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Share Your Knowledge Shirley Singletary & Colleen Keeton-Sims AIM-IRS Annual Business Meeting & Training Seminar (ABMTS), New Orleans, LA, 8/8/11- 8/13/11.

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Presentation on theme: "Share Your Knowledge Shirley Singletary & Colleen Keeton-Sims AIM-IRS Annual Business Meeting & Training Seminar (ABMTS), New Orleans, LA, 8/8/11- 8/13/11."— Presentation transcript:

1 Share Your Knowledge Shirley Singletary & Colleen Keeton-Sims AIM-IRS Annual Business Meeting & Training Seminar (ABMTS), New Orleans, LA, 8/8/11- 8/13/11 jaibeermalik.wordpress.com

2 What is a team?  First Definition: “A team is any group of people organized to work together interdependently and cooperatively to meet the needs of their customers by accomplishing a purpose and goals.” humanresources.about.com/od/teambuilding/f/teams_def.htm

3 What is a team?  Second Definition: “A team is a small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they are mutually accountable. (Katzenbach and Smith, 1993)”

4 “Tuckman’s Model of Team Development”  “http://www.practical-management-skills.com/what-is-teamwork.html Storming Performing Forming NormingPerforming

5 Three types of teams  “Functional or departmental teams: Groups of people from the same work area or department…” (Heathfield, n.d.).  “Cross-functional teams: Groups of people who are pulled together from across departments or job functions…” (Heathfield, n.d.).  “Self-managing teams: Groups of people who gradually assume responsibility for self-direction…” (Heathfield, n.d.). flickr.com

6 Internal Revenue Service (IRS) Teams  Taxpayer Compliance Teams Exempt Organizations Team Examination Program (TEP) (Functional)  IRM Employee Plans Team Audit (Functional)  EPTA Program  Business Unit-Exams Compliance/Coordination Teams (Cross functional)  APA Teams Criminal Investigations (CI) Teams (Cross functional & self managing)  Partner/collaborate internally and with other federal agencies (e.g. FBI)  CI Fraud Detection Centers (FDC) with TAS: Questionable Refund Detection Team (QRDT)  Partner with State & City (e.g. local police) to catch tax evaders (McCarty, May 18, 2011) Volunteer Income Tax Assistance (VITA) (Cross functional & self managing)  AIM-IRS Specialty Team to assist low income taxpayers (Miller, Jan. 29, 2010)  AIM-IRS sends a collaborative team to help at various VITA sites

7 Internal Revenue Service (IRS) Teams (Continued)  Top Management Team Executives of IRS  Workplace Improvement Teams Engagement Team Quality Team  Affinity Organization AIM-IRS Community Services Committee  Dream Team (Atlanta Chapter) comprised of AIM, MOS & ASPIRE  Safety & Environmental Teams IRS Environmental Team Safety Teams  Business Unit: Modernization Information Technology Services (MITS) IRS Computer Security Information Response (CSIRC) Team MITS partners with Physical Security & Emergency Preparedness (PSEP) use Lean Six Sigma  Business Unit-Agency Wide Shared Services (AWSS) Real Estate & Facilities Management (REFM) partner with PSEP  Use Lean Six Sigma & Subject Matter Experts (SMEs) specialty or partner teams

8 Effective teams are productive  Effective Teams master teamwork by doing the following: Performing high Enhancing productivity Making an impact Meeting goals  Timely Getting results  Within budget  By or before deadline

9 What is Teamwork?  Teamwork consists of tasks assigned to a team and the teammates collaborative efforts on a project or toward common goals.

10 Teamwork share your knowledge  Teamwork works best With common goal (s) Willingness to collaborate  Sharing knowledge Appropriately  Helps others & you Inappropriately  Causes confusion rubisara.wordpress.com Share ideas:

11 Teamwork Pro & Exercises  Others on your side Win, win situation  Exercise 1  Exercise 2  Exercise 3

12 Teamwork Sharing Knowledge Recap  Team definition  Team development  Types of teams  Teamwork definition  Teamwork is best when shared appropriately High Performance Team: When you share everyone wins manager.com/characteristics-of- effective-teamwork.html

13 Questions?  Thank you for attending Teamwork: Share Your Knowledge. This ends our presentation are there any questions? jaibeermalik.wordpress.com

14 References  Team definition. Retrieved July 23, 2011 from  Team definition. Retrieved July 23, 2011 from  IRS.gov. (2011, May 5). EP team audit (EPTA) program. Retrieved July 23, 2011 from  IRS.gov. (n.d.). “IRS Rounds Out Top Management Team.” Retrieved July, 23, 2011 from drop/ir pdf.  IRS Environmental. (2011, Jul. 5). The IRS environmental. Retrieved on July 23, from  IRS.gov. (n.d.). Part 4. Examining process. Chapter 75. Exempt organizations examination procedures. Section 29. Exempt organizations examination program procedures (cont. 1). Internal Revenue Manual Exempt organizations team examination program. Internal Revenue Manual. Retrieved July 23, 2011 from 029-cont01.html.http://www.irs.gov/irm/part4/irm_ cont01.html  IRS.(2011, Mar. 18). McCarty, C. I-Team: Metro teams with IRS to target pimps. Retrieved July 23, 2011 from  IRS.gov. (2011, May 24). APA teams: Issue/industry coordination teams. March Retrieved July 23, 2011 from  Miller, S. (2010, Jan. 29). IRS teams with nonprofits to prepare taxes. South Florida Business Journal. Retrieved July 23, 2011 from  IRWeb Accounts in criminal investigations (CI). Internal Revenue Manual.Retrieved July 23, 2011 from


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