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Re-Deployment Operational Stress Workshop for Marine Leaders

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1 Re-Deployment Operational Stress Workshop for Marine Leaders
Leader Transition The purpose of this workshop is to prepare leaders for COSC concerns they may encounter when returning home from a deployment. The brief also goes over some of the areas that Marines will receive in their Warrior Transition workshop. This workshop should be delivered immediately prior or after returning home. Re-Deployment Operational Stress Workshop for Marine Leaders Revised: 29 May 2008

2 Homecoming Homecoming after major deployment. We will face homecoming soon. This will mean that our married Marines will be readjusting with their families, and that our single Marines will need productive things to do. It will mean reuniting with children, and understanding in basic terms where they are developmentally. And, it will mean that some stress problems that may have developed during deployment may not go away immediately and will need to be recognized and treated. We want to give you as leaders, and our Marines, the basic tools to recognize what these signs and symptoms of stress problems are on the Combat Operational Stress Continuum, and understand what to do to provide the necessary assistance that your Marines and their family members deserve.

3 Overview and Purpose Explain to leaders what your Marines will see in their Warrior Transition Brief Review COSC Continuum Review COSC Decision Matrix as a tool for post-deployment monitoring Understand normal process of readjustment to home and garrison Address safety risks immediately following deployment Mitigate risk for post-deployment problems Know available resources for help when needed COSC Leader Responsibilities: Give meaning to unit members and families for the deployment and sacrifices made Encourage end-of-deployment AAR discussions Honor casualties Reduce stigma: create a climate where it is OK to get help This is an overview of what we will be covering in this workshop. As stated previously, the purpose of this brief is to both prepare leaders for leader specific COSC actions and help Marine leaders understand what their Marines will receive in the Warrior Transition workshop.

4 Topics Covered for Marines: Warrior Transition
Transition to home considerations Married, single, all Sources of Operational Stress Children Considerations by Age Stage COSC Continuum Model Common Stress Symptoms Ready Reacting Injured Ill Stress Management Skills and Resources Recap of Deployment This is a summary of what your Marines will receive in their Warrior Transition brief.

5 Sources of Operational Stress
PHYSICAL Heat • Dehydration • Injury or illness Cold • Sleep deprivation • Toxins THINKING Being hyper-focused • Boredom • Uncertainty Lack of information • Too much information EMOTIONAL Fear of injury or death • Fear of failure Hatred • Horror • Guilt or shame SOCIAL Being away from loved ones and friends Loss of personal space • Isolation SPIRITUAL Life doesn’t make sense like it used to Challenge of faith • Moral conflict Here are some of the sources of stress that you have gone through on the deployment. The five categories in the left column (physical, cognitive, emotional, social, and spiritual) represent five broad areas in every Marine’s life. There are certain “challenges” and “conditions” that can present a great deal of stress on individual Marines and units. These are noted in the columns on the right, and are only a few of the major sources of stress that may be experienced in operational settings. These sources of stress have changed you, don’t you think?!

6 Combat Operational Stress Continuum Decision Matrix
READY REACTING INJURED ILL DEFINITION Good to Go Well-Trained Fit and Tough Adaptive Coping SIGNS Effective Functioning Calm and Steady In Control Getting the Job Done ACTION Monitor for signs of distress or stress reactions in future if concern arises Some impairment in job functions or relationships Mild transient distress Some anxiety or irritability Poor sleep; poor mental focus Nightmares; easily startled Loss of social interest Some change from normal behavior Ensure adequate sleep/restoration Refer to Chaplain or Medical if there is no improvement After Action Reviews More severe or persistent distress or impairment More lasting scars on behavior or personality Lost emotional control at some point Can’t sleep Disruptive nightmares or memories/flashbacks Social withdrawal Panic/rage episodes Loss of concern for usual beliefs/values Enforce rest and recuperation ( hours) Refer to Medical if no improvement Stress injuries that won’t heal without medical intervention Diagnosable illnesses (Such as: PTSD; depression; anxiety; substance abuse) Stress problems that last several weeks post- deployment Not getting better or getting worse Impacting work or relationships Refer to Medical Ensure treatment compliance Monitor back to full duty The Definitions for each area describe, in very general terms, the characteristics that a Marine will exhibit for that particular zone. For example, Marines who are in the Green zone, will be well-trained, fit and tough, and can cope through adapting to circumstances. They are good to go. Signs give some of the signs and symptoms that Marines will exhibit if they are in a particular zone. A Marine in the Orange Injured zone will have bad nightmares and flashbacks and will not be able to sleep. He/she may exhibit panic and rage episodes. Actions are what can be done to mitigate or treat signs and symptoms for each zone. A Marine whose signs and symptoms place him/her in the Yellow Reacting zone may only need a good period of rest, sleep, and replenishment and a meeting or two with a Chaplain to restore some lost confidence and hope for getting better. Any Marine whose signs and symptoms place him/her in the Injured or Ill zone should be referred to Medical if there is no improvement in the condition.

7 Combat Operational Stress Continuum for Marines
READY REACTING INJURED ILL Good to go Well trained Prepared Fit and tough Cohesive units, ready families Distress or impairment Mild, transient Anxious or irritable Behavior change More severe or persistent distress or impairment Leaves lasting evidence (personality change) Stress injuries that don’t heal without intervention Diagnosable PTSD Depression Anxiety Addictive Disorder Shows leadership and treatment responsibilities Ready: the Green Zone The Green Ready zone can be defined as encompassing adaptive coping, effective functioning in all spheres, and personal well-being. The ability to remain in the Green zone under stress, and to return quickly to it once impaired or injured by stress, are two crucial aspects of resiliency. Following are some of the attributes and behaviors characteristic of the Green Ready zone: Remaining calm and steady Being confident in self and others Getting the job done Remaining in control physically, mentally, and emotionally Behaving ethically and morally Retaining a sense of humor Sleeping enough Eating the right amount Working out and staying fit Playing well and often Remaining active socially and spiritually Reacting: the Yellow Zone The Yellow Reacting zone can be defined as encompassing mild and temporary distress or loss of function due to stress. By definition, Yellow zone reacting is always temporary and reversible. When the stress is over, the Marine goes back, eventually, To the Green Zone. The following experiences, behaviors, and symptoms may be characteristic of the Yellow Reacting zone: Feeling anxious Worrying Cutting corners on the job Being short tempered or mean Being irritable or grouchy Having trouble falling asleep Eating too much or too little Feeling apathetic or losing energy or enthusiasm Not enjoying usual activities Keeping to oneself Being overly loud or hyperactive Being negative or pessimistic Having diminished capacity for mental focus Injured: the Orange Zone The Orange Injured zone can be defined as encompassing more severe and persistent forms of distress or loss of function that cannot be fully undone over time. Although stress injuries cannot be undone, as for physical injuries, their usual course is to heal over time. Since stress injuries are not clinical mental disorders, they do not require clinical mental health expertise to recognize them, although operational commanders and small unit leaders rely heavily on their chaplains and organic medical personnel to identify orange zone stress injuries. Stress injuries include: Losing control of one’s body, emotions, or thinking Being frequently unable to fall or stay asleep Waking up from recurrent, vivid nightmares Feeling persistent, intense guilt or shame Feeling unusually remorseless Experiencing attacks of panic or blind rage Losing memory or the ability to think rationally Being unable to enjoy usually pleasurable activities Losing grounding in previously held moral values Displaying a significant and persistent change in behavior or appearance Harboring serious suicidal or homicidal thoughts Ill: the Red Zone The Red Ill zone can be defined as including all mental disorders arising in individuals exposed to combat or other operational stressors. Since Red zone illnesses are clinical mental disorders, they can only be diagnosed by health professionals. However, Marines can and should be aware of the characteristic symptoms of stress illnesses and be aware that professional mental health intervention is required to restore full function. Common Red zone illnesses include the following: Posttraumatic stress disorder (PTSD) Depressive disorders, especially major depression Anxiety disorders, including generalized anxiety and panic disorder Substance abuse or dependence Signs and Symptoms of these will be discussed in later slides. Individual Responsibility Chaplain & Medical Responsibility Leader Responsibility

8 Recognizing Stress Problems
READY REACTING Calm and steady Confident and competent Getting the job done In control Sense of humor Sleeping enough Eating the right amount Working out, staying fit Playing well and often Active socially, spiritually Able to cope overall Feeling anxious, worrying Irritable or grouchy Short tempered or mean Cutting corners on the job Trouble sleeping Eating too much or too little Apathy, loss of interest Keeping to oneself Negative, pessimistic Doubts over ability to cope Here are characteristics that Marines may exhibit if they are in the ready or reacting zones. These are mostly normal responses to additional stress that happens in combat or operational settings. The goal is to keep or return every Marine to the green zone where they are “good to go” and “in control.” These are normal reactions. Your job as a leader is to assist in returning Marines to the Green zone to maintain unit readiness and resilience.

9 Recognizing Stress Problems
INJURED ILL Loss of control of body function, emotions, or thinking Can’t fall or stay asleep Recurrent vivid nightmares Intense guilt or shame Attacks of panic or rage Inability to enjoy activities Disruption of moral values Serious suicidal or homicidal thoughts Stress injury symptoms that last for more than several weeks even after stress is relieved Symptoms that get worse over time instead of better Symptoms that get better for awhile but then come back worse These are the signs that we need to watch for in each other, and in ourselves. In theatre, these definitely impact individual and unit readiness. Now that you are transitioning home, these are signs and symptoms that indicate a Marine may be at risk for long term stress problems. It is the responsibility of leaders to see that Marines in these zones get professional mental health assistance.

10 Stress Outcome Spectrum: Reactions Versus Injuries
Stress reactions may be illustrated by the tree on the left: the Marine, like this tree, will bend and bend, but won’t break. Reactions, like the windstorm that is stressing this tree, are temporary. However, if the windstorm persisted for days and days on end, it might break the tree as illustrated in the picture of the tree on the right. It’s not because the tree is weak, but because there is too much stress. This break can be healed if it receives prompt help, but it could leave a scar. Physical injuries are obvious, but stress reactions, injuries, and even illnesses are often invisible and hard to detect. Red flags include uncharacteristic changes in behavior, some of which we will cover in detail later in the brief. It’s important for you to know these signs and symptoms of injuries, so you can help take care of your Marine, and help keep him good to go. Stress injuries may require professional help to get better. Stress Reactions Stress Injuries Common Always temporary Mild distress or loss of function Self-correcting Less common May leave a scar More severe distress or loss of function May heal faster with help 10

11 Mechanisms of Stress Injury
Biological Memory problems: Damage to memory center (hippocampus) Overreaction: Lowered threshold for fear response (amygdala) Hypervigilance: Neurotransmitters on overdrive (norepinephrine) Depression/anxiety: Neurotransmitters get used up (serotonin) Personality change: Diminished control of emotion and impulses Psychological Trouble making sense of fragmented memories Lost sense of safety in the world Severe self-blame or guilt Grief over lost friends and acquaintances Feeling out of control Point: three types of injury – biological, psychological, social that compound each other. Of special note is the “biological” nature of a stress injury. Note the problems on the left (memory, overreaction) and the area of the brain or chemicals of the brain (hippocampus, amygdala) that are disrupted and even damaged by stress injuries. The take away on this is that, like the trees in our slide previous to this one, if enough stress is endured or suffered, the brain is subject to “break” in a real physiological way. It’s like “blowing a fuse.” Stress injuries not only affect our psychological and social lives, they affect our brain chemistry! Take a look at the psychological and social aspects of what a stress injury may affect. Have any of these things ever been experienced by you? Social No answers to the big questions anymore  What is important anymore? How do I forgive myself and others? Who can I trust? Loss of social support

12 Combat Operational Stress Decision Flowchart
Marine or Sailor Under Stress Are there signs of DISTRESS or LOSS OF FUNCTION? Green Zone (Ready): Good to Go. Continue to monitor for signs of distress or loss of function in the future if concerned NO Distress or Loss of Function: Difficulty relaxing and sleeping Loss of interest in social or recreational activities Unusual and excessive fear, worry, or anger Recurrent nightmares or troubling memories Hyperactive startle responses to noises Difficulty performing normal duties Any change from normal personality YES Yellow Zone (Reacting): Ensure adequate sleep & rest Manage home-front stressors Discussions in small units Refer to chaplain or medical if problems worsen Is the distress or loss of function SEVERE? NO SEVERE Distress or Loss of Function: Inability to fall asleep or stay asleep Withdrawal from social or recreational activities Uncharacteristic outbursts of rage or panic Nightmares or memories that increase heart rate Inability to control emotions Serious suicidal or homicidal thoughts Loss of usual concern for moral values The COSC Decision Flowchart is a simple tool for leaders to determine where a Marine fall on the stress continuum and shows what to do to mitigate or, if necessary, treat the injury or illness. The Decision Flowchart is applicable at all stages of the deployment cycle. The lists of stress symptoms on the far right, highlighted by the Yellow, Orange, and Red brackets, give the leader or Marine some indications of typical problems at each level of function. The diamonds in the middle specify decisions needed to determine the severity of the stress problem, and the boxes on the left indicate what action needs to be taken for each level of severity. It can also be used by individual Marines to evaluate themselves or their buddies who have symptoms of deployment-related stress. This is used by leaders, along with the Decision Matrix, to determine what actions should be taken with Marines experiencing combat stress problems. YES Orange Zone (Injured): Keep safe and calm Rest & recuperation hrs. Refer to medical or chaplain Mentor back to full duty and function Has the distress or loss of function PERSISTED? NO PERSISTENT Distress or Loss of Function: Stress problems that last for more than several weeks post-deployment Stress problems that don’t get better over time Stress problems that get worse over time YES Red Zone (Ill): Refer to medical Ensure treatment compliance Mentor back to duty if possible Reintegrate with unit Combat Operational Stress Decision Flowchart

13 Stress Management Tools
Combat Stress Decision Matrix Individual Stress Management Tools COSC Leadership Skills Stress Management Professional Resources These are some of the resources, or tools, we will be teaching to your Marines to help them with basic coping for stress problems.

14 COSC Leader Responsibilities
Give meaning to unit members and families for the deployment and sacrifices made Encourage end-of-deployment AAR discussions Honor casualties Reduce stigma: create a climate where it is OK to get help These areas are COSC Leader Responsibilities that are covered in the next four slides.

15 Help Unit Understand Meaning of Deployment and Sacrifices
Acknowledge challenges Acknowledge sacrifices of unit Acknowledge lost Marines and those who were seriously injured Communicate summary of deployment successes and accomplishments Marines need to have a sense that their sacrifices made during their deployment were worthwhile and were noticed and appreciated by their Marine leaders. Any deployment into a combat zone will have challenges that were widely known by all members of the unit, and some that only senior leadership is aware of. The challenges that were widely known need to be acknowledged along with the sacrifices that were made by the unit as a whole and by those Marines who were injured or gave their lives in the face of duty. It is important also to communicate deployment success stories and accomplishments. This promotes pride in the unit and helps develop unit cohesion. It also is important for those Marines who will remain with the unit and may be facing another deployment within the year.

16 After Action Reviews (AARs) A Unit Leader COSC Tool
Conducted by small unit leaders after significant training and operational event, especially if casualties Atmosphere of trust and honesty Goals: Establish common perceptions (what happened) Disseminate lessons learned (why it happened) Restore lost trust and confidence (why it won’t happen again) Discourage blame and self-blame (why it wasn’t their fault) Identify who may have a physical or stress injury (who needs help) Not group therapy But encourage Marines to tell their stories No outsiders present during discussion After an extremely stressful combat operation or event, AAR techniques can be used to help Marines to discuss the event and their perceptions with unit leaders. Leaders can use this tool to help their Marines decompress, defuse, and make sense of their shared experience. An example of when to use this would be when a unit member is severely injured or killed. Leaders should watch for Marines who are strongly or severely affected by an incident, and facilitate their recovery as described in the Decision Matrix. AARs can also be used by leaders at the end of a deployment to summarize and help Marines process their and their buddies role particularly if the deployment had real challenges and lots of casualties and deaths.

17 Honor Casualties Memorial ceremonies during deployment
Memorial ceremonies upon return Summary ceremony for everyone May be done by higher headquarters, all inclusive Visits to local families by unit leaders Visit and remember Wounded Warriors Connect Marines who get out with Veterans Affairs and Hometown LINKS and Marine For Life Marine leaders should, whenever possible, conduct memorial ceremonies and services when the unit suffers serious injuries or loss of life. This not only honors the casualties, but it helps bring meaning and closure to unit members and especially close friends of the deceased or disabled. Chaplains are well-trained and versed in conducting these services, but they should not be the only or primary speakers. Unit leaders, direct supervisors, and close friends of the deceased Marine will have many insights into the life of the Marine. This also helps the participants in the service process the death or losses of their Marine and friend. Ceremonies are also appropriate upon return, even if they were already conducted on-site during the deployment. These ceremonies provide friends and family members of the fallen Marine a chance to see their Marine honored by his unit and his Marine friends. In these types of ceremonies where several or perhaps even many Marines are honored, it is appropriate to have commanders and senior enlisted from higher headquarters be present on the podium and even participate in the service. If accessible, Marine families of wounded and deceased can be visited by members of the unit. Chaplains may be asked to be a part of this visit, as well as very close Marine friends of the wounded or deceased. The axiom “Marines Take Care of Their Own” is nowhere more true than in the attention and care given to wounded Marines and their families, and families of our fallen Marines. Hometown LINKS is a superb resource to help. They are organized under Marine For Life ( (

18 Stigma Reduction Understand that stress problems affect unit readiness as well as long-term health of Marines Make it OK for Marines to seek the assistance for stress problems that they deserve Make sure leaders at all levels in the unit promote seeking help for stress problems Make it OK for Marines to identify stress problems in their fellow Marines and make referrals to assistance available in the chain of command (chaplain, medical department) Leaders are responsible for reducing the stigma associated with deployment related stress problems within their units. The Continuum Model stresses that stress problems can be injuries and illnesses, and, like a shrapnel wound, are not the fault of the Marine. (See the Commandant’s message on the COSC WebSite: ( The senior leadership in the command sets the tone for all other leaders and Marines in making it OK to receive, and refer Marines for, assistance with combat stress problems.

19 Misconduct Uncharacteristic misconduct after deployment is a red flag for possible combat stress or Mild Traumatic Brain Injury Such cases should be referred to a qualified mental health professional for evaluation as soon as possible Screening is for the good of the Marine The sooner a Marine gets treatment, the better the chances for successful recovery If the Marine refuses further evaluation, the Commander may order the Marine to comply using Command-Directed Mental Health Evaluation procedures Marines should still be held accountable for their misconduct Combat stress injuries, as well as neurological wounds caused by blast exposure, may predispose Marines to impulsivity, aggression, or other uncharacteristic behavior following return from deployment. Post-deployment misconduct, especially in a Marine who previously served honorably, must be considered a possible indicator of an undiagnosed stress injury or a mild traumatic brain injury (TBI) that, if confirmed, deserves immediate and comprehensive treatment. Although Marines must be held accountable for misconduct, immediate screening for these conditions is also essential. Evaluation and treatment should not be delayed. The sooner that a referral for treatment is made, the better the chances are of successful resolution of the stress problem. All Marines, regardless of misconduct, deserve professional evaluation and treatment for stress injuries incurred in a combat or operational setting.

20 Leadership Responsibilities
Monitor and be a good observer of stress continuum changes in Marines Continue to apply the five core COSC leadership functions with particular emphasis now on the last three Strengthen Mitigate Identify Treat Reintegrate This is what your leaders are being told and should practice during this phase of the deployment cycle.

21 Identify Leaders: Understand the Stress Continuum and stress zones
- Know your Marines and their stress loads Understand the Stress Continuum and stress zones Utilize the Decision Matrix and Decision Flowchart Recognize and identify stress reactions, injuries, illnesses Recognize degradation to unit cohesion Encourage unit Marines to identify stress problems in selves and watch out for each other Use After-Action Reviews (AARs) in small units to defuse stress and identify those who may need help

22 Treat Leaders: Create an environment where it is OK to get help
Utilize Combat Operational Stress First Aid (COSFA) Five “C’s Cover, Calm, Connect, Confidence, Coordinate Care Refer to Chaplain Refer to Medical Refer to Mental Health Leaders must, first and foremost, create an atmosphere within the command where it is OK and acceptable to receive treatment for a combat stress problem. Listed are tools and resources available to assist in basic combat stress first aid and evaluation and treatment of stress reactions, injuries, and illnesses.

23 Reintegrate Leaders: Expect return to full duty
Keep with unit if possible Communicate with treating professionals (both ways) Fight stigma, harassment Continually monitor fitness for duty Studies have shown that returning service members to full duty with their unit, and not removing them from the unit unless it is absolutely necessary, ensure better recovery and promote better well-being for not only the affected service member but also the unit. Reintegrating and returning Marines who have been treated for combat stress problems increases individual morale and unit cohesion. Once a Marine has been returned to a unit after treatment, it is a primary responsibility of unit leaders to ensure that they are fully utilized and receive no retribution or harassment for their stress problem and the treatment they deserved. And, unit leaders will want to constantly monitor these Marines for problems or reoccurrence of problems just as they would for physical injuries.

24 Scenario One: The Marine
A Marine is coming home after the deployment. His wife and children are really excited to see him. His wife is very confident that the warmth of his love and reuniting with the children will sustain him and will also return their relationship to normal. His wife eagerly anticipates life and the normalcy of the relationship after he returns. However, when he comes back, there is a distance. He is having problems sleeping, seems to be on edge a lot, and seeks to be alone much of the time at night. Plus, the intimacy just isn’t there like it used to be. He is doing great at work, and is trying hard to reconnect with the family. How serious is this problem? What should be done?

25 Scenario One: The Marine Answer
How serious is this problem? This Marine is in the orange zone. He needs to be understood and integrated slowly back into the family. What should be done? He needs to see a professional counselor and get treated before these symptoms get worse.

26 Scenario Two: The Spouse
A Marine gets home, and he is fine. He has some minor adjustment problems, but is really glad to see his wife and children, doesn’t really want to spend any time with his unit buddies, and is genuinely glad to be home. He reports, luckily, that he really didn’t see anyone get killed or badly hurt, and is really really thankful for it. The spouse, however, hasn’t adjusted as well. Even though her Marine is home and doing well, she greatly resents having had to “give up her life” while he was gone. She is angry at the two kids (ten year old girl and five year old boy) and has gained thirty-five pounds on her pre-deployment 5’7”, 125 pound frame. She also spends lots of time crying and feels generally bad almost all the time. How serious is this problem? What should be done?

27 Scenario Two: The Spouse Answer
How serious is this problem? She is in the orange zone possibly moving to the red zone. It is likely that she is suffering from depression, and her over-eating is a result of this. What should be done? She should see her family doctor immediately and report all symptoms. Her doctor may refer her to a psychiatrist for follow-on care and medication, or may see her for awhile and treat her, following her progress closely. She might also want to join a support group of some sort (unit, church).

28 Other Topics To Be Discussed With You and Your Marines
What was good? What was bad? How have you changed? What are techniques to help with transition? In the Warrior Transition Brief, your Marines will have a discussion on these four questions. The content of the questions for the Marines is below for familiarization as a heads-up to you the Marine leader. Can you tell that you have changed? Some of you have been through this before, some many times. How is this time different? How have you changed this time? So we can get an idea about how this deployment has affected everyone, we are going to do some listing. What are some of the ways you have changed on this deployment? And feel free to speak for others, though not by name, and list any changes you think may have occurred over this deployment. [Brainstorm, “How have you changed?” Put answers up for all to see – by newsprint chart, white board, or on a computer connected to a Proxima to project the responses. ] [When ideas begin to trail off, even with some prompting on your part, proceed:] Brainstorm the “What was good?” “What was bad?” and “What are the best ways to transition.

29 Where To Get Help Corpsmen Chaplains
Unit medical (BAS, RAS, GAS, etc.) Operational Stress Control and Readiness (OSCAR) mental health team, if your unit has one Medical Treatment Facilities (Hospitals and Clinics) MLG Surgical Company Forward Marine and Family Services Counselors Military OneSource ( Vet Centers ( HQMC COSC ( Marine Leaders Guide ( leadersguide) As a leader, here are the resources that are immediately available for you and your Marines and their families.

30 Questions?


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