Presentation on theme: "Please turn speakers on for this presentation… SubscriberWise® servers maintain a history of previous service requests. The system is designed to instantly."— Presentation transcript:
Please turn speakers on for this presentation…
SubscriberWise® servers maintain a history of previous service requests. The system is designed to instantly identify SSN’s and/or address matches. Find out why this is so important for our industry and how a minimal effort can reduce churn and limit additional loss.
CSR’s and credit managers can immediately review unit notes as part of “system due diligence”. A quick call to the property manager confirms any doubts about this prospective service request…
A follow up call from the credit manager to our prospective subscriber should end any confusion about our policy…
And what was the cost for the operator to receive this alert from SubscriberWise®? That’s right…it did not cost a penny to receive this alert! But it did eliminate an expensive truck roll, reduce churn, and certainly limit additional future programming and hardware losses. It will also likely result in payment of the past due balance now that the lease-holder understands how we do business. $0.00
Don’t have a credit manager at your system? Not interested in this level of “due diligence”? Concerned about losing “sales”? Think the process is time consuming and intrusive? No problem! SubscriberWise® is completely flexible... Rather than proceed as we did in this situation, simply process the service request and rely on highly accurate decision engines - based on math and science - to accurately rank order and segment your prospective subscriber. If risk is identified, consider a security deposit on service and/or equipment. Deposits are pre- defined by operators and can range from $0.00 to ??? It’s all about knowing who your subscriber really is!
Subscriber Wise ® solutions are comprehensive and include everything you need to implement a successful policy including: access to TransUnion's® robust consumer data and FICO® scoring training management, credit manager(s), CSRs, and installers developing an approval and sales approach for highest risk subscribers cross selling and marketing opportunities for qualified subscribers setting appropriate deposit limits for service and equipment understanding FCRA and regulatory guidelines understanding Creditor vs. Debt Collector status developing mission statements, adverse action notices, customer contact policies understanding scoring and risk models understanding and identifying customer fraud collections and debt recovery developing essential alliances with SubscriberWise® Partners To learn more, contact Subscriber Wise ® at or visit