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GROW YOUR OWN! Jennie Sutton, Enabling Success Ltd Health and Social Care Trainer, Speaker, Coach and Author.

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Presentation on theme: "GROW YOUR OWN! Jennie Sutton, Enabling Success Ltd Health and Social Care Trainer, Speaker, Coach and Author."— Presentation transcript:

1 GROW YOUR OWN! Jennie Sutton, Enabling Success Ltd Health and Social Care Trainer, Speaker, Coach and Author

2 GROW YOUR OWN! Germinate – Get off on the right footing Relate – Get the best out of people through communication Opportunity – Get staff to grow and develop Workplace – Get staff to stay

3 Germinate – Get off on the right footing! What do you do to get this right? It’s about creating positive emotion from the off! Advert Interview questions reflect values Feedback Acceptance References DBS, checks Contract, handbook Induction Vision, mission, objectives Buddy Layout – what’s what Policies, Procedures Supervision – weekly for first month Probation Appraisal

4 Give yourself a score! PoorFairGoodVery GoodExcellent What do you need to do to improve your score? Add your ACTIONS to your plant instructions and expectations tag to ensure your staff thrive and grow in the best conditions!

5 Relate – Get the best out of people through communication! What do you do to get this right? It’s about creating meaningful social skills! Code of conduct and professional behaviour Conflict resolution Timely feedback Praise in public – critique in private Knowing what’s important to staff beyond work Your own self awareness, motivation, empathy skills, integrity Commitment of team to foster relationships

6 Give yourself a score! PoorFairGoodVery GoodExcellent What do you need to do to improve your score? Add your ACTIONS to your plant instructions and expectations tag to ensure your staff thrive and grow in the best conditions!

7 Opportunity – Get staff to grow and develop! What do you do to get this right? It’s about creating resourcefulness to go beyond the necessary! Understand and committed to CQC requirements Goals for the month, year Organisational objectives Write own job description Measure through supervision (ideally 4-6 weekly) Grants, CSAC, Social Enterprise model Service user / family feedback Action plans for individual, groups, sectors Presentations, team meetings, chairing, workplace reviews Bring talents and skills from outside into the workplace Access training, coaching, peer mentorship, in-house, eLearning Learn from mistakes, near misses across the organisation Newsletter or monthly tips of the week on Salary slips

8 Give yourself a score! PoorFairGoodVery GoodExcellent What do you need to do to improve your score? Add your ACTIONS to your plant instructions and expectations tag to ensure your staff thrive and grow in the best conditions!

9 Workplace – Get staff to stay What do you need to get this right? It’s about creating a workplace that appreciates and is open! Manage by wondering around Role model the workplace values Set and deliver consistent standards of behaviour Review, Review, Review Attitude of gratitude for all Meaning and meaningful contribution to society Give a sense of meaning, purpose and wellness

10 Give yourself a score! PoorFairGoodVery GoodExcellent What do you need to do to improve your score? Add your ACTIONS to your plant instructions and expectations tag to ensure your staff thrive and grow in the best conditions!

11 Putting the CARE into your STAFF TOO! Helping you on the next step… Join Enabling Success Academy –FREE e-books Supervision and Emotional Resilience Let’s get connected… LinkedIn – Jennie Sutton Facebook – jenniesutton/106


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