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Intertanko Vetting Seminar Geoffrey Snow SIRE Programme Manager.

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Presentation on theme: "Intertanko Vetting Seminar Geoffrey Snow SIRE Programme Manager."— Presentation transcript:

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2 Intertanko Vetting Seminar Geoffrey Snow SIRE Programme Manager

3 SIRE Administration SIRE Programme Manager Geoff Snow SIRE Training and Accreditation Manager David Savage SIRE Administrator Katie Window SIRE Accreditation Asst Rebecca Harrison OCIMF Director Paul Markides SIRE Focus Group General Purposes Committee Executive Committee Inspector Accreditation Courses Examination VIQ VPQ BIQ BPQ WebSERM Manage 4 servers Software Development ISO 9001 TMSA

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6 SIRE reports SIRE reports Business flow

7 SIRE Report Data Flow Submitting Member requires inspection Submitting Member requires inspection Report sent to OCIMF Report sent to OCIMF Report Processed by Submitting member Report Processed by Submitting member Comments on Report Entered by operator Comments on Report Entered by operator Report Published Hires Accredited Inspector Hires Accredited Inspector Inspection of Vessel

8 Inspector Report generation Inspector Report generation

9 23 Vessel Variants Tankers Crude Gas Chems Barges Crude/Gas/Chems Road Transporter Manned/Unmanned Type of linkage Trades in the USA

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13 Online documentation/help

14 Report editor help Full VIQ document

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16 Report Submission

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23 Report waits for up to 14 days for comments Life of a report 1 year on SIRE Index Available for a further year Then deleted

24 Operator Comment Submission

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32 New - Two sets of comments per report

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34 Operators Administration

35 Operator Self Management Insert, Delete Vessels own Registration Error Messaging View own Reports and VPQ’s Submission of VPQ’s via the internet Vessel Registration must be made before submitting a VPQ. VPQ’s are now mandatory, no VPQ - no report.

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37 Registered Vessels for VPQ View own reports VPQ’s Upload VPQ’s

38 View own Reports and VPQ’s

39 Insert, Delete Vessels own registration

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42 Other Developments

43 Web Services

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45 Why use an interface? Let your computer programme talk to us direct.

46 New HVPQ New HVPQ

47 New HVPQ

48 Helpdesk Helpdesk

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51 Submit Support Ticket –Submit Support Ticket – this is if you are having difficulties with the web site or report editor and you need some help. Submit Feature Request –Submit Feature Request – Is there a major new category that you think is missing from the system? Submit Bug Report –Submit Bug Report – If you have a programme crash or a process has reported an error please let us know. Supply as much detail as possible including any run time error numbers and wordage. Submit Feedback Submit Feedback - Do you like the system?, Is it performing well? Please send us details of what you would like to see improved in the SIRE system for minor enhancements (For major enhancements use the Feature Request). Helpdesk Helpdesk

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55 · Open - When we initially receive a support ticket. · In Progress – We have replied to you but you may have another query or we have not yet found the solution · In Progress Escalated – SIRE may also escalate the problem if they do not know the initial solution. Your support ticket has automatically been sent to our software developers. They have access to these tickets and will reply. Closed – problem solved. Please note you cannot reopen a closed ticket but you can open a new one if the problem persists

56 Other Developments

57 TMSA TMSA 773 Registered Companies

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59 TMSA TMSA Review of question sets Probable inclusion of barges Webservices back and front end First Quarter 2008


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