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Team Characteristics and Practices: A Brief Primer.

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Presentation on theme: "Team Characteristics and Practices: A Brief Primer."— Presentation transcript:

1 Team Characteristics and Practices: A Brief Primer

2 Why Service Learning? To help you synthesize and understand the themes of the courseTo help you synthesize and understand the themes of the course To engage in active learningTo engage in active learning To help you learn problem solving skillsTo help you learn problem solving skills To make strides towards solving real problemsTo make strides towards solving real problems And…And…

3 Because lecture and exam format teaches you that: Passive acceptance is a more desirable response to ideas than active criticism.Passive acceptance is a more desirable response to ideas than active criticism. Discovering knowledge is beyond your power and is none of your business.Discovering knowledge is beyond your power and is none of your business. Recall is the highest form of intellectual achievement, and the collection of unrelated “facts” is the goal of education.Recall is the highest form of intellectual achievement, and the collection of unrelated “facts” is the goal of education. The voice of authority is to be trusted and valued more than independent judgment.The voice of authority is to be trusted and valued more than independent judgment. Your own ideas and those of your classmates are inconsequential.Your own ideas and those of your classmates are inconsequential. There is always a single, unambiguous Right Answer to a question.There is always a single, unambiguous Right Answer to a question.

4 What is expected from you? Enthusiasm for the project you chooseEnthusiasm for the project you choose To produce something that meets the needs of your sponsor, integrates the themes of the course, and teaches you to apply theory to practice, and test theoryTo produce something that meets the needs of your sponsor, integrates the themes of the course, and teaches you to apply theory to practice, and test theory

5 Self managed work team is a group that has responsibility to: Manage themselves (plan, organize control, staff, monitor)Manage themselves (plan, organize control, staff, monitor) Manage their interactions with others (Glen, sponsor, me, etc.)Manage their interactions with others (Glen, sponsor, me, etc.) Assign jobs to members (decides on who works on what, where and when)Assign jobs to members (decides on who works on what, where and when) Plan and schedule work (start up and completion, work pace, goal setting)Plan and schedule work (start up and completion, work pace, goal setting) Take action on problemsTake action on problems

6 Behavioral expectation Take responsibility for your work outcomesTake responsibility for your work outcomes Monitor your own performance, continuously seek feedbackMonitor your own performance, continuously seek feedback Manage your performance, and initiate corrective actionsManage your performance, and initiate corrective actions Actively seek guidance, help and resources from Glen, me, sponsorsActively seek guidance, help and resources from Glen, me, sponsors Take initiatives to help other people improve their performanceTake initiatives to help other people improve their performance

7 Characteristics of Successful Teams Clear goalsClear goals Appropriate leadershipAppropriate leadership Organizational supportOrganizational support Suitable tasksSuitable tasks Accountability and rewardsAccountability and rewards

8 Norm Issues for Team Meetings Decisions– how to make them? Consensus? Veto power?Decisions– how to make them? Consensus? Veto power? Attendance– what’s a legitimate reason for missing a meeting? How to encourage attendance?Attendance– what’s a legitimate reason for missing a meeting? How to encourage attendance? Assignments– what do you do when someone does not complete one, or does a poor job?Assignments– what do you do when someone does not complete one, or does a poor job? Participation– how can you encourage everyone to participateParticipation– how can you encourage everyone to participate

9 Meeting times– When? How often? How long?Meeting times– When? How often? How long? Agenda and minutes– Who’s responsible? What other roles need to be assigned?Agenda and minutes– Who’s responsible? What other roles need to be assigned? PromptnessPromptness Conversational courtesiesConversational courtesies EnforcementEnforcement

10 Task Behaviors Initiator/contributeInitiator/contribute Information giverInformation giver Information seekerInformation seeker Opinion giverOpinion giver Opinion seekerOpinion seeker CoordinatorCoordinator EnergizerEnergizer Evaluator/criticEvaluator/critic

11 Social Behaviors EncouragerEncourager HarmonizerHarmonizer CompromiserCompromiser ExpediterExpediter Standard setterStandard setter FollowerFollower Group process observerGroup process observer

12 Project Steps Contract (this week)Contract (this week) –Set up meeting with Glenn Statement of Problem, initial research (Oct 3)Statement of Problem, initial research (Oct 3) –Lit review –Identify data source –Write up brief history as it pertains to Vermont Determine focus (October 10)Determine focus (October 10) –One page overview of deliverable Methodology (draft work plan) October 10Methodology (draft work plan) October 10 List of interviewees (October 17)List of interviewees (October 17) Interview questions (October 24)Interview questions (October 24) Interviews and summaries (November 7)Interviews and summaries (November 7) PresentationPresentation Peer evaluationPeer evaluation

13 Project teams


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