1. Barbara Pacut, Gary Martin, Marcin Majorkowski SIRSIDYNIX OVERVIEW NA KONFERENCJI W BIBLIOTECE POLITECHNIKI ŁÓDZKIEJ, 06.2010

2. Tomorrow’s Libraries. Today.

3. WE SERVE LIBRARIES Established in 1979 Largest customer base of any ILS vendor – 4,200 server installations worldwide (all ILS’s) – 7,500+ fiscal agencies (independent libraries & consortia) – 25,000+ library outlets (buildings) – 350 million individuals served by SirsiDynix clients Global Organization – Operations in 40+ countries in the Americas, Europe, Africa, Middle East, and Asia-Pacific Financial Stability – 2009 was our best year ever – Company is profitable – Receives Dunn & Bradstreet’s highest ranking for a company our size & shape Significant Growth: ~150 new hires last 18 months

4. Tomorrow’s Libraries. Today. THE SIRSIDYNIX WAY OUR VISION: – SirsiDynix delivers technology that supports librarianship and helps communities thrive. Working every day with a growing community of over 4,000 library customers in 70 countries, SirsiDynix is dedicated to connecting people with library resources that educate and inspire. Our Commitment: Develop and deliver provocative, robust software for library staff and patrons Create Centers of Excellence: service beyond the software Cultivate communities of SirsiDynix librarians: together, we can make libraries better for today and for tomorrow

5. Tomorrow’s Libraries. Today.

6. DIVERSE NEEDS… DIVERSE MARKETS Breakdown of global Symphony customer base by library type

7. Tomorrow’s Libraries. Today. SAMPLE OF GLOBAL CUSTOMERS 7

8. Tomorrow’s Libraries. Today. SOME OF THE BUSIEST LIBRARIES IN N.A. USE SYMPHONY 30 million annual circulations22 million annual circulations15 million annual circulations13 million annual circulations

9. Tomorrow’s Libraries. Today.

10. 2009 CUSTOMER SURVEY RESULTS Total number of surveys:785 Customers reported “on time” completion94% Rankings* Average Communication rating:4.32 Average Professionalism Rating:4.57 Average Satisfaction Rating:4.43 Scale: 1-Extremely Unsatisfied 3-Satisfied 5-Extremely Satisfied

11. Tomorrow’s Libraries. Today.

13. LIVE HORIZON TO SYMPHONY MIGRATIONS Detroit Public Library (Michigan)Grand Ledge Area District Library (Michigan)Irving Public Library (Texas)Indiana University (Indiana)Kirkendall Public Library (Iowa)Marrickville Council (Australia)Mercer County Public Library (New Jersey)

14. Tomorrow’s Libraries. Today. LIVE HORIZON TO SYMPHONY MIGRATIONS Montana State Library (Montana)Montana State Law Library (Montana)Moore Theological College (Australia)Nioga Library SystemNew York Chiropractic College (New York)Okaloosa County Public Library System (Florida)Portage District Library (Michigan)Salt Lake City Schools (Utah)Sparta Public Library (New Jersey)TAFE NSW Library Services (Australia)Utah Valley UniversityUS Army War College Library (New York)York Hospital (Pennsylvania)

15. Tomorrow’s Libraries. Today. SIRSIDYNIX SYMPHONY STRENGTHS Proven Symphony ILS platform, with more than 2,700 server installations worldwide Modern n-tier architecture

16. Tomorrow’s Libraries. Today. SYMPHONY N-TIER ARCHITECTURE Staff Clients, User Experience Interfaces, Reporting Tools Products: WorkFlows, StaffWeb, e-Library, Enterprise, Hyperion, iPhone App, Director’s Station, Web Reporter Platforms/standards: Windows, Mac, Linux, IE, FireFox, Safari, Mobile browsers, Flash, HTML, XML, SOAP, REST Presentation Tier For presenting content or running applications via web or desktop software Symphony Modules and 3rd Party Interfaces Products: Circulation, Cataloging, Acquisitions, Serials, OutReach, Reserves, Hyperion, Self Check, ILL, Print Mgmt Standards: NCIP, SIP2, X12, OAI, XML Application Tier Serves up applications from server for presentation Symphony Server Policies, Rules, Access Control Business Tier Business objects and rules; data manipulation and transformation into information Symphony Interface to RDBMS ODBC, SQL, API, Web Services Data Access Tier Interfaces with database and handles all I/O Relational Database Management Systems (RDBMS) Products: Oracle, Microsoft SQL Server, C-ISAM Standards: MARC21, Unimarc, Dublin Core, CommInfo, Unicode, Cosati/Cendi Data Tier Data storage Server OS Platforms MS Windows Server (32- & 64-bit), Unix (Solaris, AIX, HP-UX), and Linux (Red Hat & SUSE) Operating System Tier Industry-standard server environments Server Hardware Platforms RISC and x86-64 Hardware Tier Industry-standard microprocessor-based platforms http://www.webopedia.com/quick_ref/app.arch.asp

17. Tomorrow’s Libraries. Today. SIRSIDYNIX SYMPHONY STRENGTHS Proven Symphony ILS platform, with more than 2,700 server installations worldwide Modern n-tier architecture Flexible RDBMS options: Oracle or MS-SQL Mature, rich functionality Fully customizable and adaptable via API/Web Services Standards-based (MARC21, XML, Unicode, SIP2, NCIP, etc) Powerful, feature-rich Java client (self-updating); optional Web Client for streamlined, basic functionality PDA-based circulation & inventory; online/offline modes

18. Tomorrow’s Libraries. Today. SIRSIDYNIX SYMPHONY STRENGTHS LDAP/Active Directory support for single sign-on Granular Display & Maintenance policies for consortia support Built-in full-text, keyword searching of entire db Web 2.0, faceted, pattern-recognition searching Built-in Reporting/Utilities with scheduling, distribution, and output options Director’s Station/Web Reporter reporting options Software as a Service hosting: no hardware to maintain or upgrade Server OS: Unix, Windows, and Linux from multiple manufacturers

19. Tomorrow’s Libraries. Today. JAVA STAFF CLIENT Win 2000, XP, Vista Mac OSX Self Updating Intuitive Configurable Login-based preference settings

20. Tomorrow’s Libraries. Today. STAFFWEB Flash Application Runs on browser Circulation, Cataloging, and Reports Modules Streamlined Easy Short learning curve

21. Tomorrow’s Libraries. Today. E-LIBRARY CSS stylesheets – easy to change look Multiple gateways –local branding for each library Graphic searching Bestsellers, Recommended Reading Reading Programs Enrichment Content, including Enhanced content Tell Me When

22. Tomorrow’s Libraries. Today. ENTERPRISE Integrated with e-library using common CSS Sophisticated natural language searching with facets Auto-complete with blacklists Did you Mean? RSS Reader reviews Library Favorites

23. Tomorrow’s Libraries. Today. BOOKMYNE IPHONE APP Free to customers with Symphony 3.3 and up Free download to patrons from iPhone App Store Library info, including maps & directions Search & place holds (incl. Books by Mail) My account, including fines and renewals

24. Tomorrow’s Libraries. Today. SCHOOL ROOMS Audience-targeted content Integrated with e-library using common CSS Sophisticated natural language searching with facets Auto-complete with blacklists Did you Mean? RSS Reader reviews Library Favorites

25. Tomorrow’s Libraries. Today. POCKETCIRC Windows Mobile Circulation Inventory Software only or bundled with hardware HW includes WiFi, bluetooth, and laser scanner

26. Tomorrow’s Libraries. Today. REPORTING SOLUTIONS Web Reporter web-based reporting Director’s Station OLAP Statistical Server

27. Tomorrow’s Libraries. Today. GLOBAL PLATFORM Full Unicode support e-Library Enterprise WorkFlows Java

28. Tomorrow’s Libraries. Today. SYMPHONY: STANDARDS-BASED Open, evolutionary solutions that adhere to leading industry standards – N-tier architecture – Windows / Mac OSX clients – PDA Platforms (WindowsCE) – UNIX / Linux / Windows servers – Oracle or MS-SQL RDBMS – Java – OpenURL – XML – Z39.50/Bath Profile – X12 – SIP2 / NCIP – ISO ILL – MARC21 & Unicode – SIF

29. Tomorrow’s Libraries. Today. Highlights for Consortia

30. Tomorrow’s Libraries. Today. LOCAL BRANDING

31. Tomorrow’s Libraries. Today. FLEXIBLE SEARCH SCOPING

32. Tomorrow’s Libraries. Today. FLEXIBLE AUTHENTICATION WITH MULTIPLE RESOURCES LDAP, SIP2, and NCIP authentication

33. Tomorrow’s Libraries. Today. LIBRARY- AND/OR USER-SPECIFIC PROFILES Profiles control theme, branding, languages, and content

34. Tomorrow’s Libraries. Today. SORTABLE HOLDINGS DISPLAY Sort by clicking column heading. Defaults for each profile

35. Tomorrow’s Libraries. Today. LIBRARY-SPECIFIC RECORD OWNERSHIP POLICIES

36. Tomorrow’s Libraries. Today. UNLIMITED AND CUSTOMIZED POLICY LISTS FOR EACH LIBRARY

37. Tomorrow’s Libraries. Today. HIERARCHICAL CIRCULATION/HOLDS MATRIX WITH UNLIMITED HOLD FILL ORDER LEVELS

38. Tomorrow’s Libraries. Today. MARC21, UNIMARC, DUBLIN & OTHER METADATA FORMATS IN SAME DATABASE

39. Tomorrow’s Libraries. Today. SIMPLE & SECURE ACCESS RIGHTS MANAGEMENT

40. Tomorrow’s Libraries. Today. ACCESS RIGHTS INCLUDE DISTRIBUTED REPORTING

41. Tomorrow’s Libraries. Today. FLEXIBLE TRANSACTION REPORTING PER LIBRARY OR GROUP

42. Tomorrow’s Libraries. Today. COMPREHENSIVE SELF-SERVICE OPTIONS

43. Tomorrow’s Libraries. Today. INCLUSIVE USER COMMUNITY WITH INTERACTIVE WEB FORUMS & LISTSERVS