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READING BODY LANGUAGE Each one of us has the ability → natural way of communication Clever Hans:  The horse of Wilhelm von Osten (20th century)  Apparently.

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Presentation on theme: "READING BODY LANGUAGE Each one of us has the ability → natural way of communication Clever Hans:  The horse of Wilhelm von Osten (20th century)  Apparently."— Presentation transcript:

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2 READING BODY LANGUAGE Each one of us has the ability → natural way of communication Clever Hans:  The horse of Wilhelm von Osten (20th century)  Apparently able to count, read and recognise tones  Studied by committee → found to be able to read human body language (Pfungst)

3 HEAD AND FACE Easy to control, difficult to read Focus on:  SMILE  EYES o Blinking o Pupils o Eye movements ORBICULARIS OCULI ZYGOMATIC MAJOR There are differences between real and fake smile:  Duchene´s marker  Ekman´s and Friesen´s research Direct link beween our emotions and our physiology SMILE

4 EYES BLINKING  Connected to the amount of mental stress we are experiencing  The frequency of our blinking shows the speed with which we are processing information PUPILS  Pupils constrict in the light and dilate in the dark  Dilated pupils are connected with positive feelings and vice-versa

5 EYE MOVEMENTS EYE MOVEMENTS V = Visual (images) R = remembered A = Audible (sounds) C = constructed K = Kinaesthetic (feelings, touch, smell, taste) ID = internal dialogue VCVCVCVC ACACACAC K VRVRVRVR ARARARAR A ID

6 HANDS AND ARMS Often the hands will give valuable clues as how to the person perceives his relationship to the subject he is talking about POINTING POINTING   at oneself → may occur in such a way that betrays the fact that the speaker sees himself in a role he does not consciously means to communicate WEIGHING GESTURE - The speaker may talk about how he isn't sure whether to carry out option A or option B, and in expressing his indecision may mime "weighing up" the options as if his hands were a pair of scales.

7 HANDS AND ARMS OTHER GESTURES  Crossing arms Misunderstood gesture If our conversational partner crosses his arms, he's giving the signals to the others that he finds us interesting and doesn't want anybody to disturb him  Arms on hips A gesture of rejection or sometimes even stealthy aggression By doing so we're making ourselves optically larger If we notice that our partner is drumming with his fingers or tapping them on the table, it means that he is most likely bored and wishes to leave to conversation.  Tapping the fingers

8 FEET AND LEGS DRUMMING AND CROSSING DRUMMING AND CROSSING  Drumming can also occur with feet  We should also watch for sudden crossing, re-crossing or uncrossing of feet when significant subjects are brought up CREATING BARRIER CREATING BARRIERS  A person may sound disinterested in us, but if her feet are little turned out towards us the chances are that she is actually very open to us  Equally, a business associate may be smiling and chatting comfortable with us but may have her legs crossed away from us and her right arm holding her cigarette right across her body

9 FEET AND LEGS STRETCHING STRETCHING  sign of disinterest in what we have to say → may be coupled with folding of the arms these signify much stronger rejection  The reason why some of these examples seem more obvious is that, by paying less attention to such things, people tend to give their feelings away in much bolder ways

10 THE POLYGRAPH Incorrectly called "the lie detector" Doesn't detect lies, but the changes in the suspect's body Innocent people are convicted of crimes Changes on which the polygraph focuses could be produced by nervous or frustrated suspect for any number of perfectly innocent reasons

11 THE POLYGRAPH Researchers have tested to see whether the polygraph is as effective as its defenders claim In the test 4 out of 4 polygraphers identified innocent people of convicting a crime

12 "The most important thing in communication is hearing what isn't said." - Peter F. Drucker

13 THANK YOU FOR YOUR ATTENTION! Created by: Martina Sládeková, III.E 2012/2013

14 SOURCES AND BIBLIOGRAPHY BROWN, Derren - Tricks of the mind, TRANSWORLD PUBLISHERS, London 2007 ISBN HAVENER, Thorsten - Viem, čo si myslíš, TIMY PARTNERS spol. s.r.o., Bratislava 2010 ISBN

15 SOURCES AND BIBLIOGRAPHY jpg akimbo.jpg legs-over-table.jpg


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