Commercialism - Part of Our Future Perceptions? But what’s the reality?
Commercialism - Part of Our Future Perceptions? Business Planning
Commercialism - Part of Our Future Perceptions? Integrated Facilities Management
Commercialism - Part of Our Future Energy Projects - Invest to Save
Commercialism - Part of Our Future Moving into new markets
Commercialism - Part of Our Future Companies we own (or part-own)
Blue touch paper lit by consultant Commercialism & cultural change: introduction Basic financial decision making Lean thinking / planning Customer centred interactions Skills for the commercial environment Project management (in-house) Marketing (in-house) Evaluation (Kirkpatrick) Commercialism Development Programme
Where do you fit? TIME Specialist or market regulation ‘Discretionary’ Services
Understanding a budget in context Determining what causes costs Simple analysis of financial performance Non-financial considerations Develop options for changing a service Financial decisions
Lean principles Myth busting Improving services to citizens Adding value Implementation of lean principles Reducing waste exercise Lean thinking
Read customer needs Use language to influence Manage conflict Create quality conversations Engagement toolkit Customer-centred interaction
Stakeholder analysis Understanding competition Products, markets and objectives Scanning & analysis Managing partnerships Risks and mitigations Writing skills Skills for the commercial environment
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