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HQ Operations All Hands Jay Henn Executive Director, HQ Operations March 1, 2012.

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Presentation on theme: "HQ Operations All Hands Jay Henn Executive Director, HQ Operations March 1, 2012."— Presentation transcript:

1 HQ Operations All Hands Jay Henn Executive Director, HQ Operations March 1, 2012

2 Agenda Welcome—Jay Henn, Executive Director, HQ Operations Information Technology & Communications—Kelly Carter, HQ CIO, Director Facilities & Administrative Services—David Redman, Director Human Resources Management—Leah Hollander, Director Budget Management & Systems Support— Leigh Anne Giraldi, Director Questions Closing Remarks 2

3 Headquarters Operations Jay Henn Executive Director

4 Upcoming Events March 14St. Patrick’s Day March 28 – 30Book Fair April 26Coffee and Donuts May 16Trail Mix Social May 11Spring Golf Tournament 4

5 Information Technology & Communications Division Kelly Carter HQ CIO, Director

6 ACES contract awarded to Hewlett Packard Enterprise Services (HPES) – Assumed full contract responsibility on November 1 st Computer refresh and software updates are in progress Replacement strategy is oldest hardware first Actively working with HQ Offices to re-validate original seat selections that were made in October 2011 202 of 2279 complete, remaining scheduled at a rate of 150 computers per month Xerox Multi Function Device (MFD) replacement with ACES Konica/Minolta devices The pilot testing of 5 ACES devices is in progress The production HQ wide deployment will begin on March 5 th and be completed by March 24 th Deployment will include demos as well as formal classroom training for the advanced features and capabilities. Cellular and Smartphone (PDA) replacement will begin March 27th – Replacement strategy is to replace the oldest devices first – Customers will be provided the opportunity to select a new device that is in the same service class as their existing mobile seat. – Replacements are planned at a rate of 100 devices per month End User Services Update 6

7 Enterprise Service Desk Update NASA Shared Service Center (NSSC) manages a single help desk for all I3P IT support contracts that began November 1 st Headquarters users will continue to call the same number (358-HELP), Press 1 for computer services End Users can access the Self-help (Tier 0) website to report incidents/tickets and to order IT Services at As of November 14, 2011 HQ has generated over 7000 ESD Tickets. For more information about the services and products provided by the ESD refer to the ITCD website at 7

8 Upcoming Events ITCD is in the process of updating material to repeat ESD Familiarization Training. – Sessions will be rolled out during the month of March – Look for Lunch and Learns, Coffee Talk sessions and More – Multiple sessions of 1-1.5 hours for end users and ITPOCs – Hands-on demonstrations will be provided at each session Additional information will be provided as it becomes available 8

9 ITCD Points of Contact I3P Center Integration Lead – Elaine Bowman: End User Services Subject Matter Expert (SME) – Joe Lanasa: Enterprise Service Desk SME – Tuesday Dodson: Communications SME – Mary Shouse: Please visit our website for more information: 9

10 HQ Facilities & Administrative Services Division David Redman Director

11 Building Update Construction Drawings for 9 th floor permitted by D.C. Construction Drawings for 8 th and 6 th floor submitted to D.C. permit office Drawing schedule for 7 th and 4 th floors Program requirements to Piedmont- March 5, 2012 Final Space Plans- April 2, 2012 Design Intent Drawings submitted to NASA for review April 30, 2012 Construction Drawings submitted to NASA fro review June 19, 2012 Biweekly meetings with Piedmont, their contractor team, GSA, and NASA HQ continue Review schedule and deliverables Ensure code compliance Web Site: 11

12 Schedule Open house of FASD Space-May 11, 2011 Renovate external Swing Space-Jul 2011 Move to Swing Space-Oct 2011 - March 9 2012 Renovate 5 th floor-Dec 2011 TBD Move 9 th floor to 5 th floor-Feb 2012 - March 9, 2012 Return 9 th floor to 9 th floor-May 2012 July 13, 2012 Complete renovation-Apr 2015 12

13 Human Resources Management Division Leah Hollander Director

14 Human Resources Management Division - Buyout Update - Mentoring Program

15 Budget Management & System Support Division Leigh Anne Giraldi Director

16 Budget Management & Systems Support Budget Updates & Key Dates Travel & Administrative Savings Initiative BMSS Restructuring

17 Budget Management & Systems Support Budget Updates & Key Dates  2012 in full swing 2 year funding for CAS Phasing Plans due 3/9/12  PPBE 14 preparation underway MSD PRG issued 3/2 ?? AM KO Meeting 3/6/12 HQ Ops Briefings 3/26 week MSD Briefings 4/16 week

18 Travel & Administrative Savings Agencies required to cut spending on travel, and administrative services based on an executive order signed by the President – part of the administration’s Campaign to Cut Waste.  Quarterly Reporting to OCFO / Monthly Reporting to MSD  Travel control – not to exceed 13.2M  Admin Savings ̶ HQ Admin Services reduction target -- 9.3M ̶ May reinvest funds but not in these specific 4 categories ̶ Administrative services include commitment items: 2400 (Printing), 2510 (Advisory and Assistant Services), 2520 (Other Services), 2600 (Supplies and Materials) ̶ Must report where funds were redirected ̶ SWAG

19 BMSS Restructuring  Enhance & improve services to customers  Align with customer organizations  Find efficiencies  Simplify and improve processes

20 Service Awards Michael Breson – 5 years Rose Palompo – 15 years John Brett – 30 years 20

21 Questions and Answers 21

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