1. End to End Uptime Monitoring
TechTell™ Inc.
End to End Uptime Monitoring
(View in slideshow format for full functionality of links)

2. Presentation Outline Company Profile Network Monitoring Solution
Hardware
Software
Service
Facilities
Customer Successes
Conclusion
Contact
“We have many users that travel constantly throughout the world and need access to vital network resources.”
“My overall experience with TechTell has been outstanding. The network operations center has always been very prompt and knowledgeable in the level of service they provide to the US Fund for Unicef.”
- A. George Computer Operations, UNICEF
(titles above are linked)

3. Company Profile
TechTell is an established and leading provider of Outsourced End-to-End Element Network Monitoring Solutions. Our comprehensive hardware, software and service solutions empower our clients with fault and performance management tools to ensure IT performance is consistently at optimal levels with maximum uptime.
Founded in 2002
Privately Held
Seasoned Company Management
Headquarter in Elma, Washington (Seattle Region)
Public and Private Sector Customers
Redundant 24x7 Staffed Facilities
Redundant Monitoring POP locations in Seattle, Dallas, Chicago, and Akron
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4. Network Monitoring “…if your company has a monitoring solution or needs a monitoring solution TechTell adds value…”
- Maximize IT Uptime
- Improve Organization Productivity
- Experienced and 24/7 Dedicated Team
- Instant Notification and Response
Maximize your networks availability, performance, and security before your organization experiences valuable downtime!
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5. Solution Service MON Software Monitoring Hardware
- 24x7 Staffed NOC monitoring your critical network devices and services
MON Software
- Your Current Monitoring Software (Gateway Product)
- TechTells Custom Monitoring Solution
Monitoring Hardware
- M-Series Appliances
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6. TechTell Service Platform
Implementation Phase
Network Assessment, Map Design, System Integration
Deploy Live Solution in 5 Days
Integrate with current monitoring solution or implement custom solution.
Monitoring Phase
24x7 Monitoring, Alarm Aggregation, Trouble Isolation, Resolution
Live Call Notifications with Client Tailored Escalation Procedures
TechTell Service Platform
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7. Software T’aira Software Application
- Monitors System Performance, Tracks Trouble Tickets, Aggregates Data
Ease of use design interface integrated with web-based log-in application for clients.
Hosted Application ability to interface with current monitoring software through our Gateway product
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8. Hardware M-Series Appliances - Data Aggregation, and
Standalone Monitoring
(no need to load probes on your current servers etc.)
- Track IP and Non-IP elements
- No new server software required
- Remote Collection
- Remote Updating
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9. Facilities 24x7 Staffed NOC Facility in Elma Washington
24/7 Staffed Facility in Tacoma Washington (backup)
Earth Quake Resilient (Magnitude 9)
Redundant Monitoring facilities in Dallas
TX, Chicago IL, and Akron OH.
Network Redundancy
Phone Redundancy
- Power Redundancy
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10. Customer Successes
Public Utility Districts, Port Authorities, Public Development Authorities, School
Districts, Public Safety
Private Manufacturing, Distribution, Financial, Health Care, Cable ISP Providers
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11. Conclusion
Employing an effective Network Monitoring Solution in today’s marketplace is
not a luxury, but a necessity. Downtime of a network, application, device, or a
system can differentiate between business goals or business failures. Equally
important is to select a networking monitoring solution that is scalable and reliable
without steep financial budget requirements.
“TechTell understands this, and has designed our service with this in mind.”
TechTell provides network monitoring solutions to organizations seeking to
employ a best-of-class quality monitoring service at an outsourced price-point.
This allows our clients to focus on their core business functions knowing their
networks will achieve maximum uptime and support from a dedicated team.
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12. Contact
Thanks for taking the time to review information about our Company.
We look forward to speaking with you further to understand the needs of
your organization, and how TechTell’s Network Monitoring Solutions
can add value to your business and technology goals.
Please visit our website at for further information or
contact us via; 
 Phone:
“Lower cost to implement a "full blown" NOC, faster response times to alarms and outages, better communication of issues to all involved personnel, and the IT staff seems to sleep a little better at night now....”
- Rob Hanny IT Manager
Grays Harbor PUD
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