1. SNAP WEB PORTAL
How to apply for SNAP
(Supplemental Nutritional Assistance Program)
also known as Food Stamps, ONLINE
Please go to the icon on your desktop (

2. SNAP Home Screen You can do two things here
Do I Qualify- any information
entered here will not be saved.
This is a series of short questions
Create and Account

3. Please pay close attention and follow directions completely
CREATING AN ACCOUNT

4. Do you already have a Kynect (Health Insurance)account?
If so, you will not need to create a new account.
You can log in with the same information here
New User? Click here

5. Basic Information is entered here
If you are homeless you do not have to enter a mailing address, but it would be good to enter the address to the local DCBS office.
VERY important things:
Write down your password
A valid address (if you do not have one you can get a free one on gmail.com or yahoo.com)
Your security questions-make sure you answer these correctly and watch for spelling and punctuation. It is best to write these down somewhere.
Then click Submit
Password: 8 characters in length and contain at least one number, one lower case letter, and one uppercase letter

6. Your profile is almost complete You will now check your email
for the clickable link

7. Click the link to
activate your account

8. No ?
Request it to be resent

9. Almost there!
Click “HERE” (located above) to access your Online Portal and get to the next steps that you need to take

10. Remember those security questions?

11. Now you will need to REQUEST ACCESS
to the SNAP Web Portal
You can type it in the “Search” field
Or you can scroll until you see: SNAP Web Portal and hit Select

12. To go on and select your “roles” inside this Online Portal
Now that you have selected which application you would like, you will now select “SNAP Web Portal”
To go on and select your “roles” inside this Online Portal

13. You will request New Application and Case Inquiry under the Available Roles heading. You do this by clicking the box next to it.
Note: You must first have an application filled out and approved to access the case inquiry. Or if you have an existing case you can request access

14. Enter the requested credentials

15. Confirm
And
Submit

16. It is recommended to:
LOG OUT
Close all screens
LOG IN again

17. This tells you what all you can do on this portal:
Apply for Benefits
Prescreen yourself for benefits
Make case changes/ workers
View your case notices electronically

18. You must go to the top to Apply for SNAP benefits and click to continue on

19. Time to Start Your Application

20. How soon will you know if you can get SNAP benefits?
The difference between:
A regular application (can take up to 30 days to process)
A expedited application (can be processed within 5 days) if your household meets any of the below eligibility requirements

21. Personal/Financial Info

22. The Explain This feature will further describe what type of information they are looking for, just click and an information box will pop up.

23. Household Information Correctly answer the number of how many people:
Very Important
Correctly answer the number of how many people:
Live, buy and cook food together
This is has a great determination on WHO is considered in your household and how your case is processed!

24. Your
OBLIGATIONS!
Read all the fine print and your responsibilities before you submit!
This is just like signing the application in person!

25. Once you are in your SNAP account you can see under the
applications page that you can request case access

26. Inside Case Inquiry Requesting Case Inquiry

27. Notices
Your Notices:
It is defaulted to receive your notices through US Mail unless you go in and manually change this under the “My Settings” tab. You can opt to receive these via .

28. Messages
Note: this will show any messages that you may have between you and your caseworker

29. This feature shows messages that you have sent through the portal
For Example
Status of your application
Reported changes
The Filter feature allows you to filter specific time periods of the messages you want to view

30. Household Information
Case Inquiry
Household Information
Members in your home
Case Information
Certification Period
If you have a SNAP appointment within the next 30 days (Yes or No)
Month you are due for a review
Case status
Monthly Benefit amount
Where You Live
Mailing Address

31. NEED ADDITIONAL HELP? 1-855-306-8959 Hours are 8:00 a.m. to 4:30 p.m.
Please contact DCBS {Department for Community Based Services}
Customer Service line with questions or to apply by phone:
Hours are 8:00 a.m. to 4:30 p.m.