Presentation on theme: "The Global Virtual Classroom 5 Keys to Success. Learning Objectives 1. Examine the virtual classroom from the global participant perspective 2. Develop."— Presentation transcript:
The Global Virtual Classroom 5 Keys to Success
Learning Objectives 1. Examine the virtual classroom from the global participant perspective 2. Develop strategies to adjust content, images and exercises for a global audience in a virtual classroom 3. Use best practices to avoid common mistakes when delivering training in a virtual classroom to global audiences
Web Conference Participant view ProducerSubject Matter Expert Audio
Infoline: Nov 2011 T&D Magazine: Feb 2011
Your Experience with Virtual Classrooms years 4 – 6 years 7 + years
Small Group Discussion How do you adjust your content/exercises (slides, workbooks, other materials) for a global virtual audience? What Dos and Don’ts can you share?
2. Facilitation Clear and precise Pace Language/cultural awareness International English
“Maria, play devil’s advocate and respond that statement.” “Close, but no cigar.” “Don’t have a cow.” “She kept her nose to the grindstone.”
3. Learning & Communication Styles We learn and communicate in different ways Perceptions of role of student/teacher
Cross Cultural Communication When Cultures Collide by Richard Lewis
Learning Styles David Kolb: Experiential Learning Match diversity with diversity
Cultural Dimensions Geert Hofstede
4. Preparation (Rehearsal) Facilitation team Mock audience
Rehearsal Tips Rehearse in the location of the formal launch Include someone from the target country in your mock audience Practice the first three minutes until they are flawless Rehearse exercises Develop back-up plans
Small Group Exercise What helped you cross language and cultural barriers as a facilitator?
Do all countries observe daylight saving time? Of the countries that observe daylight saving time, do they do it at the same time?
Is the work week Monday – Friday for all countries?
5. Logistics Time Zones International Holidays Workweek Audio Considerations
Planning: Logistics Time Zones International Holidays s.htm s.htm Work Week week
Resources Books Virtual Classroom Basics – Cindy Huggett Great Webinars – Cynthia Clay Synchronous Trainer’s Survival Guide – Jennifer Hofmann Blog @colinsteed
The Global Virtual Classroom 5 Keys to Success Darlene Christopher LEARNING OFFICER, WORLD #astd2012