1. Information Technology Specialist Program Certificate and Associate of Applied Science (A.A.S.) Programs Presenter:Keith Swarner, Associate Professor Coordinator, IT Specialist Program UAF, Tanana Valley Campus email: keith.swarner@uaf.edu October 27, 2008

2. IT Specialist Program Purpose Certificate – Teach students the essential skills required to effectively use and troubleshoot computers and computer applications A.A.S. Degree – Teach students how to implement, support, and troubleshoot computer and information technology systems – Prepare graduates for employment as IT support professionals

4. ITS Certificate Program General Education Requirements (9 credits) Certificate Core (12 credits) – Use and Configuration of PC Operating Systems – Office Applications – Internet Technologies Major area of study (12 credits) – Computer Applications – Web Technologies – Desktop Publishing and Graphics – Technical Support Assistant

6. ITS A.A.S. Degree Program General Education Requirements (15 credits) ITS Core (15 credits) – Operating Systems Support – Hardware and Software Troubleshooting – Network Support and Administration – Computer Technical Support – Independent Project (Practicum) Major area of study (24 credits) – Computer Technology Support – Web, Desktop Publishing, and Graphics General Electives (6 credits)

8. Industry Certification Coursework CompTIA A+ – CIOS F110Microcomputer Operating Systems – CIOS F210Hardware and Software Configuration and Troubleshooting CompTIA Network+ – CIOS F244Introduction to Network Support and Administration

9. Industry Certification Coursework Cisco Certified Entry Network Technician (CCENT) Cisco Certified Network Associate (CCNA) – CIOS F245 Networking and LAN Infrastructure Basics – CIOS F249 Routers and Routing Basics – CIOS F250 Intermediate Networking and LAN Infrastructure – CIOS F251Advanced Network Infrastructure Services

10. Industry Certification Coursework Microsoft Certified Systems Administrator (MCSA) – CompTIA A+ and Network+ course series CIOS F110 Microcomputer Operating Systems CIOS F210Hardware and Software Configuration and Troubleshooting CIOS F244Introduction to Network Support and Administration – CIOS F212Adv. OS: Windows Server 2003 – CIOS F247 Adv. Networking: Implementing and Administering Network Services

12. IT Specialist Program Delivery University of Alaska Fairbanks – College of Rural and Community Development Bristol Bay Campus in Dillingham Chukchi Campus in Kotzebue Interior-Aleutians Campus Kuskokwim Campus in Bethel Northwest Campus in Nome Tanana Valley Campus* in Fairbanks Center for Distance Education and Independent Learning * Program home campus

13. Statewide Collaborations University of Alaska System – University of Alaska Anchorage (UAA) UAA, Community and Technical College Matanuska-Susitna College Kodiak College – University of Alaska Southeast (UAS) Juneau Campus Ketchikan Campus Sitka Campus Alaska Vocational Technical Center (AVTEC) UAF Department of Computer Science www.distance.alaska.edu

14. Industry Program Partnerships Cisco Networking Academy is an education initiative that delivers ITC skills to improve career and economic opportunities around the world. Microsoft IT Academ y program is a global IT learning solution that connects educators, students, and communities.

15. Employment Employers Hiring ITS Graduates Fairbanks Memorial Hospital Tanana Valley Clinic Golden Valley Electric Association Tanana Chiefs Conference FNSB School District

16. More Information ITS Program General Contact Information – Phone: (907) 455-2800 or toll free at 1-877-882-8827 Email: its.tvc@alaska.edu Program Coordinator Contact Information – Keith Swarner Phone: (907) 455-2820 Email: keith.swarner@uaf.edu www.tvc.uaf.edu/its