2. P roblem S olving I nnovator Solving Tomorrows Problems Today 2 nd Why / Requirements Cause & Effect (Fishbone) 2 nd Why / Requirements Cause & Effect (Fishbone) The 2 nd Why can be formed once the Team has Completed the 1 st Why The 2 nd Why can be formed once the Team has Completed the 1 st Why 2 nd Why / Requirements Development 2 nd Why / Requirements FMEA 2 nd Why / Requirements FMEA 2 nd Why / Requirements Examples 2 nd Why / Requirements Examples

3. COVER PAGE

4. Option 2: Use the Product (Assembly) Components, Example ‘VALVE LEAKS’ POSTURE SPINAL COLUMNMUSCLES NERVES ASSOCIATED ORGANS Option 5: Use any other logical method or sequence, Example ‘BACK ACHES’ Option 4: Use a Process Orientated (Process Flow ) approach, Example ‘COOKING’ RAW MATERIAL MACHININGTAPPING ASSEMBLY/ TEST DESIGN/ APPLICATION PREPARE INGREDIENTSCOOK/BAKE FOOD SERVE FOOD EAT FOODBUY INGREDIENTS Option 3: Use a Circumstantial approach, Example ‘TEAM DISAGREEMENT’ WASHER VALVE BODY TEST/ ASSEMBLY ADAPTORFLUID & FITMENT 2 nd Why / Requirements Development DEADLINESFRUSTRATION INCONSIDERATION PERSONALITYCOMMUNICATION D4 - Developing the 2 nd Why / Requirements …Options The 2nd Why defines the Requirements of the 1 st Why/ Functions Option 1: Use the Process Sequence Example ‘VALVE MANUFACTURING’

5. 2 nd Why / Requirements Examples RAW MATERIAL MACHININGTAPPING ASSEMBLY/ TEST DESIGN/ APPLICATION D4 - Developing the 2 nd Why / Requirements …Options The 2nd Why defines the Requirements of the 1 st Why / Functions Option 1: Use the Process Sequence Example ‘VALVE MANUFACTURING’ With additional pop-up aid

6. 2 nd Why / Requirements FMEA D4 – 2 nd Why = the Requirements 3 rd Why 4 th Why 5 th Why RAW MATERIAL TAPPING ASSEMBLY/ TEST DESIGN/ APPLICATION MACHINING VALVE BODY ADAPTOR CUTTING FLUID SETTINGS Select which Requirement you would like to Further Investigate 2nd Why / Requirements Will automatically be updated

7. C&E (Fishbone) D4 - The 2 nd Why will be forwarded to the 2 nd Arm/s of the Cause & Effect Diagram RAW MATERIAL MACHININGTAPPING ASSEMBLY/ TEST DESIGN/ APPLICATION

8. P roblem S olving I nnovator Solving Tomorrows Problems Today This completes the D4 2 nd Why Now start the D4 3 rd Why