1. Sycamore Hills Golf Club Volunteer Training

2. 1. Welcome and Introductions 2. General Championship Information 1. Fact Sheet, PGA TOUR Infographics 2. Players 3. Schedule of Events 3. Volunteer Information 1. Uniforms & Credentials 2. Parking 3. Course Map 4. Volunteer Headquarters 5. Emergencies 6. Volunteer Handbook 4. Committee Break Outs AGENDA

3. INTRODUCTIONS Championship Staff Tournament Director Duke Butler IV Tournament Manager Sally White Director of Bus. DevelopmentBrett Heltne Operations Manager Joerdan Simpson Operations Manager George Shaw Sales & Marketing Assistant Cierra Svantner Volunteers & Tickets Assistant Lana Derevyashkina Operations Assistant Andrew Quintrell Committee Chairs

4. DATES August 25 th - August 31 st ATTENDANCEMore than 30,000 expected COMMUNITY IMPACT Economic impact of $3-5 million FIELD/FORMAT 72-holes, stroke play over 4 days TELEVISION Live TV coverage – Golf Channel CHARITYEvans Scholar Foundation VOLUNTEERS400+ WEB SITE www.hotelfitnesschampionship.com FACTS

7. Top 75 from the Web.com Tour 1 Carlos Ortiz 14 Daniel Berger 2 Andrew Putnam 15 Jonathan Randolph 3 Zack Sucher16 Max Homa 4 Justin Thomas17 Steve Wheatcroft 5 Alex Cejka18 Mark Hubbard 6 Tony Finau19 Byron Smith 7 Blayne Barber20 Jason Gore 8 Andres Gonzales21 Bill Lunde 9 Jon Curran22 Roger Sloan 10 Adam Hadwin23 Ryan Armour 11 Steven Alker24 Sebastian Cappelen 12Cameron Percy25 Kyle Reifers 13 Derek Fathauer PLAYERS

8. 126-200 on the PGA TOUR FedExCup points list 132Jonathan Byrd 141 Trevor Immelman 159Sean O’Hair 184Lucas Glover 200 David Duval 217 Patrick Cantlay PLAYERS

9. DAYEVENTSTEE TIMES Mon.Practice RoundGates Closed to Public Tues.Practice RoundOpen Tee, approximately 7:30 a.m. Wed.Mad Anthonys Pro-Am7:30 a.m. – 9:30 a.m. (1 st & 10 th Tees) 12:30 p.m. – 2:30 p.m. (1 st & 10 th Tees) Thurs.Round 1, 3-somes7:30 a.m. – 9:30 a.m. (1 st & 10 th Tees) 12:30 p.m. – 2:30 p.m. (1 st & 10 th Tees) Fri.Round 2, 3-somes7:30 a.m. – 9:30 a.m. (1 st & 10 th Tees) 12:30 p.m. – 2:30 p.m. (1 st & 10 th Tees) Sat.Round 3, 3-somes8:00 a.m. -- 10:00 a.m. (1 st & 10 th Tees) Sun.Round 4, 2-somes9:30 a.m. -- 2:30 p.m. (1 st Tee) SCHEDULE OF EVENTS

10. $50 Package 2 Logoed Callaway Golf Shirts 1 Hat or Visor 1 Volunteer Credential 1 Weekly Ticket for guest entry Catered food and drinks on days you volunteer Khaki pants, shorts, skorts, etc. Comfortable shoes, no metal spikes Don’t wear your uniform if you are not working Volunteers are encouraged to bring their own water bottle UNIFORMS

11. Wear your credential at all times Credential valid everyday! You are encouraged to attend on days you do not work General spectator rules apply when off duty Credentials are in your volunteer packet which will be distributed in your committee break-out session CREDENTIALS

12. PARKING

13. COURSE MAP

14. Located in Lot P – near the main entrance 6 or 6:30 am – 10:00 a.m.Breakfast & Coffee served 11:00 am – 2:00 p.m.Lunch served Check in for your shift Please eat before or after your shift Please only eat on days you work VOLUNTEER HEADQUARTERS

15. Course Evacuation Weather warning signs One long note – play suspended Two short notes – resume play See packet for info on Remind App to subscribe to receive text alerts for weather related updates. Medical Situation Find a hole captain, Walking Scorer or rules official Provide specific location and type of problem Medical tent located near the driving range/lower level of parking lot EMERGENCIES

16. Cell phones are permitted on-site: Walk away from the ropes to place or take calls, email or text No pictures/video Thursday-Sunday Phones must be on silent or off when near play Violators may be asked to leave the grounds Be respectful of the players. CELL PHONE POLICY

17. Championship Staff Committee Chairs Volunteers Please communicate with your assigned chairperson about any schedule changes. The volunteer services desk will be staffed each day in VHQ. Please let us know if you have any questions! COMMUNICATION STRUCTURE

18. Electronic in 2014, view it on the volunteer page! Pick up a pairings guide for the course map If you don’t know the answer, try to find it! VOLUNTEER HANDBOOK

19. Crowd Control - allow players to compete w/o distraction Stand, face the crowd, hands raised Restrict movement around the greens “Quiet Please” and signs Cell phone policy - Look spectators in the eye and remind them of the cell phone policy before players approach your area No photos/video Thursday-Sunday MARSHAL ROLES

20. Ball Spotting – GOAL: never lose a golf ball! Tee Box will have directional paddle or use hat to signal direction of tee shot Landing area will mark any errant shots with a flag so it is easily found as the player approaches Chairs will be placed near where spotters should be positioned, off the fairways MARSHAL ROLES

21. Crosswalks – provide a clear path for players and caddies, make sure spectators can cross holes safely and without distracting players Crosswalks will be marked and may have drop ropes to hold crowds back Actively monitor crosswalk signaling to spectators when they may proceed Use good judgment when to let spectators cross Act as an additional ball spotter when crowds are absent MARSHAL ROLES

22. Best Practices Do not initiate conversation with players/caddies No autographs while on duty (must be outside the ropes) Use directional paddle on tee Reminders Do not touch a player’s golf ball Do not try to give advice or a ruling If necessary, assist in moving a rope when directed by a caddie or player Never move a hazard or OB stake MARSHAL TRAINING

23. Check in at the VOLUNTEER SERVICES DESK in Volunteer Headquarters EVERY DAY (15-30 minutes before your shift), then proceed to your assigned hole. You will be given the location to meet your Hole Captain or your position assignment on the hole. Hole Captains or a Marshal supervisor will check to make sure you are properly placed on the hole. MARSHAL TRAINING

24. GymAll Holes not listed & Rovers Room 155Hole 13 and 14 Room 138Hole 2 and 3 Room 139Hole 11 and 12 Room 153Hole 17 & 18 Room 136Hole 15 Room 160Hole 9 Room 141Uniform Distribution BREAK OUTS PACKET PICK-UP

25. Thank You!