Presentation on theme: "High Tech Executive Discussion New Industry Solutions to Shape Your Future Rosh Dawes, Equinix Joseph Ahn: Principal Consultant, Samsung SDS Jaechul Lee:"— Presentation transcript:
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High Technology Trends Multi-Tiered Channel Execution Complexity Sales are through a growing, complex matrix of channels to support market requirements for: product family, different mediums for communication, orders & support, time, and geography. Successful channel ops are key to customer satisfaction, revenue & profits. Cost Reductions Focus Enterprise-Wide Profits and margins are under pressure and all business costs need to be addressed through four steps: Simplify, Standardize, Centralize, Automate layered with business intelligence analytics Customer Experience with Pervasive Technology Technology is everywhere. From wearable technology to connected cars and homes. Companies must be able to have an enterprise view of what they are saying about their experience to everyone. Service as a Growth Engine (SaaP) Integrated Services are a differentiator as technology becomes commoditized. All support and services must ensure ultimate satisfaction to remain competitive Big Data With millions of sources of data throughout the enterprise, companies must be able to redict/prescribe based on the data analysis but also react. Extended Supply Chain & Complexity Both the up and downstream supply chain has extended in length and complexity necessitating real time synchronization, coordination and collaboration to ensure timely and cost effective results End to End Value Chain Planning With outsourced manufacturing, having visibility of the entire supply chain to support rapid demand commits is critical. In addition being able to respond rapidly to supply disruptions is mandatory. Integrated Product Compliance Product Compliance and Rights management are two areas that must be right to prevent huge penalties.. The core issue is compliance with the large number of regional, national and worldwide regulations that require proof of compliance. Consolidation / M&A Industry wide consolidation continues to both deepen and broaden market reach. Best practice for merging enterprises is necessary to ensure synergies, productivity, growth, and cost savings goals are achieved.