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Communication WE3-25-09.  To improve your skills in getting information: ◦ Pay attention and listen carefully. ◦ Make notes and sketches. ◦ Ask questions.

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Presentation on theme: "Communication WE3-25-09.  To improve your skills in getting information: ◦ Pay attention and listen carefully. ◦ Make notes and sketches. ◦ Ask questions."— Presentation transcript:

1 Communication WE

2  To improve your skills in getting information: ◦ Pay attention and listen carefully. ◦ Make notes and sketches. ◦ Ask questions and repeat your understanding of what was said.  To improve your skills in giving information: ◦ Be sure others are listening before you speak. ◦ Speak slowly and clearly. ◦ Draw diagrams, if needed. Ask those receiving information to take notes. ◦ Have the listeners repeat their understanding of what was said. Encourage questions. WE

3 PLANNING  Planning is an important part of everything we do in Exploring. The following is a simple process for planning:  Consider the task and objectives. What do you want to accomplish?  Consider the resources-equipment, knowledge, skills, and attitudes.  Consider the alternatives. Brainstorm.  Reach a decision, evaluating each option.  Write the plan down and review it with the unit.  Execute the plan.  Evaluate the plan. WE

4 CONTROLLING GROUP PERFORMANCE  Continually observe the group. Know what is happening and the attitude of the group.  Make your instructions clear and pertinent.  Pitch in and help when necessary.  Quickly deal with disruption. Guide the unit toward self-discipline. WE

5 EVALUATING Evaluating helps measure the performance of a group in getting a job done and working together. There are two basic categories of evaluation questions. Getting the job done-  Was the job done?  Was the job done right?  Was the job done on time? Keeping the group together-  Were relationships between group members helped or hurt?  Was participation equally distributed among group members?  Did the group enjoy the activity?  Did the group handle conflicts well? WE

6 1. Message is of importance. 2. Vision presented could affect the listeners. 3. Speakers established themselves as authorities in what they were talking about. 4. Speakers believed in what they were presenting. 5. Speakers got to the point. 6. Speakers used personal skills of speaking, body language, tone of voice, and charisma. WE

7  "Trust Fall" communications ◦ We will need a communications code between faller and catchers ◦ Faller: "Ready to fall!" ◦ Catchers: "Fall away!" ◦ Faller: "Falling!" WE

8 First Aid Medical Emergency Form Who:Wood Badge patrol member What:Snake bite Where:Turner Campsite When:15 minutes ago Why: We need assistance at the Health Lodge How:Call 911; request ambulance; notify health & safety personnel and Course Director WE

9  A Sender  A Message  A Receiver WE

10  Begins with good listening  Provides what listeners need  Engages listeners minds  Is a two-way process WE

11 We want: Knowledge Learn a skill Understand something WE

12 1. Lack of common ground 2. Lack of sincerity 3. Lack of authority 4. Lack of clarity 5. Poor presentation skills 6. Lack of receptiveness 7. Environment WE

13 1. Common Ground 2. Sincerity 3. Authority 4. Clarity 5. Good Presentation Skills 6. Receptiveness 7. Environment WE

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15  Make it hands-on.  Set an achievable, understandable goal.  Use a multimedia approach. ◦ handouts, visual aids, etc.  Demonstrate the process.  Let participants try it.  Give support and praise. WE

16 1. A Scout Learns. 2. A Scout is Tested. 3. A Scout is Reviewed. 4. A Scout is Recognized. WE

17  A tool of leadership  Essential to effective teams  Happens in the “common ground”  Should be clear and concise  Sender/receiver consider each other  Is written, verbal, and nonverbal  Feedback is a gift WE


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