Presentation on theme: "TAC Vista 5.0 and 5.1 Software Licensing"— Presentation transcript:
1 TAC Vista 5.0 and 5.1 Software Licensing Licenses, ordering, packages, packages content and activation.2012-Oct-01
2 Target AudienceCustomers who order products from GSC Västerhaninge or Rockford.Persons who are involved in marketing and sales of Vista 5.Persons who are involved in support of Vista 5This presentation need to be adapted if presented to customers who are not ordering direct from the order departments specified above.
3 Content Vista Software Architecture Technology and Philosophy Licensed ProductsLicense TypesMaintenance licensesOrderingOrdering Maintenance licensesEntitlementsActivating licensesMoving licensesDemo licenseIn-house licenseFAQ
4 Vista Software Architecture Minimum Configuration Vista WorkstationTwo software licensesVista ServerVista WorkstationVista ServerDBXenta
5 Vista Software Architecture Extended Configuration Vista WorkstationVista ServerVista WorkstationVista ServerVista WorkstationVista WorkstationVista WorkstationVista ServerVista WorkstationVista WorkstationVista Server
6 Vista Software Additional Licensed Functions Vista WorkstationTGML GraphicsOGC GraphicsMentaOPC ToolSignatureXBuilderDatabase GeneratorI/NET SecurityI/NET IntegratedSystem 7Vista ServerWebstationScreenmateReportsIPCLCIPCLOPC ClientOPC Server
7 Technology Back office system Licensing system supplier Integrated with the order system in Västerhaninge (SAP, used to be Argus)Flexera (former Acresso, former Macrovision)Market leaderLong experience, mature productLicensing system supplierFlexeraDongles supplierAladdin
8 Vista License Order Handling OrdersOrdersERPFNOEDI, Fax, etcto customer; Entitlement-IDOrders for Renewal of MaintenanceInvoicesLicensing weblicensing.tac.comCustomers: Activate, re-host Administrators: Manage customers, products and ordersFNO = FLEXnet Operations
9 Vista Software Licensing Philosophy Software is ”free”Downloadable from the extranetCD available for selected versionCan be installed on any number of machinesUsage is ”licensed”What you buy is the permission to use the software.Permission is controlled by licensesA license is an electronic fileInterpreted by the license server and allows/denies the software to run.
11 Locking of licenses Lock to MAC address Lock to Hardware dongle MAC address = Unique ID of the network interface of a PCLock to Hardware donglePurchased from TAC, part noPros and consUse MAC address locking for normal customer PC’s. Will not require customers to keep track of a HW dongle.Use hardware dongle when fast or frequent moving of licenses (engineering) or moving licenses without Internet connection is required.Rehosting (=locking licenses to another PC or hardware dongle) is limited to 4 times per year.
12 Floating licenses Customer licenser are floating The number of licenses decides the maximum number of concurrent usersAccessible from the network, managed by the License Server, which is optionally installed with Vista SoftwareCan be limited to certain computers or certain users.OPT fileIP Ports numbers are configurableRunning Remote Desktop to Vista Workstation is not supported
13 License Server License Server Vista Workstation Vista Workstation Vista ServerVista ServerThe License Server runs in one of the PC’s. Uses the license file to what can run.Example:License File: 2 Vista Server, 2 Vista WorkstationBoth Vista Servers can run all the timeOnly 2 out of the 3 Vista Workstations can run at the same time
14 Vista Software Products, packaged licenses Vista 5.1 StandaloneWorkstation and limited ServerNo Vista Server networking, no Webstation and no ScreenMateNot possible to upgrade to full ServerVista 5.1 StandardWorkstation and ServerVista 5.1 ManagerStandard + ReportsVista 5.1 ProfessionalManager + Menta + Graphic Editors + XBuilderVista 5.1 EnterpriseProfessional + Webstation for 3 concurrent users
15 Vista 5.1 Software Products, add-on licenses ServerServer Communication add-on’sSystem 7OPC ClientLNS ServerWorkstationReportsMentaXBuilderXBuilderGraphic EditorsOPCToolIPCL/CIPCL EditorsWebstationScreenMatePelco Video
16 Vista 5.x Software licenses validity License versionTAC Vista 5.0.XTAC Vista 5.1.X5YesNo5.1X = Any available version number
17 License typesEach Vista software product is available in three different license types:New license (e.g. Vista 5.1 Standard, )Use for new installationsUpgrade license (e.g. Vista 5.1 Standard Upg , )Use when upgrading an existing installation to licenses for the latest version. Refer to Product Announcements regarding when a new version requires new licenses.Vista 5 licenses are valid for version 5.0.X.Vista 5.1 licenses are valid for Vista 5.1.X and 5.0.XMaintenance license (e.g. 1year Vista Standard , )Use this to have access to all future Vista releasesRequires an initial New licenseNote! In-house licenses are covered later
19 “1year…” Maintenance licenses The purpose of the maintenance licenses is to allow software cost to be incorporated in service contractYearly fee: 15% of the current new install license priceAutomatically renewed and invoicedAutomatic order issued each year, without action required by selling unitOrder acknowledgement and invoice sent to the selling unit that initially ordered the licenses, not directly to the end-customerEntitles users to new versions5.1, 5.2,Includes access to latest version, independently of whether it is charged or not charged,Minimum agreement time: 3 yearsCancellation requires specific cancellation request form to be issued and approved by TAC order entryIMPORTANT 1: Only use maintenance licenses when you have a well organized service business in place.IMPORTANT 2: Be prepared to handled the annual invoices that you will get without placing an order every year. Make sure the customer is invoiced some way.IMPORTANT 3: ”1 year” refers to ”there is a fee every year”, not that it is a 1 years service contract. Minimum agreement time is 3 years.
20 Maintenance invoiceWhat you type in as End User Organization will be included in your annual invoice. After an enhancement during 2009Q1 the yearly Maintenance invoice will include this information:The purchase order reference, if specifiedThe TAC L&P order numberEntitlement IDThe activation ID, unique for each order line (for internal L&P use only)Data entered at license activation:End User OrganizationSales contactSales contact
21 Ordering and Delivery of Licenses License orders can be put to any Schneider Electric Buildings order department but have to be relayed to GSC VästerhaningeYou can enter one or several orders per site and use multiple license files.Do NOT combine orders for multiple end-customers or multiple sites in the same order, since that will make license management complicatedAn Entitlement Certificate will be ed to all addresses:All direct customers have one or more default addresses registered the ordering systemYou can specify additional addresses in the order
22 Ordering Maintenance licenses Can be ordered any timeAt the same time as the initial Vista software orderLater, e.g. when a service contract is agreed with the customerIn this case order Maintenance licenses only, since upgrade is included when entering the maintenance agreement. I.e: Don’t order upgrade as well.
23 Terminating a Maintenance agreement Minimum time is three yearsTermination form must be filled inTo be acquired from L&P order department or downloaded from Buildings Business ExtranetSubmit form in according to instructions in the formMust be submitted minimum 10 days prior to next annual expiration date of the agreement to be acceptedOrder department to approveIf the conditions are fulfilled the agreement is terminatedIf not, it will continue
24 Ordering and Delivery of Licenses with attached Entitlement Certificate (html) is sent out
25 Entitlements Defined by it’s unique Entitlement ID One Entitlement ID per orderOne or multiple licensesSent out as anCertifies that the buyer has the possibility to activate licensesLists the ordered licenses, with count and Activation-IDOne Activation-ID per order line
27 Activating licenses Licensing website Log in using an Entitlement ID Log in using an Entitlement IDWhat you seeA listing of the licenses you orderedCollected informationLocking informationMACDongleCustomer detailsSales detailsProject details
28 Activating licensesActivate licenses as you need them by locking them to a PC (MAC address) or a hardware dongleSpecify how many of the licenses you want to activateNot all licenses in an Entitlement have to be activated at one time.A license file will be generated toCut and paste to a text file, orDownload, orFor distributionStore that file in the correct directoryVaries slightly depending on Windows version and whether it is 32- or 64-bit
29 How to find the MAC address? Using ipconfigExample Windows XP ProfessionalStart, Run, cmdipconfig/allFind 12 hex digit ”Physical address”Using lmtools (TAC Vista version – 5.1.7)lmtools is a license server utilityFind the MAC address under tab Systems SettingsUsing LMAdmin (TAC Vista version –>)The Ethernet address is displayed once you have logged in
30 How to find the Dongle ID Printed on the deviceGetTACHLInfo.exe, available where Vista is installedTAC_HL_ID=
31 Moving a licenseLocked licenses can be moved (re-hosted) up to four times per calendar yearFrom one MAC address to anotherFrom one Dongle to anotherFrom MAC to dongleFrom Dongle to MAC(log on with Entitlement-ID)
32 Demo Licenses Demo license Compare with Customer license... Unlocked, expiresCan be downloaded from ExchangeOnline; valid one monthNot floatingOpens up all TAC Vista 5.1 softwareUsed directly by the TAC software, TAC License Server is not usedCompare with Customer license...Locked to MAC or TAC_HL_IDDo not expireFloating onlyUses TAC License Server
33 000885000 TAC Vista Inhouse Purpose Yearly fee Part no 000885000 Make it easy to use Vista for engineering purposesOpens all TAC Vista 5.1 softwareYearly feePart noIncludes:Special Black USB dongle that unlocks all Vista software (without needing any license file)CDs every time a new CD version is madeAccess to instructional moviesOtherAutomatically renewed and invoiced every year.
36 ProductsAn exampleA customer has 3 operators, all need access all the time.1 Server3 WorkstationsWhat you order is1 Vista 5 Standalone2 Vista 5 WorkstationIf future expansion with additional servers is expected1 Vista 5 Standard
37 Client side Asks for license server computer address at install If failed, asks for computer address at startupHKEY_LOCAL_MACHINE\SOFTWARE\FLEXlm License Manager points out the license server machine
39 Q: Can you please send me the order form for Vista 5 Q: Can you please send me the order form for Vista 5? I can not find it on the web.A: There is no order form for Vista 5. You order like any other products from the production and logistics division (L&P). There is no need to specify any additional information in the order.
40 Q: Why have you introduced the maintenance subscriptions? A: Many partners and subsidiaries include upgrades in service contracts with end customers. Now when we are increasing the amount of chargeable upgrades partners and subsidiaries have requested this so that they can estimate beforehand the value of upgrade agreements. It is also a great way of strengthening the relationship with customers.
41 Q: Why would I want to use a dongle for end customer installations? A: Licenses can be locked to either a network interface’s MAC address or a dongle. You can move the license server and the associated licenses from one computer to another without having to use the licensing website to “rehost” the licenses if you choose to use dongles.
42 Q: Why would I NOT want to use a dongle for end customer installations? A: Some computers might not have USB ports. Hardware dongles cost a little bit extra. With MAC address locked licenses you do not have to wait for a physical shipment.
43 Q: I have a license locked to MAC-address Q: I have a license locked to MAC-address. Can I move it to be locked to a dongle?A: Yes. You can log in to licensing.tac.com using your Entitlement ID or Activation ID and use the “Rehost” function.
44 Q: Can I rehost as many times as I want? A: No. There is a limit of 4 times per year.
45 Q: It seems only a limited set of functionality is documented in the TAC Software Licensing manual. Do you have more documentation for the rest of the functionality?A: Yes. Documentation for the functionality on the licensing.tac.com website is available on that site. Detailed documentation for the license server installation and configuration, a License Adminstration Guide is available on ExchangeOnline together with the rest of the TAC Vista 5 documentation.
46 Q: I have a customer who has had Vista since 1998 and made upgrades along the way. He is running Vista on many computers with hardware dongles on each. Do I have to upgrade all his many modules, and on each computer.A: Probably not. The new licenses are based on concurrent usage. If your customer has say 20 Workstation licenses today, but knows that only maximum 5 users are logged on at any one time, you can buy 5 Workstation Upgrades. Earlier versions of Vista did not allow that.
47 Q: I have a customer with 5 servers today Q: I have a customer with 5 servers today. He would like to merge the databases into one dedicated server and at the same time upgrade to Vista 5. How can I solve this?A: That is easy. You just order the modules you need after the network change.
48 Q: I have ordered Vista 5 end user licenses and have not received any CDs. What should I do? A: The CDs are not part of any end user software license package and thus will not be delivered. We have chosen to make CDs and dongles as separate parts bacause only a limited number of customers are interested in or need those parts. Software can be downloaded from EOL and licenses can alternatively be locked to a MAC address.
49 Q: I have ordered Vista 5 Inhouse but I have not received any license files. What should I do? A: No license files are needed for the Inhouse dongle to work.
50 Q: There are 5 engineers in my office Q: There are 5 engineers in my office. I think it is too expensive to buy Vista 5 Inhouse subscriptions for all of them and I think it is unnecessary with CDs for all of them. Do I have to?A: No not necessarily. You can choose to only buy the amount that matches the number of engineers needing an engineering dongle concurrently at any one time. An alternative is also to use demo license available on ExchangeOnline (needs to be downloaded every month).
51 Q: I have tried to activate the license but the license doesn’t work Q: I have tried to activate the license but the license doesn’t work. I typed in my MAC address exactly as it is given using ipconfig.exe /all ie C5-4F-EF-89.A: You have to type in the MAC address using NO “-“ signs. Example: 0015C54FEF89
52 Q: I have tried to activate the license but the license doesn’t work Q: I have tried to activate the license but the license doesn’t work. I typed in my dongle id exactly as it is written on the dongle ieA: You have to type in the dongle id using this form: TAC_HL_ID=Underscore and equal characters to be included.
53 Q: The sticker on the dongle is damaged and I can not see the dongle ID. How can I get the dongle ID.A: We have created a tool that we install in the %program files%\TAC\License Server folder named GetTACHLInfo.exe that you can use from the command line. This will show the dongle ID in the right format so you can copy and paste into the host id field during activation.
54 Q: lmtools crashes when I try to view the System Settings tab Q: lmtools crashes when I try to view the System Settings tab. What should I do?A: It is known problem that Microsoft Windows Data Execution Prevention can cause this on same computers. As a workaround, make sure DEP is not active for lmtools, lmgrd and taclic. See for more information.
56 Q: I have opted for the maintenance subscription Q: I have opted for the maintenance subscription. How do I get access to the licenses for the latest version?A: The original entitlements are automatically updated in conjunction with the release of a new version.
57 Q: I ordered the maintenance subscription and received the entitlement certificate so that I can activate my licenses, but the licenses where for version 5.1 and I intended to use version 5.0. Do I have to upgrade the TAC Vista software or can you add 5.0 licenses to the entitlement?A: Licenses works for the specified and older versions, starting with Vista 5. Licenses for version 5 are valid for 5.1.X. Licenses for version 5.1 are valid for 5.1.X and for 5.0.X. Licenses for 5.2 will work with TAC Vista 5.2.X, 5.1.X and 5.0.X.
58 Q: I have enjoyed the great benefits from the maintenance subscription program for over three years now, but the building will be destructed and we will not rebuild them. I am not in the need for the maintenances anymore. How do I terminate the subscription?A: Contact your Order entry for Vista. Ask for a TAC Vista Maintenance Subscription Termination Form. Fill it in and return to the order department.
59 Q: We use firewalls. How can I specify what ports are used for the licensing system. A: Detailed documentation for the license server installation and configuration, a License Adminstration Guide is available on ExchangeOnline together with the rest of the TAC Vista 5 documentation.
60 Q: How can I limit what computers get access to licenses over the network? A: Detailed documentation for the license server installation and configuration, a License Adminstration Guide is available on ExchangeOnline together with the rest of the TAC Vista 5 documentation.