1. WORKING ON WORK PLANS

2. Supervisory Committee Work Plans “The better the planning, the better the result!” Work plans provide an organized, systematic process Enhanced Documentation for Regulator Oversight

3. Supervisory Committee Work Plans Questions: How many have a work plan? How many utilize internal auditors or other employees to help fulfill audits?

4. Supervisory Committee Work Plans Plan Considerations: How much volunteer time does the Committee have? Is there an Internal auditor Utilize employees – Process owners? What are risks facing the Credit Union? Results of examinations and audits What procedures has the Committee performed in the past?

5. Credit – nonpayment – ALLL – TDRs -Delinquency Compliance – (noncompliance with laws and regulations) Liquidity – (insufficient cash resources) Interest rates – (loss due to changes in interest rates) Strategic – (poor business decisions) Transaction – (transactions are not processed completely or accurately) Reputation – (loss of credibility or standing) Risk Categories for Credit Unions

6. 2013 NCUA Supervisory Focus – 13-CU-01 Operational Risk – Technology (controls over adopting new technology – remote deposit, mobile banking, social media, on-line banking) – Internal Controls Balance Sheet Management – Interest Rate and Liquidity Risk (contingency funding) – Concentration Risk – Less Established Products (expertise and risk management) NCUA – Clarity – Member Business Lending – Credit Ratings (assessment of securities and money market) – Troubled Debt Restructures

7. Typical Supervisory Committee Procedures New member eligibility verification Verify new loans with members  Thank you letters Employee account review Review dormant accounts Closed accounts

8. Typical Supervisory Committee Procedures Surprise cash counts – teller controls Annual testing of market values of investments to an independent source – Part 703 of Rules and Regulations Review of bank account reconciliations Review of Risk Assessments – Entity Level, Security Program, IT

9. Loan reviews  System reports  Utilize internal employees for increased knowledge Review charged-off loans Review ALLL – perform validation Oversee Internal Audit and the internal audit plan Engage and monitor results of external auditors Follow up on findings from audits/exams Typical Supervisory Committee Procedures

10. Expense account review Review file maintenance reports Review new products Review financial results/ financial statements Talk with auditor on critical areas you would like addressed

11. Considerations for Work Plans Consider utilizing management to perform procedures with Committee oversight  Public institutions utilize process owners  Consider whether they have influence over the control Spend time with management personnel to understand processes before you test  Very important to understand it first

12. Considerations for Work Plans Document results of the work performed Evaluate the quality of testing from the number of items tested Look for “systematic” problems when evaluating errors Maintain minutes and report to the Board

13. Considerations for Work Plans We have included basic sample work plans in your manual on the usb drive  Includes sample testing forms for numerous areas

14. Considerations for Work Plans We have included basic sample work plans in your manual on the usb drive  Includes sample testing forms for numerous areas

16. Questions Scott Ewing, Credit Union Consultant Moss Adams LLP scott.ewing@mossadams.com