Presentation on theme: "Americans With Disabilities Act (ADA) Compliance Task Force Important Changes to Hospital ADA Policies 1."— Presentation transcript:
Americans With Disabilities Act (ADA) Compliance Task Force Important Changes to Hospital ADA Policies 1
ADA Policies The following policies outline new OUMS procedures and practices for interacting with patients and visitors with ADA needs. Accommodating Persons who are Deaf or Hard of Hearing Accommodating Blind Persons or Persons of Low Vision Accommodating Persons with Service Animals Accommodating Persons With Limited English Proficiency (LEP) 2
ADA Procedure Requirements Individual requiring ADA assistance identified by Staff at registration, ED, or throughout facility. Notice/Waiver is provided and needs are identified. Clinical Coordinators or Communications is contacted to obtain requested auxiliary aides. 3 All ADA related actions documented in patient medical record.
4 Patient First Contact Tools Notice/Waivers Tool used to determine how OUMS can assist a patient/visitor who needs ADA related assistance. Three forms specific to the ADA need of each individual Blind/Limited Vision Deaf/Hard of Hearing Limited English Proficiency Record in Medical Record Patient’s or Visitors who inquire as to obtaining assistance should be directed to OUMS staff for assistance
5 Patient Documents Vital Documents Consents and other vital documents will be made available in needed formats. Spanish Audio Large Print Braille For Braille forms, Clinical Coordinators are to be contacted. All other forms available on ADA intranet site.
Auxiliary Aids OUMS has the following auxiliary aids available to assist patients and visitors: Amplifiers disposable ear buds Page Side Magnifier with Light Large Hand Held Magnifier MARTI ADA PACKETS for Patient Care Areas Health Communication Board (200) Health Communication Board - Spanish(200) Language Identification Flash Card Folders EMS Visual Language Translator (for ED only) Medical Visual Language Translator (for ED only) 6
Communication Boards Communication boards are just one of many tools which can be used to communicate with patients who have limited English proficiency or are hearing impaired. Communication boards and other tools are available on each unit in the yellow ADA folders. Equipment such as amplifiers can be obtained from the clinical coordinators. 7
Service Animals Service animals are dogs or miniature horses that are specifically trained to assist people with disabilities with the activities of normal living. A service animal must be permitted to accompany a person with a disability everywhere on campus. Must not inquire about the nature of a person’s disability but may ask if an animal is required because of a disability and what work the animal has been trained to perform. Please do not pet or feed service animals. The next three slides detail where service animal rest locations are located on campus. 8
Service Animal Rest Location Children’s Hospital 9
Service Animal Rest Location OU Medical Center 10
Service Animal Rest Location OU Medical Center - Edmond 11
Documentation All ADA relevant patient, family and friend interactions must be documented in patient record. Should you have questions about documentation please contact hospital staff or the ADA Coordinator. 12
Internet and Access Improvements have been made to the external website to allow for easier access for those individuals who may be limited English Proficiency or require a screen reader to navigate the internet. One way the website has been made accessible is by adding a link to convert the language of the site to Spanish. 13
More Information: Visit the ADA intranet site for ADA tools and resources. The page is located under the “Departments” tab. You will find the ADA link under the “Groups” heading. Find information on the site regarding language assistance, forms, and a space to leave your own suggestions or concerns. Yellow ADA folders on each unit also include further information. All questions can also be directed to the ADA Coordinator. 14