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Annual Meeting December 7, 2010.  Agenda ◦ Call to Order ◦ Determination of Quorum ◦ Approval of last year’s meeting minutes ◦ Introductions ◦ Candidate.

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Presentation on theme: "Annual Meeting December 7, 2010.  Agenda ◦ Call to Order ◦ Determination of Quorum ◦ Approval of last year’s meeting minutes ◦ Introductions ◦ Candidate."— Presentation transcript:

1 Annual Meeting December 7, 2010

2  Agenda ◦ Call to Order ◦ Determination of Quorum ◦ Approval of last year’s meeting minutes ◦ Introductions ◦ Candidate Introduction ◦ Voting ◦ President’s Remarks ◦ Committee Reports  Finance  Security  Grounds  ACC ◦ Election Results ◦ Open Forum ◦ Adjourn December 7, 2010

3  Introductions ◦ Dennis Loewe, President ◦ Jerry Lee, Vice President ◦ Dave Shaw, Secretary ◦ Bob Finch, Treasurer ◦ Russell Tanner, Director & Developer Rep. December 7, 2010

4  Introduction of Candidates ◦ Bob Finch ◦ Peter Melnyk ◦ Open the Floor for Nominations ◦ Call for the vote December 7, 2010

5  President’s Report – Dennis Loewe  2010 Year in Review Completed new initiatives Website Video cameras Integrated security system Grounds Maintenance Expanded main gate house Cleaned 1/3 of our drains Strong financial performance Snow removal contract is in place December 7, 2010

6  Thanks To … ◦ HOA Staff  Holly Miller ◦ Grounds committee  Chris Sadoian - Chairman  Raciel Day  Kathy Hardman  Christine Wells ◦ Finance committee  John Walsh- Chairman  Keith Galpin  John Watt  John Morrison  Bob Finch  Jerry Lee  Dennis Loewe ◦ Gig Harbor Government & Community Relations  Doug Allan – Chairman  Russell Tanner  Dennis Loewe December 7, 2010

7  Security Committee ◦ Don Kennedy - Chairman ◦ Paul Rubin ◦ Jim Rieck ◦ Bruce Meyer ◦ Dennis Loewe ◦ Don Matheson ◦ Harry Bedrosian ◦ Bob Finch ◦ Dave Shaw  And others ◦ Scott Young December 7, 2010

8  Financial Report – Bob Finch  2010 ASSOCIATION INCOME Projected Budget Close  711 members 819, ,000  Other income 20,221 21,000  Bad debt contingency -9, ,000  Reserves funds contribution-213, ,300  Total funds for operations 615, ,700 December 7, 2010

9  2010 OPERATING EXPENSES Projected BUDGET Close  Security233,059228,000  Grounds163,868177,000  Management 85,450 60,000  Streets & Buildings 22,100 18,000  Gates 13,000 19,000  R V Lot 1,200 7,000  Stables 4,000 2,500  Totals614,517605,500  Potential added funds for reserves 9,000 December 7, 2010

10  Approved 2010 RESERVE EXPENDITURES  Expenditures  Streets repairs18,313  Vacuum 1/3 of street drains10,864  Replace furnace & A/C 7,937  Rebuild main guard house35,412  Security Recording Cameras65,861  Rebuild Nuthatch Park Children’s area 8,081  Totalfunds spent 146,468  Projected funds balance at close 925,000 December 7, 2010

11  The Good News  NO FEE INCREASE in 2011  Were getting … MORE BANG FOR OUR BUCKS December 7, 2010

12  Security Update – Jerry Lee/Don Kennedy ◦ Seven fulltime officers ◦ Duties preformed include:  Home vacation checks  Stop sign enforcement and studies  Speed enforcement and studies with radar  Security at the school bus stops when children are waiting for the bus and when they return home  General patrol of the community  Jump start service for disabled vehicles  Alarm response to residents’ homes  Response to calls for medical assistance  Regular checks on the status of the elderly in Canterwood  Maintain security at the Main gate  Conduct inspections of Canterwood for HOA violations by contractors  Placement of flyers in the mail receptacles at all of the mail boxes  Direct traffic when necessary  Providing rides for residents to and from the Main gate December 7, 2010

13  Continued:  Frequent inspections of the RV lot  Frequent inspections of the Country club including the tennis courts and swimming area  Responding to all calls for service from the residents  Taking crime reports and conducting further investigations to assist local LE  Inspections of the HOA office as well as the stables and golf course maintenance building  Sanding of the roads when necessary  Securing packages for residents who are on vacation  Delivering packages and reports to the HOA Board  Inspecting predetermined locations throughout Canterwood on a regular basis  Maintaining a geographical map of where incidents occur in Canterwood enabling them to concentrate their patrol efforts where needed December 7, 2010

14  Comparison of All Incidents December 7, 2010

15  Vandalism December 7, 2010

16  Burglary December 7, 2010

17  Grand Theft December 7, 2010

18  Property Theft December 7, 2010

19  Auto Theft December 7, 2010

20  Mail Theft December 7, 2010

21  Petty Theft December 7, 2010

22 Benefits : ◦ Improve Security  Produce credentials for visitors  Screen and Validate visitors and contractors  Process vehicles with multiple passengers  Accelerate the speed of processing visitors ◦ Improve Communications  Pre-Registration of Visitors  Notifications of Arrivals ◦ Advanced Reporting  Logging and Tracking of all transactions  Quick look up of visitor details CapSure, Inc. Visitor Management System – Jerry Lee December 7, 2010

23 ◦ Flexible User Access  WEB Access for all users  Voice Mail Integration ◦ Easy to Use Officer Interface  Touch Screen Interface  Driver’s License Scanner ◦ Enhanced Security  Watch List  Pass and/or Badge Printing ◦ Integrated Access Control  Single database to manage visitor and authorized user access  Real time activity monitoring ◦ Real Time Reporting  Administrators  Officers Visitor Management Features December 7, 2010

24  Officer at the Gate ◦ Visitor Processing  Officer WEB ◦ Security Incidents ◦ Searches & Reports  Resident ◦ Pre-Register Visitors ◦ Update Own Profile  Administration ◦ Manage All Aspects of the Program from the Web  Organization or Vendor ◦ Manage Clubhouse Employees ◦ Builders, Contractors December 7, 2010

25  DL Scanner makes it easy to gather information from visitors and contractors  Optical Character Recognition captures name, address, DL #, expiration date, and even picture  Far superior to Mag stripe reading, as OCR reads all 50 states and (optional) passports and other IDs  Transaction logging stores all of this information for historical needs

26  Passes printed on high speed thermal transfer printer ◦ Will not fade!  Prints in 4-5 seconds  Passes Include: ◦ Directions ◦ Visitor Name ◦ Host name ◦ Expiration date ◦ Optional bar code for egress tracking Actual size 4” X 10” Up to 5 X faster than laser and inkjet!

27  Video Camera Surveillance – The need - ◦ Gate runners and crashers ◦ Vandalism ◦ Sporadic theft ◦ Home invasion ◦ Deter potential of increased crime as area population increases A secure community is vital to our family safety and to maintain our property values December 7, 2010

28  Leverages technology to augment our security staff’s surveillance of community ◦ Frees up staff for other less repetitive tasks  Captures sporadic incidents in a way that augments traditional emergency response and intelligence gathering  Potential full interoperability with local and area law enforcement assets  Leads to a safer and more secure community – Invisible Fence  Reduces cost of increased personnel to monitor and protect the community  Full audit trail – better risk management December 7, 2010

29  Notification of real time alarms  Capturing odd events at odd times  Behavioural triggers – minimise checking data  Many systems and functions integrated into one ◦ “Swiss army knife” approach ◦ Save power weight and space ◦ Train for one system to deliver many functions  Resource & equipment sharing – true interoperability  Extensive forensics and audit trail - risk management  True cost of ownership – minimal on going costs  Flexibility for the future – expandable - reusable December 7, 2010

30  Main Gate 3 Cameras + Server  Peacock Gate2 Cameras  RV Lot1 or 2 Cameras  Baker Gate2 Cameras  Resident Gate2 Cameras Total Cost = $ 65,861 December 7, 2010

31 Garden & Grounds Committee – Chris Sadoian  2010 Projects  HOA office….. Re-landscaped front bedding area, added bench and address sign.  Painted front door and installed awning. Added two new planters at front door entrance.  Walking path and steps constructed behind office building for better access to tennis courts and playground area. New landscaping included in design.  Children’s playground drainage improvements and new playground bark installed. December 7, 2010

32  Drainage improvements were made to the grassy area leading to the Nuthatch putting green.  The island at Nuthatch and Canterwood Dr. was enhanced by removing over grown plant material. Trees limbed, up-lighting and boulders added.  The corner at Baker Way and Old Stump was newly landscaped with trees, shrubs and rockery.  Split rail fencing was added along 53 rd. and Foxglove.  The round-a-bout on 47 th. St. was re-landscaped adding new plant material and trees.  New landscaping was added to the beds at the newly remodeled main gate guard house. December 7, 2010

33 New Image and Access

34  Old Website poor image of community  Difficult to access and navigate  Could not upgrade with revised data December 7, 2010

35 Home Page December 7, 2010

36 Sample Banner Ad December 7, 2010

37 Domestic Animal Rules December 7, 2010

38 News Letters December 7, 2010

39 Canterwood Services December 7, 2010

40 Architectural Control Committee – George Milliken  Due to the economy and the downturn in new construction and re- modeling we have been asked mainly to assist with landscaping issues and some boundary and neighbor disputes.  We have added two new members to our active committee: ◦ Mort Altman ◦ John Morrison, known to many of you as our original developer.  We continue to remind residents with issues for the ACC, to PUT YOUR REQUESTS IN WRITING to Holly our resident manager. Phone messages can be used to alert the office to up-coming needs, but ALL must be followed up with formal, written requests.  In early November Holly and Board member Mort Altman made a 2 day drive- by inspection of all Canterwood properties to determine any needs for improvement/corrections of landscaping problems. December 7, 2010

41  Results of the Vote December 7, 2010

42  Emphasis for 2011 ◦ Assess roads and paving needs ◦ Review Reserve Funding ◦ Continue to monitor & control costs December 7, 2010

43  New Business ◦ Open Discussion  Call for Adjournment December 7, 2010


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