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Now and Next Generation Billing NNGB - Overview Version 1.0 Sunvision Software Technologies.

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Presentation on theme: "Now and Next Generation Billing NNGB - Overview Version 1.0 Sunvision Software Technologies."— Presentation transcript:

1 Now and Next Generation Billing NNGB - Overview Version 1.0 Sunvision Software Technologies

2 Sunvision Software Technologies 2 Proprietary and Confidential Information of Sunvision Software Technologies Objective To present the basic functionality of NNGB TM system

3 Sunvision Software Technologies 3 Proprietary and Confidential Information of Sunvision Software Technologies What is NNGB ? GSM (Support for TAP3/CIBER) 3G NNGB is a convergent billing solution. NNGB supports Wire-line (For BSP) Wireless (For CSP) Internet (For ISP) Dial-up Broadband

4 Sunvision Software Technologies 4 Proprietary and Confidential Information of Sunvision Software Technologies Components  Event Collector, Distributor and Configurator (ECDC)  Customer Service Management (CSM)  Event Process System (EPS)  Bill Administrator (BLAD)  AR and Collection  Event Acquisition & Formatter (EAF) NNGB comprises following components ECDC EAF EPS BLAD CS M AR & Coll ectio n

5 Sunvision Software Technologies 5 Proprietary and Confidential Information of Sunvision Software Technologies Components  Error Management System (EMS)  Fraud Management System (FMS)  Inter Carrier Settlements (ICS)  Directory Operation Systems (DOS)  Point Base Systems (PBS)  Dealer Management (DM) Supplementary components …..  Network Inventory Management System  Prepaid Server/Online Charging (PPS/OLC)

6 Sunvision Software Technologies 6 Proprietary and Confidential Information of Sunvision Software Technologies NNGB FLOW Data Collection Center BillingA/R PSTN file MSC file (GSM) CIBER/ TAP3 file GPRS file Non- GSM file SMS/ MMS file IPDR file Content EDRs Songs EDRs Misc EDRs EPS Guiding Rater Error DB Usage DB CSM DB MEDIATION NNGB Driver Splitter Job DB Read File from Job DB table Validate Fields based on RMS Update Fields based on RMS Merge LDR EventsEAF Rule DB EAF Usage File Incollect files Outcollect file Home Call Events Lockbox file

7 Sunvision Software Technologies 7 Proprietary and Confidential Information of Sunvision Software Technologies Event Acquisition & Formatter (EAF)  Receiving messages from variety of switches and other sources  Supporting multiple record formats and several versions at the same time.  Mediates between Event Collection and EPS  Validating, editing and translating this information into a uniform format  Routing records to appropriate system for further handling

8 Sunvision Software Technologies 8 Proprietary and Confidential Information of Sunvision Software Technologies Event Processing System (EPS) Service and Rating Definition Rapid response to market policy and network changes Flexible Rating Definition GUI Near real-time event processing Main processes Identification Process Rating Process Data accumulation and aggregation

9 Sunvision Software Technologies 9 Proprietary and Confidential Information of Sunvision Software Technologies EPS – Cont’d Identification Process Subscriber & Account identification Price Plan & bill cycle determination Feature qualification & selection Rating scheme determination Inclusive units feature determination Usage distribution

10 Sunvision Software Technologies 10 Proprietary and Confidential Information of Sunvision Software Technologies EPS – Cont’d Rating Process Call duration rounding Time period determination One period policy Period split policy Free-minutes allocation Rating Time dependent rating Usage dependent rating

11 Sunvision Software Technologies 11 Proprietary and Confidential Information of Sunvision Software Technologies Billing Data stored in near ready format Supports special bill types Multi-Cycle billing Change cycle functionality Supports Re-Rating Supports customer hierarchy and discount engine

12 Sunvision Software Technologies 12 Proprietary and Confidential Information of Sunvision Software Technologies Billing – Cont’d Supports minimum requirements for usage features. Split billing Various proration, charging frequency and billing frequency options. Supports billing QA and billing rollback (Undo) Bill data available online (Bill Image) Decisions based on customer category/loyalty e.g. bill due date calculation

13 Sunvision Software Technologies 13 Proprietary and Confidential Information of Sunvision Software Technologies Customer Service Management Keeps customer information Integrated through open APIs for maintenance and queries Supports users during day-to-day activities Maintenance of customer information Initiate collection activities

14 Sunvision Software Technologies 14 Proprietary and Confidential Information of Sunvision Software Technologies Accounts Receivable (A/R) Maintenance of receivables Payment receipt & posting from various payment sources Supports adjustments - Batch and Online Unidentified payment handling Deposit maintenance Financial reporting

15 Sunvision Software Technologies 15 Proprietary and Confidential Information of Sunvision Software Technologies Collection Tracking of bad creditor subscribers Fully automated collection process. Subscriber comes into collection inbox after specified due date and follow-ups in term of Phone, Letter and Memo are created automatically Online collection Tools: Manual intervention for special cases, work list etc. Allocation of different collection policies to different account types/categories Table driven collection path definition e.g., Late notice, Referral, Suspend, Cancel

16 Sunvision Software Technologies 16 Proprietary and Confidential Information of Sunvision Software Technologies Fraud Management System (FMS) Flexible Detection Logic Support for high EDR volumes Unique feature of handling subscription level frauds Detection of second-time fraudsters Automatic customer profiling Adaptive/ Self-Learning functionality Reports

17 Sunvision Software Technologies 17 Proprietary and Confidential Information of Sunvision Software Technologies Error Management System (EMS) Recover un-billable revenue Mass correction Automatic revenue recovery Automatic grouping of records Prioritizes errors based on severity Multiple error group handling options e.g. referral, hold,release etc. Reports

18 Sunvision Software Technologies 18 Proprietary and Confidential Information of Sunvision Software Technologies Point Base System Makes the existing customer more loyal Enables service providers and retail vendors to offer attractive gift or scheme to their loyal customers Maintains the members or subscribers in different clubs (silver, gold & platinum) Enables to award welcome bonus point to new member Supports special offering on special occasion like festival offer Calculate bonus points for each purchase or usage transaction Redemption of bonus points Automatic Promotion of frequent members to higher club Multiple promotional schemes e.g. Welcome points, Birthday points, Upgrade Points, Club Anniversary points and many more

19 Sunvision Software Technologies 19 Proprietary and Confidential Information of Sunvision Software Technologies Inter Carrier Settlements (ICS) Inter-carrier revenue settlement High performance processing of high volume revenue transactions Flexible rating Sophisticated audit control, error handling and recovery functionality Rule driven technology & advanced event-splitting capabilities

20 Sunvision Software Technologies 20 Proprietary and Confidential Information of Sunvision Software Technologies NNGB TM : A Trust NNGB TM assures BSPs/CSPs not to loose any revenue provided Format of any kind of billable tickets are defined in the system (CDR/EDR/IPDR/SMS/Roaming Calls) All pricing plans given by BSP/CSP are defined in the system Subscriber status at switch and in customer database are in sync.

21 End of MISSION Overview Version 1.0 Sunvision Software Technologies


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