Presentation on theme: " A tour guide is an individual who, either as an employee of affiliate of a duly licensed travel and tour agency, guides tourist both foreign and domestic,"— Presentation transcript:
A tour guide is an individual who, either as an employee of affiliate of a duly licensed travel and tour agency, guides tourist both foreign and domestic, for a fee, commission, or any other form of lawful remuneration on local sightseeing excursions. Tour Guides accompany visitors on local tours and services and guide them within a specific country, region, area, city, or site. They provide special information on matters relating to such things as history, archaeology, monuments and works of art, environment, culture, natural and man- made attractions, places of interest and any general matter of interest to the visitor.
A tour guide is differentiated from a tour escort, by the phrase” local sightseeing excursions”. A tour escort accompanies tourist from the point of origin to the destination and back to the point of origin and acts as the manager of the tour activities. A Tour guide acts as a host and operates only within a destination.
Guiding is one of the oldest professions of the world. There are plenty of specific references to guides in the annals of history from the Roman Empire to the Middle Ages, throughout the Renaissance and into the modern age. THE ANCIENT EMPIRE The era of the great empires from 3000 B.C to 500 A.D. generated the travel. The ancient Persians, Assyrians and Egyptians traveled in an organized manner. During the era of Greek Empire Tourism flourished and the number of guides increased. The Greek language of guide is called “periegetai” or leaders around or “exegetai” or explainer. Another term given to them was “proxemos” whose function was to help fellow citizens in traveling abroad.
THE MIDDLE AGES The period between the fall of Rome and the Renaissance and also known as the Dark ages. The most prevalent type of journey at this time was the religious pilgramage, a holiday promarily for the upper and the middle classes to such places as Canterbury, Wenchester and Walsingham. Encounters with the robbers along the way were very common, so those made pilgrimages were very much afraid to travel alone. References to guides during this period emphasize their roles as pathfinders, protectors, safety escorts and even bridges to ensure safe passage. According to Casson, a historian, a guide was paid a large fee because he not only led the way but also generated safe-conduct to travelers.
THE RENNAISSANCE AND THE GRAND TOUR The image of tour guides was very much improved during the Renaissance. This period that young men of the upper classes traveled from Britain on the Grand Tour, a prescribed route from England through France, Germany, Austria, Switzerland to Italy which was the final destination. The Grand Tourist was expected to return from his travel with a broadened mind, a good command of foreign languages, self-reliance, a highly developed taste and graceful manner.
Since these journeys were taken for educational and cultural reasons, the individuals or groups were usually assigned to a personal tutor, who was called a bear leader, antiquarii or cicerone, who would remain with the traveler and his entourage throughout the journey. Many of the tutors and guide of the era of the Grand Tour are distinguished clergy, students, teachers, writers and historians. Many references were made during the Renaissance to British and European royalty and rich individuals hiring guides. According to Francis Bacon, a British writer remarked on the need for a personal guide/courier when traveling specially one who was a linguist and who knows the right people to meet and the proper things to do.
During the seventeenth and eighteenth century, travelers to and within the New World were explorers rather than pleasure travelers. were very much aware in the nineteenth century that the The first travelers were ordinary often indigent explorers who traveled a lot to find a new way of life. The inhabitants of the New World ir continent did not have the holiday allure of the Old World. Few New World travelers or guides are known to have existed during this period.
Because of great distance and the limitations of time, money and transportation, pleasure travel to and from the New World was undertaken by a few privileged and curious Europeans. The three well-known European writers who visited the New World in this period are: Charles Dickens, Francis Trollope, and Alexis de Tocqueville traveled widely and wrote comprehensive accounts of their travels and mentioned some of their guides.
Thomas Cook travel agency giving the training to the guides during the twentieth century. England was one of the first countries to regulate and train guides. London Country Council and the Regent street Polytechnic open a training courses for guides in 1936 to 1939. European guides have been widely regarded as having the most advance training and the highest guiding standards in the world.
The only exception is Israel which has the world’s best trained, most highly respected and best paid guides. The development occurred after World War II when travelers visited Europe. The London Country Council reestablished its guide training program and Tourist Authority established in 1949 to 1951 an official status for “approved guides” which accredited guides with a badge and certificate.
Tour guides is thoroughly knowledgeable about the cities, regions and countries where they work. Tour guide help travellers to understand the culture of the region and the way of life of its inhabitants. They promote the cultural and natural heritage and at the same time impress on the visitors the significance of the place they are visiting. Tour guides can leads groups of tourists around a town, and takes them around to various tourist spots of importance and provides a commentary on the history and special features of the location. Tour guides provide entertaining, relevant and organized heritage information to tourists. The tour guide have the additional responsibility to keep all the tourist happy, comfortable and satisfied visiting various places.
Tour guide- refers to the tradition tour guide. Functioning within a standard or so called run- of- the- mill destination and a tradition environment that does not require any special skill, such as a city sightseeing activity, countryside tours, tours to popular tourist spots and night tours with tradition types of tourist or visitors. Local tour guide- refers to the individual who tasked to perform some of the tour guide role. Specialized Tour guide- is proficient in skills required to service the needs of the special interest of the visitors. Eco-Tour Guide- who perform the tour guide roles within ecological classified areas, where nature. Flora and fauna and the local communities or indigenous people are the main interest.
Honest and sincere- If you don’t know say so-guess work is easily detected. Encourage trust and confidence, must show genuine interest in people. Positive and Patriotic-Emphasize the positive aspects of the commentaries. Let the love of country and people show in your words and deeds. Encourage responsible and sensitive behavior from the clients-Respect local culture and sensitivities, behave with consideration of others.
Establish rapport with the clients- Use the skills learned to interest and entertain. Seek common ground and show genuine interest in people. Make choices- keep the general welfare in mind and follow majority rule. Remember you cannot please everybody.
Overseer-The guide is the representative of the tour operator in the field. Tour guide is responsible to the tour operator for any unplanned failure of other suppliers to deliver confirmed services. Coordinator- Tour guide act as the link between the various suppliers and coordinates the delivery of services from each. The supervision of luggage van handlers-is coordinated by the tour guide and assisted by the courier. Timekeeper- The tour guide makes sure that the services to provided in timely fashion and within the schedule time.
Interpreter- In certain instances, both the tour guide and tour escort act as interpreter in foreign languages for the clients Presenter- The tour guide, more than the tour escort is also a presenter for the clients as he/she provides relevant and interesting commentaries on sights seen and places visited. Giver of Care- Tour guide is also a care giver for the clients as he/she provides relief unpleasant situations at the most unholy hours.