1. Made Possible by the Broadband Technology Opportunities Program Funded by the American Recovery and Reinvestment Act of 2009 Local Governments and Digital Inclusion: Lessons from BTOP recipients Presented at the National League of Cities Seattle, WA November 15, 2013 Emy Tseng Senior Policy Analyst U.S. Department of Commerce National Telecommunications and Information Administration Broadband Technology Opportunities Program (BTOP)

2. Made Possible by the Broadband Technology Opportunities Program Funded by the American Recovery and Reinvestment Act of 2009 BTOP Investment in Digital Inclusion Public Computer Center / Sustainable Broadband Adoption (PCC/SBA) Recipients 2

3. Made Possible by the Broadband Technology Opportunities Program Funded by the American Recovery and Reinvestment Act of 2009 Broadband Technology Opportunities Program NTIA has invested approximately $4 billion in federal grant funds in 233 BTOP projects  Infrastructure (CCI) : 123 projects totaling $3.5 billion to construct broadband networks – Over 105,000 network miles deployed and 17,000 community anchor institutions connected  Public Computer Center (PCC): 66 projects totaling $201 million in federal grant funds to provide public access and training – Over 44,000 new workstations installed, 12 million training hours delivered and 3 million people trained  Sustainable Broadband Adoption (SBA): 44 projects totaling $250 million in federal grant funds to promote broadband adoption – Over 613,000 new household and 5,000 new business broadband subscriptions 3

4. Made Possible by the Broadband Technology Opportunities Program Funded by the American Recovery and Reinvestment Act of 2009 BTOP Investment in Local Governments  PCC/ SBA: 26 grants totaling $125.7 M to local government agencies, school districts and housing authorities representing investment  CCI: 18 grants totaling $221.1M to local governments  Examples: – Large Urban: NYC, Chicago, Los Angeles – Medium Cities: Milwaukee, El Paso – Rural: Crook County, OR, Lyon County, NV 4

5. Made Possible by the Broadband Technology Opportunities Program Funded by the American Recovery and Reinvestment Act of 2009 There is no simple, one-size-fits-all solution – but some critical elements are:  Communication – encourage people to learn by highlighting the relevance of the Internet to solving problems and improving lives.  Partnerships with established, trusted neighborhood institutions – trust is important when reaching those who may be wary.  Accessible and convenient locations, hours of operation, languages, support services.  Affordability – provide assistance with finding discounted computer equipment and signing up for affordable broadband service. 5

6. Made Possible by the Broadband Technology Opportunities Program Funded by the American Recovery and Reinvestment Act of 2009 6 Chicago “Smart Communities”

7. Made Possible by the Broadband Technology Opportunities Program Funded by the American Recovery and Reinvestment Act of 2009 7 Philadelphia “Keyspots”

8. Made Possible by the Broadband Technology Opportunities Program Funded by the American Recovery and Reinvestment Act of 2009 Vermont Council on Rural Development “E-Vermont”

9. Made Possible by the Broadband Technology Opportunities Program Funded by the American Recovery and Reinvestment Act of 2009 Crook County, OR

10. Made Possible by the Broadband Technology Opportunities Program Funded by the American Recovery and Reinvestment Act of 2009 Lessons learned from local/municipal government BTOP grantees:  Engage key stakeholders and build partnerships in planning process  Lead with community needs and benefits (workforce and economic development, education, healthcare, etc). Technology and broadband adoption supports these objectives  Integrate broadband adoption strategies into ongoing agency functions (programs for senior citizens, afterschool or summer programs for youth, civic engagement efforts, 311 call centers)  Use data to drive policy decisions and measure community impacts  Sustainability has multiple dimensions – economic, political, organizational 10

11. Made Possible by the Broadband Technology Opportunities Program Funded by the American Recovery and Reinvestment Act of 2009 Strategies for Sustainability  Partnerships – State/Local Government Agencies, Schools, Nonprofits / Social Service Agencies, Economic Development Agencies, Providers, Employers  Strategic coordination role at the statewide level – agencies whose missions overlap – Education, Health, Labor, Economic Development  Funding of “trusted intermediaries” – libraries, nonprofits, community-based organizations – human capital built up through BTOP  Use of PCCs for employer-sponsored training to support operating costs and develop skilled workers 11

12. Made Possible by the Broadband Technology Opportunities Program Funded by the American Recovery and Reinvestment Act of 2009 “We want to share the expert knowledge and experience of the broadband adoption and computer training projects with a broader base of anchor institutions, government agencies, non-profits and others engaged in this effort… we hope that as the grant program winds down, this toolkit will serve as a legacy and foundation for others to build on as they continue this vital digital inclusion effort.” Broadband Adoption Toolkit

13. Made Possible by the Broadband Technology Opportunities Program Funded by the American Recovery and Reinvestment Act of 2009 NTIA Broadband Resources  Broadband Adoption Toolkit – www.ntia.doc.gov/toolkitwww.ntia.doc.gov/toolkit  Connecting Communities Map – http://www2.ntia.doc.gov/BTOPmap http://www2.ntia.doc.gov/BTOPmap  Broadband Availability Report – http://www2.ntia.doc.gov/BTOP-Reports#availability http://www2.ntia.doc.gov/BTOP-Reports#availability  National Broadband Map – http://broadbandmap.gov http://broadbandmap.gov  DigitalLiteracy.gov  Broadband USA – http://www2.ntia.doc.gov/ http://www2.ntia.doc.gov/

14. Made Possible by the Broadband Technology Opportunities Program Funded by the American Recovery and Reinvestment Act of 2009 14 Questions?

15. Made Possible by the Broadband Technology Opportunities Program Funded by the American Recovery and Reinvestment Act of 2009 Thank you Emy Tseng etseng@ntia.doc.gov 15