1. Digital Literacy Services at Hennepin County Libraries Technology Literacy Collaborative June 13, 2013 – Natalie Hart

2. PUBLIC ACCESS COMPUTERS 1910 PUBLIC ACCESS COMPUTERS at 41 libraries TECHNOLOGY CENTERS – 8 Locations BrookdaleEden Prairie FranklinHosmer RidgedaleSouthdale Minneapolis CentralNorth Regional LAPTOP CARTS at 10 branches. 8-10 laptops per cart.

3. LIBRARY STAFF ALL PUBLIC SERVICE STAFF SOFTWARE TRAINERS – 2 FTEs 2012: 276 classes, 1454 attendees Library Technology Assistants (LTA) – 17.8 FTEs estimated. 11 locations estimated: BrookdaleBrooklyn ParkEden Prairie PlymouthGolden ValleyRidgedale SouthdaleSt. Louis Park Westonka Minneapolis Central Maple Grove

4. TRAINED VOLUNTEERS COMPUTER TUTOR VOLUNTEERS – 17 Locations Augsburg ParkBrookdaleBrooklyn Park Champlin EdinaEast Lake Golden Valley Maple Grove Northeast Pierre Bottineau Ridgedale Rockford Road Rogers Sumner Webber Park Westonka Minneapolis Central Hours provided: 2010 – 1482.75 2011 – 2582.5 2012 – 2834.75 ADULT HOMEWORK HELP – 2 Locations Minneapolis Central and Sumner Hours provided – 14.5 hours per week.

5. COLLECTIONS ONLINE RESOURCES ON HCL’S WEBSITE Computer Tutorials listed under Events & Classes tab on home page. Adult Learning Center – for improving skills using Microsoft Office Suite. Learning Express Library – known for test study guides, but has extensive software instruction, too. CIRCULATING MATERIAL – manuals, guidebooks, self-instruction BooksE-booksMagazines Audiobooks DVDs