Presentation on theme: "CODE LAVENDER North Carolina Chaplain’s Association October 2, 2014"— Presentation transcript:
1 CODE LAVENDER North Carolina Chaplain’s Association October 2, 2014 Bob Hamilton - Director Spiritual Care and WholenessCone Health - GreensboroNorth Carolina Chaplain’s AssociationOctober 2, 2014
2 Origins of Code Lavender Code Lavender started by Earl Bakken, CEO at North Hawaii Community Hospital in Waimea in 2008.His Commitments included:A Robust Integrative Medicine approachWholistic Care across the continuumCode Lavender was one aspectInitial Focus was for Patients primarilyLater focused on Staff
3 Code lavender OriginsWe all know our healthcare codes—Code Blue requires the most urgency in the restoration of a patient’s clinical condition. The Code Lavender™ system is an integrative healing equivalent of a Code BlueCode Lavender™ services consist of a rapid response team of specialists, who are called upon when an individual—patient or her family or an employee—has reached her/his emotional limitExperia is a consulting group connected with the Cleveland Clinic
4 Cleveland Clinic Code Lavender Code Lavender adopted at Cleveland ClinicDr. Brenda Duffy a colleague of Earl Brakken brought the concept to the Cleveland Clinic.She asks providers to center themselves on healthcare’s most fundamental mission: “Don’t lose the connection to the reason you entered health care in the first place. This is sacred work. We are here to heal.Caring for Ourselves when the stress is too high or life delivers a devastating blow is being congruent with a being a healing community.
5 Code Lavender does Not – From Interview in the Huffington Post of Amy Greene, the Cleveland Clinic Director of Spiritual CareDoes not prevent BurnoutDoes not assure employee retentionDoes not prevent PTSDIt is -A curcuit breaker on stressful days ... it allows any caregiver to trigger its holistic pressure relief valve for a particular staff.
6 Code Lavender Breakthroughs It sends three signals to the entire staff, loud and clear.1) This work is stressful This acknowledgement alone makes an incredible difference for anyone in the Cleveland Clinic system to whom it is available. For the first time there is institutional admission that this is stressful work, that you can get overloaded and that it can impact the quality of care you provide.
7 2) You have needs that are important to us The message is you matter to us and when you need it, you can have a break to regroup. Rather than the typical "never show weakness" programming we all absorbed in our medical education.
8 3) We can Systemize Support in cases of Bad Outcomes What we do at the time of a tragic or traumatic for staff will make a differenceSystem /InstitutionalRecognitionSupportOpportunity for community
9 Code LavenderIs a supportive response to a unit, department, or work group which experienced a particularly stressful event or series of events impacting them and their ability to cope.At Cone Health this intervention is specifically aimed at Caring for the Caregivers (staff).
10 PROGRAM OVERVIEWCoordinated, integrated therapies and support delivered via a multidisciplinary teamRapid response to employees’ needs when an event has impacted a department/staff.Support by:Hospital leadershipDepartmental LeadershipChaplainsSupportive Interventions
11 Emergency Department Please use main entrance!!!!
12 Examples of Events Unexpected death of a coworker New nurse diedOR PA sudden deathA series of difficult situations or death on the unit over timeChildren shot by parentDeath of mother during a C-Section.Death of young mother after 5 months in hospitalMultiple deaths on unit in one dayCo-worker in serious accident
13 A Code Lavender What Happens Code lavender is initiated via call to Administrative Coordinator or other leadership staff member.Spiritual Care Services is notified and will manage the logistics
14 Code lavender initiation A Team member brings Code Lavender cart which holds support informationinspirational quotes, water, resources for support for personal use or resources available to them.Guided meditations, Tea for the Soul, EAP, Aromatherapy, Chaplain support, quiet music, information on grief, coping with stresses etc.Massage on site or gift certificates for a sessionProtocol Handout
15 Code lavender initiation Nutritional Services are notified and bring snacks (chocolate, chips, drinks – Comfort Foods!!! )Leadership presence and supportRounding Continues for hoursOverhead announcement that a Code Lavender has been initiated at…..Goal to foster a sense of community
16 Planning Implementation Gain Leadership buy in – support connection to caring for staffGather a strong interdisciplinary planning groupPolicy, Protocol, Roll out, Follow up/eval.Consider the logistical issues for implementingDevelop a protocol and educate, educate, educate staff and leadership.Have leadership attuned to what is happening with staff and who will recommend calling a Code Lavender
17 Challenges Attention to when a Code Lavender could be called Expanding Support Resources appropriate for contextCreating a Sacred SpaceAwareness
18 BenefitsRestores and reinvigorates employees’ physical and emotional capacity for caringSupport to enable employee to continue their valuable workAligns with our Health System values, principles, and practices
19 EvaluationCode Lavender time frame hours (variable depending on event)98% of staff said services met or exceeded their expectations96% of staff said they would recommend to peersUse a follow up evaluation form to track.