1. CITIZENS ACADEMY September 10, 2013 Community Services Department Volusia County Library Services Division volusialibrary.org

2. Library history Founded in 1961: Access to all library resources by all county residents was established. Local boards and local financing continued.  In 1972: Countywide unified library service was approved by the Volusia County Council. Last community to join was Ormond Beach in 1980. 2

3. Mission Our mission is to provide citizens and visitors with exceptional library services that facilitate personal growth, economic development, and quality of life, strengthening community pride and countywide identity and partnerships. 3

4. Locations 4

5. Hours ◦ Six regional libraries – open seven days a week, four evenings (60 hours per week) (Daytona Beach Regional, Port Orange, Ormond Beach, DeLand, Deltona, and New Smyrna Beach) ◦ Two community libraries – open six days per week (52 hours per week) DeBary and Edgewater ◦ Five branches – open five days per week (Lake Helen, Pierson, Oak Hill Dickerson Heritage-DB, and Orange City) 5

6. Statistics fiscal year 2011-12 6 Registered users – 357,196 (72 percent of population) 2003 – 222,640 (48 percent of the population) Number of visitors – 3,313,545 Items checked out  Adult materials – 3,239,292  Youth materials – 1,069,520 Number of physical items checked out – 4,308,812 Reference/information questions answered in-person, via telephone, and email  1,001,404 Library program attendance  Adult programs – 46,598  Teen programs – 10,901  Juvenile programs – 62,598 Total program attendance – 120,097

7. Physical items Print – 859,415 Audio book – 36,181 Music CD – 32,378 Video – 123,813 Magazine subscriptions – 1,380 7

8. Circulation by branch- 4,308,812 8

9. 9 Circulation – Regional Branches/Community Branches

10. Virtual resources more than 50 subscription databases 10

11. 24/7 virtual services 11 Downloadable services  Music  Access millions of songs from 10,000 labels  Audio books  2,736 titles  E-books  Overdrive – 3,824 titles  Axis 360 – 138 titles  Freading – over 10,000 titles  Magazines  125  Databases  Acquired locally – 135  State library - 96 Number of virtual visits to networked library services – 4,207,164

12. Public access computer/Internet use 12 Public access computers – 281 Public access computer sessions – 460,038 Wireless Internet access sessions – 312,000 Users receiving technology instruction – 146,606

13. Special collections U.S. Federal Document Depository  Electronic format only State of Florida Document Depository Genealogy and Local History Collections Foundation Center Collection Environmental Collection 13

14. Library funding The Library Services Division is funded via a countywide property tax to provide library services to the residents of Volusia County. The library millage rate remained at 0.6020 FY2011, FY2012, and FY 2013. Recommended library millage rate for FY2014 – 0.5520 14

15. Library funding sources FY2012-13 Library tax rate -.60200 15

16. Historic revenue 16

17. Operating expenses – FY 2012-2013 17

18. Historic operating expenses 18

19. Library staff 19 Total FTE funded: 187.5  Salaried employees – 70 FTE  Hourly employees – 106.5 FTE  Student workers – 11 FTE  Unfunded - 13 FTE  Volunteers – 75,000 hours (36 FTE)

20. Support groups County Library Advisory Board  Members – appointed by County Council Duties:  To support the development of effective public library service for all residents of Volusia County.  Primary responsibility is to render to the County Council, to the county manager and to the county librarian advise and counsel as well as suggestions and recommendations relating to the development and improvement of public libraries and services and programs in Volusia County.  Make recommendations for the annual budget.  Recommend methods for attainment of recognized library standards through the development of a long-range plan of library service. 20

21. Support groups 21 Friends of the Library  Library Friends provide invaluable monetary and volunteer support to library branches. They sponsor programs, volunteer, raise money, and advocate fro local and state support of library services. They charge a nominal fee and hold meetings for members. Volunteers  Volunteers assist with shelving, check-in, check-out, and many special projects. Residents volunteered their time and talent 79,053 hours in library branches during the past year.

22. Questions Virtual resources tour  Anne Powers – Information Technology Librarian 22