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Share Your Knowledge Shirley Singletary & Colleen Keeton-Sims AIM-IRS Annual Business Meeting & Training Seminar (ABMTS), New Orleans, LA, 8/8/11- 8/13/11.

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Presentation on theme: "Share Your Knowledge Shirley Singletary & Colleen Keeton-Sims AIM-IRS Annual Business Meeting & Training Seminar (ABMTS), New Orleans, LA, 8/8/11- 8/13/11."— Presentation transcript:

1 Share Your Knowledge Shirley Singletary & Colleen Keeton-Sims AIM-IRS Annual Business Meeting & Training Seminar (ABMTS), New Orleans, LA, 8/8/11- 8/13/11 jaibeermalik.wordpress.com

2 What is a team?  First Definition: “A team is any group of people organized to work together interdependently and cooperatively to meet the needs of their customers by accomplishing a purpose and goals.” humanresources.about.com/od/teambuilding/f/teams_def.htm http://mizas.net/?attachment_id=20

3 What is a team?  Second Definition: “A team is a small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they are mutually accountable. (Katzenbach and Smith, 1993)” http://tlt.its.psu.edu/suggestions/teams/about/definition.html

4 “Tuckman’s Model of Team Development” http://www.practical-management-skills.com/what-is-teamwork.html  “http://www.practical-management-skills.com/what-is-teamwork.html Storming Performing http://www.beechwoodschool.org/school/news_and_events.html Forming http://www.jot.fm/issues/issue_2007_05/column4/ NormingPerforming

5 Three types of teams  “Functional or departmental teams: Groups of people from the same work area or department…” (Heathfield, n.d.).  “Cross-functional teams: Groups of people who are pulled together from across departments or job functions…” (Heathfield, n.d.).  “Self-managing teams: Groups of people who gradually assume responsibility for self-direction…” (Heathfield, n.d.). flickr.com

6 Internal Revenue Service (IRS) Teams  Taxpayer Compliance Teams Exempt Organizations Team Examination Program (TEP) (Functional)  IRM 4.75.29 Employee Plans Team Audit (Functional)  EPTA Program  Business Unit-Exams Compliance/Coordination Teams (Cross functional)  APA Teams Criminal Investigations (CI) Teams (Cross functional & self managing)  Partner/collaborate internally and with other federal agencies (e.g. FBI)  CI Fraud Detection Centers (FDC) with TAS: Questionable Refund Detection Team (QRDT)  Partner with State & City (e.g. local police) to catch tax evaders (McCarty, May 18, 2011) Volunteer Income Tax Assistance (VITA) (Cross functional & self managing)  AIM-IRS Specialty Team to assist low income taxpayers (Miller, Jan. 29, 2010)  AIM-IRS sends a collaborative team to help at various VITA sites

7 Internal Revenue Service (IRS) Teams (Continued)  Top Management Team Executives of IRS  Workplace Improvement Teams Engagement Team Quality Team  Affinity Organization AIM-IRS Community Services Committee  Dream Team (Atlanta Chapter) comprised of AIM, MOS & ASPIRE  Safety & Environmental Teams IRS Environmental Team Safety Teams  Business Unit: Modernization Information Technology Services (MITS) IRS Computer Security Information Response (CSIRC) Team MITS partners with Physical Security & Emergency Preparedness (PSEP) use Lean Six Sigma  Business Unit-Agency Wide Shared Services (AWSS) Real Estate & Facilities Management (REFM) partner with PSEP  Use Lean Six Sigma & Subject Matter Experts (SMEs) specialty or partner teams

8 Effective teams are productive  Effective Teams master teamwork by doing the following: Performing high Enhancing productivity Making an impact Meeting goals  Timely Getting results  Within budget  By or before deadline http://www.123rf.com/photo_8686153_enhancing-productivity-in-the-business-office-art.html

9 What is Teamwork?  Teamwork consists of tasks assigned to a team and the teammates collaborative efforts on a project or toward common goals. http://www.mgcpuzzles.com/mgcpuzzles/corporate_ideas/index.htm

10 Teamwork share your knowledge  Teamwork works best With common goal (s) Willingness to collaborate  Sharing knowledge Appropriately  Helps others & you Inappropriately  Causes confusion http://www.mgcpuzzles.com/mgcpuzzles/corporate_ideas/index.htm rubisara.wordpress.com Share ideas: http://money.cnn.com/popups/2006/biz2/crowdcasting/index.html

11 Teamwork Pro & Exercises  Others on your side Win, win situation  Exercise 1  Exercise 2  Exercise 3

12 Teamwork Sharing Knowledge Recap  Team definition  Team development  Types of teams  Teamwork definition  Teamwork is best when shared appropriately High Performance Team: When you share everyone wins http://www.the-happy- manager.com/characteristics-of- effective-teamwork.html

13 Questions?  Thank you for attending Teamwork: Share Your Knowledge. This ends our presentation are there any questions? jaibeermalik.wordpress.com

14 References  Team definition. Retrieved July 23, 2011 from http://humanresources.about.com/od/teambuilding/f/teams_def.htm.http://humanresources.about.com/od/teambuilding/f/teams_def.htm  Team definition. Retrieved July 23, 2011 from http://tlt.its.psu.edu/suggestions/teams/about/definition.html. http://tlt.its.psu.edu/suggestions/teams/about/definition.html  IRS.gov. (2011, May 5). EP team audit (EPTA) program. Retrieved July 23, 2011 from http://www.irs.gov/retirement/article/0,,id=129221,00.html. http://www.irs.gov/retirement/article/0,,id=129221,00.html  IRS.gov. (n.d.). “IRS Rounds Out Top Management Team.” Retrieved July, 23, 2011 from http://www.irs.gov/pub/irs- drop/ir99-103.pdf.  IRS Environmental. (2011, Jul. 5). The IRS environmental. Retrieved on July 23, 20011 from http://www.irsenviro.com/team.htm. http://www.irsenviro.com/team.htm  IRS.gov. (n.d.). Part 4. Examining process. Chapter 75. Exempt organizations examination procedures. Section 29. Exempt organizations examination program procedures (cont. 1). Internal Revenue Manual-4.75.29 Exempt organizations team examination program. Internal Revenue Manual. Retrieved July 23, 2011 from http://www.irs.gov/irm/part4/irm_04-075- 029-cont01.html.http://www.irs.gov/irm/part4/irm_04-075- 029-cont01.html  IRS.(2011, Mar. 18). McCarty, C. I-Team: Metro teams with IRS to target pimps. Retrieved July 23, 2011 from http://www.8newsnow.com/story/14265088/i-team.  IRS.gov. (2011, May 24). APA teams: Issue/industry coordination teams. March 2011. Retrieved July 23, 2011 from http://www.irs.gov/businesses/corporations/article/0,,id=211643,00.html. http://www.irs.gov/businesses/corporations/article/0,,id=211643,00.html  Miller, S. (2010, Jan. 29). IRS teams with nonprofits to prepare taxes. South Florida Business Journal. Retrieved July 23, 2011 from http:// www.bizjournals.com/southflorida/blog/giving_guide/2010/01/irs_teams_with_nonprofits_to_prepare_taxes.html. http:// www.bizjournals.com/southflorida/blog/giving_guide/2010/01/irs_teams_with_nonprofits_to_prepare_taxes.html  IRWeb. 13.1.10.9 Accounts in criminal investigations (CI). Internal Revenue Manual.Retrieved July 23, 2011 from http://serp.enterprise.irs.gov/databases/irm.dr/current/13.dr/13.1.dr/13.1.10.dr/13.1.10.9.htm.


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