1. CLEC Restoration Overview Impact of 11-Sep

2. Agenda  Ground Zero Restoration  Issues & Implications  Summary  Ground Zero Restoration  Issues & Implications  Summary

3. CLECs supporting restoration  Focal  Allegiance  Time Warner Telecom  XO Communications  Winstar  Teligent  espire  Yipes  Arbros  Focal  Allegiance  Time Warner Telecom  XO Communications  Winstar  Teligent  espire  Yipes  Arbros SOURCE: City of New York

4. Affected Buildings SOURCE: City of New York

5. Focal Communications  Focal was able to install new services to businesses that had lost phone service in as little as 6 hours after the first tower collapse. Focal also provided services to several hospitals in Manhattan, including Mt. Sinai/ NYU Medical Center, St Charles and Calvary Hospitals. Focal was able to restore service to those hospitals immediately after the attack. Focal also offered to provide service to the NYPD and Fire Department, which had lost their telecommunications services.

6. Allegiance  Allegiance offered a number of tenants of the 60 Hudson location emergency local phone services using the Allegiance switch. These tenants included the New York City Department of Corrections, the New York City Department of Buildings, AT&T, and Verizon.

7. Teligent  The day after the attack (Wednesday, September 12th), Teligent implemented a remote microwave antenna at the base of the ruined Twin Towers to bring dial tone to “ground zero”. This remote site provides voice and data services used by the NYPD, Fire Department, Secret Service and public health operations. That same day, Teligent also provided microwave T1 links between AT&T Wireless and 26 of the cellular sites in the region. These links permitted cellular call completion in the event that trapped persons were attempting to make wireless calls.

8. Winstar  Winstar provided network access to three City of New York Relief Centers in lower Manhattan, and also provided additional phone lines to the Red Cross to handle incremental call volumes.  Winstar provided service to FEMA at downtown locations, and restored service to numerous corporate customers and government agencies, including Department of Justice, FBI, Federal Courts, US Marshals.  In Virginia, Winstar also installed a temporary facility between a tower and mobile cellular unit.  In Pennsylvania, Winstar doubled phone line capacity for the Red Cross in just a few hours to handle 500 calls/hour call volume and supported three cellular carriers with facilities to provide emergency phone coverage for emergency workers at the Western Pennsylvania crash site.  Winstar provided network access to three City of New York Relief Centers in lower Manhattan, and also provided additional phone lines to the Red Cross to handle incremental call volumes.  Winstar provided service to FEMA at downtown locations, and restored service to numerous corporate customers and government agencies, including Department of Justice, FBI, Federal Courts, US Marshals.  In Virginia, Winstar also installed a temporary facility between a tower and mobile cellular unit.  In Pennsylvania, Winstar doubled phone line capacity for the Red Cross in just a few hours to handle 500 calls/hour call volume and supported three cellular carriers with facilities to provide emergency phone coverage for emergency workers at the Western Pennsylvania crash site.

9. XO Communications  XO restored service to the Mayor’s Office, as well as the city's Human Resources Administration and Housing Department offices located at 100 Gold Street in record time. XO was asked to provide over 50 T1s worth of service, a job that ordinarily takes about 45 days to complete. On Saturday, September 15th, XO employee Bob Oliva told the city that he would not leave the building until the project was complete - 41 hours later, on Monday, he left the building saying “your service is complete.”  XO also deployed LMDS fixed wireless equipment and technical staff to provide microwave broadband connectivity to end user locations where access to alternative fiber facilities was limited or unavailable. XO was able to restore service at these locations within three (3) to seven (7) days.  In addition, XO provided fixed wireless backhaul service to a cellular carrier that lost cell sites in lower Manhattan, ensuring that the City’s rescue and emergency workers were connected and ensuring on-going service availability to the wireless carrier’s customers in New York.  XO restored service to the Mayor’s Office, as well as the city's Human Resources Administration and Housing Department offices located at 100 Gold Street in record time. XO was asked to provide over 50 T1s worth of service, a job that ordinarily takes about 45 days to complete. On Saturday, September 15th, XO employee Bob Oliva told the city that he would not leave the building until the project was complete - 41 hours later, on Monday, he left the building saying “your service is complete.”  XO also deployed LMDS fixed wireless equipment and technical staff to provide microwave broadband connectivity to end user locations where access to alternative fiber facilities was limited or unavailable. XO was able to restore service at these locations within three (3) to seven (7) days.  In addition, XO provided fixed wireless backhaul service to a cellular carrier that lost cell sites in lower Manhattan, ensuring that the City’s rescue and emergency workers were connected and ensuring on-going service availability to the wireless carrier’s customers in New York.

10. Time Warner Telecom  The Time Warner Telecom network has over 10 SONET rings serving southern Manhattan. While a limited number of these rings were damaged on September 11th, due to the redundant and robust nature of its network, no customer served on these SONET rings lost service. As of today, all of TWTC’s rings have been repaired.  Following the attack, TWTC’s crews worked continuously to restore and install service for others affected. TWTC installed approximately 450 pots lines, more than 50 DS1s for both voice and internet services, and other mega bit services. The company provided critical voice and data communications to New York City Hall, City offices, various government agencies, end users and carriers. Finally, TWTC worked with Verizon to facilitate the restoration of circuits serviced out of their 140 West Street office. While not ultimately used, TWTC also offered to provide Verizon with spare switching capacity.  The Time Warner Telecom network has over 10 SONET rings serving southern Manhattan. While a limited number of these rings were damaged on September 11th, due to the redundant and robust nature of its network, no customer served on these SONET rings lost service. As of today, all of TWTC’s rings have been repaired.  Following the attack, TWTC’s crews worked continuously to restore and install service for others affected. TWTC installed approximately 450 pots lines, more than 50 DS1s for both voice and internet services, and other mega bit services. The company provided critical voice and data communications to New York City Hall, City offices, various government agencies, end users and carriers. Finally, TWTC worked with Verizon to facilitate the restoration of circuits serviced out of their 140 West Street office. While not ultimately used, TWTC also offered to provide Verizon with spare switching capacity.

11. e.spire  e.spire offered spare switching and fiber capacity in New York City not only to Verizon, but also to its major IXC customers. e.spire offered to provide the services immediately, and at a reduced rate.

12. Yipes  Yipes is providing 100 megabits per second service free for three months to businesses relocating to new space elsewhere in Manhattan. In particular, Yipes has provided Internet access, or office-to- office metropolitan area network access, or point-to- point metropolitan network access.

13. Arbros  ARBROS immediately offered capacity on its switch at 75 Broad Street in New York City to other carriers and customers for the emergency routing of service, some of whom accepted that offer.

14. A very temporary VZ restoration SOURCE: Verizon

15. A View from inside SOURCE: FCC

16. Canal Street POP (CLECs, Carriers) VZ Central Office (CO) VZ Tandem Broadway WTC 140 West St. NYSE 140 West St. CO Serving Area SOURCE: Verizon

17. Service over 1 month later SOURCE: DoITT

18. Industry Issues  Security  Cooperation/Joint Assists  Security Tasks Force Memberships  Security  Cooperation/Joint Assists  Security Tasks Force Memberships

19. Summary  Local access critical business  Leaders as network operators  Relative people power and service delivery driven  Technology deployment works  Diversification matters  Local access critical business  Leaders as network operators  Relative people power and service delivery driven  Technology deployment works  Diversification matters