2Learning ObjectivesCompare and contrast the formal and informal organizations.Discuss some of the behavioral controls used by members of the informal organization to ensure compliance with the norms.Explain how the informal communication network functions.Identify the primary benefits associated with the informal organization.
3Learning Objectives (contd.) Identify the primary disadvantages associated with the informal organization.Cite some of the ways in which a manager can deal with the informal organization.Discuss how to successfully complete an employment interview.
4Features of an Informal Organization Interpersonal relationsInformal leadershipBehavioral controlDependency
6Types of Relationships in Informal Networks The advice network shows who provides helpful information to whom.2. The trust network shows who shares delicate information with whom.3. The communication network shows who regularly talks with whom about work-related matters.