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Published byNigel Dennis Modified over 8 years ago
1 Irene Barkby Director of Nursing, Strategy and Governance Executive Lead for Participation
2 Expertise and support in hard times Our Intent… Involving People
3 Our Customers Feedback…
4 Our Values…
5 Our Customer Focus… Everything we do is focused on supporting Scotland’s health Endeavour to understand our customers’ needs and expectations Manage performance against what matters most to them
6 Our Aim for the Day… Effective participation Quality of engagement Informed to influence Perceptions of value
7 Our Approach… Small group engagement opportunities Morning Sessions 11.10am- 1.00pm Lunch 1.00pm – 1.30pm Afternoon Sessions 1.40pm- 3.30pm Plenary 3.40pm Day ends at 4.00pm
8 Your Input Sought… Group discussions Identify opportunities Share local knowledge & build understanding Identify potential for value creation
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