e-access to a far larger range of titles and cut down on the amount of time needed to select and order each title separately. LibraryDealNumber of requests subscribed titles Number of requests subscribed titles Total requests Library 1Subscribed titles only 15653 Library 2NESLi2 deal18822852727349

11. JISC Collections NESLi2 SMP (Small to Medium Sized Publishers) Initiative In order to extend the range of publishers and journals covered by NESLi2, JISC Collections has launched NESLi2 SMP (NESLi2 for Small and Medium sized Publishers). This initiative invites all publishers not currently covered in the list of publishers identified by the community for NESLi2 negotiations to submit offers to the UK academic community. An evaluation panel made up of members of the Journals Working Group, the Library Advisory Working Group, JISC Collections and the negotiating agent, Content Complete, evaluates offers submitted by publishers. Australian Academic Press American Society of Civil Engineers (ASCE) Berg Publishing Berkeley Electronic Press (Bepress) Brill Duke University Expert Reviews (formerly FutureDrugs) Future Medicine Geological Society of America Hart Publishing IOS Press Karger Liverpool University Press Multi-Science Publishing Now Publishers Royal Society of Medicine SPIE University of California Press

12. JISC Collections Additional Authorised User Licensing Initiative –Additional Authorised User licences for educational use These licences will enable universities, for an additional fee, to provide access to defined user groups at Partner Organisations for educational purposes only. The Partner Organisation may be within the UK or overseas. –Additional Authorised User licences for commercial use These licences will enable universities, for an additional fee, to provide access to defined users in small and medium sized enterprises (SMEs) funded by or affiliated to a university for the purposes of commercial research and development. Why should a publisher or content provider agree to the Additional Authorised User Licences? To enable their company to access new markets and customers from partner organisations that would not otherwise license content. To agree to a standard framework that will ease the administration of an increasingly common necessity for universities. Publishers will agree in principle to the Additional Authorised User Licences, but in each case can either accept or reject the proposed additional user group. Publishers will set the fees for the Additional Authorised User Licences. The Authorised User Licences are for a fixed period, so publishers will have the opportunity to consider them again at renewal.

13. JISC Collections NESLi2 and the economic crisis JISC Collections supports the ICOLC statement on the Global Economic CrisisICOLC statement Principle 1: Flexible pricing that offers customers real options, including the ability to reduce expenditures without disproportionate loss of content, will be the most successful Principle 2: It is in the best interest of both publishers and consortia to seek creative solutions that allow licenses to remain as intact as possible, without major content or access reductions UK specific problems: Currency fluctuation have had a 15% negative impact on UK university library budgets

14. JISC Collections Thank You! l.estelle@jisc.ac.uk

15. JISC Collections 19 May 2015 | Project Board Meeting | Slide 15

16. JISC Collections Slide 16 What do the findings mean? Lorraine Estelle, CEO, JISC Collections l.estelle@jisc.ac.uk www.jiscebooksproject.org

17. JISC Collections The largest study of its kind! Slide 17 –36 course text e-books freely available to all UK HE –Over 48,000 responses to benchmarking surveys carried out in January 2008 and in January 2009 –Raw server logs have been analysed to see exactly how users discover, navigate and use the e-books –Case studies including focus groups held at eight universities –Library circulation and print sales data has been analysed

18. JISC Collections Use patterns Use of e-books over 24 hours: 25% of use between 6pm and 8am Use of e-books over the year: Sharp peaks and deep declines

19. JISC Collections Digital Rights Management We need unlimited concurrency – the spikes are not robots but many students with the same deadline! DRM systems need to recognise that use of e-books is not spread evenly through the year but is concentrated and in line with the academic timetable and at certain times of the day We are happy to pay to have the e-books available all year – but pricing must recognise that use is not even

20. JISC Collections Where is the use coming from? 31% off campus use illustrates how important e-books are for home study – so we have got to get the access right Students told us in the survey the most important benefit of the e- book is 24/7 access

21. JISC Collections User behaviour This shows non-linear use – perhaps a different type of behaviour from the print world?

22. JISC Collections Users are not raiding the cookie jar! 13 minute sessions, 8 pages per session Page view time of 22.8 seconds 85% of users spending less than 1 minute on a page Dip in and out of e-books, only using sections of it, non linear use E-books are being used to scan through or reference for short periods of time Probably indicates that if a user wants to read in a consistent, frequent or linear way they will still buy the print – and that e-books are for ‘just in time’ or remote use

23. JISC Collections Discoverability What makes e-books successful is having the MARC records in the OPAC so that students can discover them along with other material on their reading lists. The DLA and the survey data supports this. Getting the MARC records right was one of the biggest challenge of this project!

24. JISC Collections Why buy? Why do librarians want to buy e-books? –Take the pressure off short loan collections –To manage the high peaks of use –To provide for their off campus users whether they be distance learners, students at home or on a placement –Equality of access Librarians want e-books to CO- EXIST and SUPPLEMENT their print ‘I think it’s mainly the issue of availability – it depends on providing the extra access for short periods of time….so that you are providing supplementary access for things that are on reading lists – or in short loan; so everyone is getting access to them’

25. JISC Collections Business Models The data (including the sales data) indicates that making available course text e-books free at the point of use is not a threat to print sales revenue There has been no negative impact on the sales of hard copies and no negative impact on the use of print copies in the short loan collection. Students are using e-books in addition to the print they bought or borrowed! A new pricing model for e-books must reflect the use of e-books is different, the uneven use, user behaviour The e-book: A threat or the chance to grow a new market?

26. JISC Collections A Fair Formula Enable publishers to grow this market and enable libraries to provide a consistent and essential service to students, particularly those students that require remote access A fair and sustainable metric Transparent modelling looking at the cost to a publisher, the actual use and the benefits to a library Could be applied to a number of access models

27. JISC Collections Slide 27 Thank You! l.estelle@jisc.ac.uk www.jiscebooksproject.org