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Cosmos Business Systems & IBM Hellas

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1 Cosmos Business Systems & IBM Hellas
Presentation Cosmos Business Systems & IBM Hellas “The Corporate Cloud Vision ” Στάθης Αντωνόπουλος

2 Optimization Driving Better Business Outcomes
Cosmos Business Systems & IBM Hellas Driving Better Business Outcomes through a Smarter Infrastructure The ability to balance Optimization and Innovation will be critical to success… Drives need for continuous optimization Optimization Innovation Fuels investments in innovation

3 Cosmos Business Systems & IBM Hellas
The IT challenges Infrastructure We have lots of tools, to manage isolated automation tasks But getting everything coordinated is challenging and takes a lot of time Operations Releasing a new application in production is a lot more then creating a virtual machine. I need to link tens of different tools, people, departments. It takes weeks. Development I need to accelerate delivery and improve feedback between development and production. Business I need to react quickly to market demand. IT is not fast enough to support my strategy and is slowing down innovation

4 Cosmos Business Systems & IBM Hellas
Internet of things Our infrastructures are virtually without limits – growing smarter and more interconnected with every passing second… Instrumente d Physical Assets Growing Mobile Access Big Data Explosion 200 Billion 2.72 ZB New types of workloads 62% of workloads will be Cloud- based of digital content a 50% increase Connected physical assets & devices 1 Billion Consumers will have SmartPhones “Internet of things” Today’s infrastructure are smarter, interconnected and virtually without limits, but its not just the 200 billion smarter physical assets referred to as the “internet of things”. There are also increasing consumer access via 1 billion smartphones. Tremendous growth in data, BIG DATA, and the fact that 62% of workloads are moving to the cloud. In this more interconnected world the risk of cyber attacks will also increase. In fact, some government agencies and large enterprises experience as many as 60,000 cyber attacks every day. So what does all this mean? Reference materials below: 200 Billion physical items, consumer devices & enterprise assets connected, or intermittently connected to the internet by 2020. Innovation Insight: The 'Internet of Everything' Innovation Will Transform Business Published: 3 January 2012 Analyst(s): John Mahoney, Hung LeHong https://w3-03.ibm.com/sales/competition/compdlib.nsf/41b3dc2211cc2f6ac12566a200259ba4/2a7240fd49f9951f c0051cbb5/$FILE/innovation_insight_the_inter_ pdf Internet Of things defined: This is an Internet of physical items, with sensors, consumer devices and enterprise assets connected both to the Internet and each other. An Internet-connected industrial machine with sensors can broadcast or respond to RFIs about the condition of its operation or environment (e.g., outside temperature), and a garden with humidity sensors can request its need for more water. Once connected, the data from things can be used privately or shared publicly (see pachube.com for an example). 2. "Large Enterprise and Government networks can face up to 60k cyber attacks per day." See supporting reference materials below: IBM communication by Power: "Every day, the Pentagon identifies some 60,000 new attempted attacks on US security networks, Defense Secretary Leon Panetta said, according to The Post."http://www.myfoxmemphis.com/story/ /pentagon-admits-to-large-scale-cyber-attack "CNN recently reported that there are over 60,000 cyber-attacks occurring every day on military networks" BP gets hit with 50k cyber attacks per day. US Navy sees 110,000 cyber attacks every hour, or more than 30 every single second. That means they are attacked billion times every year.http://thenextweb.com/us/2012/12/05/us-navy-sees cyber-attacks-every-hour-or-more-than-30-every-single-second/ The US government sees 15,000 cyber attacks per day: U.S. Nukes Face Up to 10 Million Cyber Attacks Daily:

5 Cosmos Business Systems & IBM Hellas
Something meaningful is happening… The world is about to get a whole lot smarter “Every human being, company, organization, city, nation, natural system and man-made system is becoming interconnected, instrumented and intelligent. This is leading to new savings and efficiency—but perhaps as important, new possibilities for progress.” Page 2 – The world is smaller and flatter –. We are all familiar with global integration and how the planet is becoming flatter. And through interconnected communications and commerce, it’s becoming smaller. Technology brings organizations closer together with customers, and vastly shrinks decision windows that help executives keep pace ahead of competitors. But something else is also going on. Something that may ultimately have a more profound affect on our society, businesses and individual lives…the planet is also becoming smarter. But while this is exciting it is also challenging.

6 A Crisis of Complexity The Need for Automation is Clear
Cosmos Business Systems & IBM Hellas A Crisis of Complexity The Need for Automation is Clear 85% idle In distributed computing environments, up to 85% of computing capacity sits idle. Explosion of information driving 54% growth in storage shipments every year. 1.5x 70¢ per $1 70% on average is spent on maintaining current IT infrastructures versus adding new capabilities. Pools of shared resources The facts here are startling – inefficiency is prolific – clearly, progress is needed: - In distributed computing environments, up to 85% of computing capacity sits idle. Consumer product and retail industries lose about $40 billion annually, or 3.5 percent of their sales, due to supply chain inefficiencies. 70% on average is spent on maintaining current IT infrastructures versus adding new capabilities. Explosion of information: 54% growth in storage shipments every year 33% of consumers notified of a security breach will terminate their relationship with the company they perceive as responsible. Transition Line: And yet for some of our clients – they are already seeing benefits derived from their own transformation- .

7 Patterns of Expertise - Key capability for Industrial Automation
Cosmos Business Systems & IBM Hellas Patterns of Expertise - Key capability for Industrial Automation What’s required… What the business wants… What a pattern automates… Main Point: a cloud application platform must simplify and accelerate the deployment of applications…and patterns of expertise is how the PureApplication System does this The LOB view of the world is that they have a simple application and that application requires a database…what is so hard about that? But IT knows what it required to provide this solution to the business and what it takes to keep it running supporting the demands of the business…it takes a number of things ranging from HTTP servers, application servers to host the actual application, caching servers to help with performance, directory services to ensure that only the right set of users have access to the application, database servers…and the list can go on and on…and beyond the list of components to the overall solutions, there is the integration of each of these components together and ensuring that they are properly configured and tuned to meet the demands of the business. Patterns of Expertise take automation to the next level by not only capturing this complex application architecture and deployment model into an easily deployable form, but the system then uses the pattern and the information contained in it, including various policies and service levels to be met by the application and the system automates the monitoring and lifecycle management of the deployed pattern…dynamically adjusting underlying resources and the topology of the application to meet those service levels. This level of automation is required for a cloud application platform to deliver on its intended goals to for agility and flexibility.

8 Self Service Drives Client Satisfaction and Standardization
Cosmos Business Systems & IBM Hellas Self Service Drives Client Satisfaction and Standardization ATM Point of Sale Cloud Secure online transaction processing Consumer checkout and information IT infrastructure, applications and processes

9 Cosmos Business Systems & IBM Hellas
Dynamic Infrastructure: Is highly optimized to achieve more with less…. CLOUD COMPUTING + + = Reduced Cost VIRTUALIZATION STANDARDIZATION AUTOMATION Slide 20: A dynamic infrastructure is highly optimized to achieve more with less Notes: In today’s economy, many businesses are faced with the challenge of “taking cost out” of their infrastructure while continuing to deliver new, innovative business services - basically they need to “do more with less” There are several key initiatives that an organization can take to begin to optimize their infrastructure, addressing both operating expense and capital expense. For many businesses it’s not just a question of lowering costs its also important to strike the right balance between Op-ex and Cap-Ex. For many clients, consolidating and addressing the energy efficiency of their infrastructure through virtualization has allowed them to better utilize IT resources to help reduce capital expense of hardware, software and facilities. Reducing operating expense can be addressed thru greater standardization and automation of your business and IT infrastructure with common software stacks, operational policies, and improved service management. The farther you can drive standardization the more you reduce operating expense – like labor and downtime – which is far and away the fastest growing piece of the IT spend. The more standardization and automation you are able to achieve within your infrastructure, the greater the economies of your operating expenses become. Similarly, the more you leverage virtualization and energy efficient technologies/facilities within your IT infrastructure, the greater the economies of your capital expenditures will be. The need to achieving cost optimization has also provided fertile ground for Cloud Computing. The cloud paradigm is an attempt to improve service delivery by applying engineering discipline and economies of scale in an Internet inspired architecture. Cloud computing can be an important new option in helping businesses optimize the IT expense equation while maintaining fast, high quality service delivery. NOTE: If asked to discuss public vs. private clouds: A private cloud drives efficiency, while retaining control and greater customization. Public clouds today are for processes deemed more easily standardized and a lower security risk. There some functions that already exhibit a high degree of standardization, that are more easily moved to a public cloud – things like search, e-commerce, and discreet business processes like sales force management. …leveraging virtualization, standardization and automation to free up operational budget for new investment.

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Cloud-onomics… CLOUD COMPUTING = OPTIMIZED BUSINESS AGILITY + BUSINESS & IT ALIGNMENT SERVICE FLEXIBILITY INDUSTRY STANDARDS In today’s economy, many businesses are faced with the challenge of “taking cost out” of their infrastructure while continuing to deliver new , innovative business services - basically they need to “do more with less” There are two primary levers to achieve cost optimization – operating expense and capital expense, and for many businesses its not just a question of lowering costs its also important to strike the right balance between Op-ex and Cap-Ex On the horizontal axis, you have virtualization, or the ability to pool the IT resources to reduce capital expense of hardware, software and facilities. On the vertical axis, is standardization…with common software stacks , operational policies, and improved service management. The farther you can drive standardize the more you reduce operating expense – like labor and downtime – which is far and away the fastest growing piece of the IT spend. The more standardization you are able to achieve within your infrastructure, the greater the economies of your operating expenses become. Similarly, the more you leverage virtualization within your IT infrastructure, the greater the economies of your capital expenditures will be. So addressing both standardization and virtualization is key to reduce infrastructure costs, while still meeting the dynamic needs of the business. The need to achieving cost optimization has also provided fertile ground for Cloud Computing. The cloud paradigm is an attempt to improve service delivery by applying engineering discipline and economies of scale in an Internet inspired architecture. Cloud computing can be an important new option in helping businesses optimize the IT expense equation while maintaining fast, high quality service delivery. NOTE: If asked to discuss public vs. private clouds: - A private cloud drives efficiency, while retaining control and greater customization. - Public clouds today are for processes deemed more easily standardized and a lower security risk. There some functions that already exhibit a high degree of standardization, that are more easily moved to a public cloud – things like search, e-commerce, and discreet business processes like sales force management. ….allowing you to optimize new investments for direct business benefits

11 Benefits of Cloud Computing
Cosmos Business Systems & IBM Hellas Benefits of Cloud Computing Business innovation – Enables organizations to quickly and cost-effectively deploy new solutions for use inside and outside the company Service delivery –Enables the dynamic availability of IT applications and infrastructure. More rapid and enhanced service delivery reinforces efforts for customer retention, faster time to market and horizontal market expansion. Cloud enhances SOA, information management and service management initiatives. IT optimization – Offers massive scalability and can help lower cost of ownership, which drives higher profitability, enabling you to more easily reinvest in your infrastructure and answer the question, “how do I do more with fewer resources?”

12 Cosmos Business Systems & IBM Hellas VISIBILITY CONTROL AUTOMATION
Cloud Computing … “Cloud” is an emerging consumption and delivery model for many IT-based services, in which the user sees only the service, and has no need to know anything about the technology or implementation Attributes Flexible pricing Elastic scaling Standardized, consumable web-delivered services Rapid provisioning Metering & Billing Service Catalog Ordering Advanced virtualization Built on radically scalable, manageable, virtualized IT resources Service layers separated by clean APIs, enabling composition VISIBILITY CONTROL AUTOMATION ....service oriented and service managed

13 The journey to cloud the new M/F
Cosmos Business Systems & IBM Hellas The journey to cloud the new M/F Business Value Consolidate Virtualize Centralize Automate Optimize > Organization Culture Governance Technology is everywhere Focus on the idea that the world's non-IT assets have massive value, virtually incalculable, and that therefore our ability to manage them via "sense and respond" devices and management systems is critical. IBM recognizes this as a huge market, potentially even bigger than the IT management space over the long term. Managing the world's highly valuable assets is key. This is more possible now than ever due to the shift from traditional dumb assets, or physical assets to assets equipped with smart chips that allow them to be managed. You can see this across industries, in Nuclear power plants with smart valves and security tags that control employee access, in warehouses with RFID technology, in transportation with GPS tracking of trucks. The reality is these assets which were once managed as part of traditional enterprise asset management, now have an IT component which allows them to be monitored, communicated with and tracked more effectively. Who will manage those assets? Facilities? IT Operations? They must be managed as IT and operations are becoming more interdependent. And must be managed to achieve optimal efficiency and cost control across the business. ….requires an integrated and orchestrated approach.

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Why IBM Cloud Computing Mobile Enterprise Smart Infrastructure Big Data Why IBM? Interoperable* No proprietary vendor lockin – open standards for quick plug in of multi-vendor applications. Continuous delivery Not siloed & slow – closed loop design & delivery bridging Dev and Ops for innovation. Beyond Virtualization Not just VMs – hybrid service orchestration, image mgmt, recovery, accounting, security, performance Gartner, Market Leader - IT Operations Management (11th year)** Magic Quadrant Leader for Cloud Infrastructure Services Leader Cloud Professional Services Market Scape Why IBM? Unified Not multiple tools – automatically manage & secure all mobile, desktop, server, & devices. Compliant Not point-in-time audits – real-time reporting & enforcement of config, patch, & software policies. Light Not heavy agents with too much network chatter – a centrally deployed, single intelligent agent. Gartner Magic Quadrant Leader Client Management Tools Why IBM? Return on Investment Not basic lifecycle mgmt – extend the useful life of capital & physical assets, & optimize facilities Predictive Analytics Not just maintenance planning – collect & analyze data from any source & predict service impact. Embrace Convergence Not just enterprise assets – manage all IT and operational technology in one place. ARC Advisory Group, Market Leader – Enterprise Asset Management (7th year) Gartner Market Leader – Operational Support Systems Why IBM? Gartner Magic Quadrant Leader - Business Intelligence & Analytics Platforms Forrester Wave Leader - Big Data Predictive Analytics Solutions Gartner Magic Quadrant Leader - Storage Resource Management Search No sifting logs – indexed search pinpoints issues linking to support documents & expert knowledge. Predict Not manual thresholds & service models – early warning using behavioral learning from Watson. Optimize Not complex – non-experts can predict and resolve problems before users are impacted. Challenge: Provisioning of virtual resources is not enough - cloud services must be optimized, secure, trackable, & continuously evolving to transform business. Why IBM? Beyond Virtualization Not just VMs – hybrid service orchestration, image mgmt, recovery, accounting, security, perf. Interoperable* No proprietary vendor lockin – open standards for quick plug in of multi-vendor applications. Continuous delivery Not siloed & slow – closed loop design & delivery bridging Dev and Ops for innovation. Challenge: Multiple mobile & IT vendors & operating systems make it difficult to consistently enforce compliance across mixed mobile devices, much less all IT. Unified Not multiple tools for different tasks and platforms - one solution for management and security automation across mobile, desktop, servers, and purpose-specific devices Compliant': Not difficult, point-in-time audits - Real-time reporting and continuous enforcement of configuration settings, patches, software policies Light Not heavy agents with too much network chatter - centrally deployed, single intelligent agent that performs the work of many The worlds physical infrastructures continue to transform from traditional dumb assets, to smarter physical infrastructures with embedded intelligence. Today, there are over 20 billion machine-centric intelligent devices deployed in the world, not including IT-centric devices. Challenge: Reactive management & maintenance practices are expensive & must give way to real-time & predictive models for optimizing infrastructure ROI. IBM offers a complete set of capabilities to needed to instrument and interconnect today’s smarter infrastructures and manage end to-end service delivery. Return on Investment Not basic lifecycle mgmt – extend the useful life of capital & physical assets, & optimize facilities. Predictive Analytics Not just maintenance planning – collect & analyze data from any source & predict service impact. Embrace Convergence Not just enterprise assets – manage all IT and operational technology in one place. Challenge: Explosive data growth makes it difficult to isolate useful insights before impact, and scale data storage in mixed, multi-vendor environments. IBM has invested billions of dollars to provide a complete analytics platform which address the needs of both business and IT audiences providing new insights and helping organization manage the sheer volume of data. Advanced analytics include capabilities to help organizations: Search No sifting logs – indexed search pinpoints issues linking to support documents & expert knowledge. Predict Not manual thresholds & service models – early warning using behavioral learning from Watson for preventative operations and application management. Optimize Optimize resource deployments with what-if and best fit planning tools. Track capacity and performance of applications & storage.

15 Success requires Visibility, Control and Automation
Cosmos Business Systems & IBM Hellas Success requires Visibility, Control and Automation across complex infrastructures & service processes… Visibility Control Automation See your services Minimize cost & risk Optimize for innovation Monitor and predict the health of infrastructure & operations and measure delivery against committed objectives. Enforce change and compliance policies across infrastructure & operations for improved reliability & economics. Optimize infrastructure and interconnect processes for greater agility, innovation & competitive advantage. Hybrid Clouds Instrumented assets Big Data Success requires Visibility, Control & Automation across today’s more complex and interconnected infrastructures comprised of hybrid clouds, mobile devices, big data, and intelligent devices, as well as across the processes we rely upon to design and deliver those services across both lines of business, development, IT and enterprise operations and facilities.. Visibility is about being able to really see your services for the first time, not just infrastructure components. It about monitoring and predicting the health of infrastructure, and operations and measuring delivery against committed objectives Control is about minimizing cost and risk for the business, by enforce change and compliance policies across infrastructure & operations which in turn improves the reliability of the infrastructure and services and improves the economics of designing and delivering services. Automation is about optimizing for innovation. Its about taking manual steps out of managing infrastructure and interconnect the processes of designing and delivering services to improve the agility of the business, free resources for innovation, and drive unique competitive advantage. Take the following example. A major international airline in north America relies on a highly complex mix of information technologies and instrumented assets, devices, people, vehicles and facilities, etc to ensure that passengers like you and I can have a quality experience. Managing asset information in silos across different divisions was increasing costs, hampering compliance reporting and complicating efforts to improve service. IBM offered a unified solution for asset and service management which unified data and automated the workflow of critical processes. Improved visibility, control and automation allowed them to significantly improved technician productivity; accelerated resolution of repairs; helped reduce IT costs; increased revenue through accurate chargebacks; helped enhance security efforts and streamline compliance reporting. 9k physical assets: Conveyers, Elevators Facilities & Data Centers Runways & Hangers Rail system 40k mobile assets: Vehicles, Aircraft Jet Bridges Luggage (30k/day) Personnel 50k IT assets and configuration items: Virtualized, composite applications Terminals, Kiosks, Readers Network – 4G & Ethernet Cams, Scanners, Screens ftp://public.dhe.ibm.com/software/tivoli/casestudies/McCarran_SWC10072_USEN_00.pdf 9k physical airport, and facilities assets 40k mobile devices and instrumented endpoints 50k IT assets in the data center & on the cloud International Airport North America

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IBM’s Smarter Approach to Cloud IBM will contribute to open source projects, provide resources to help shape & promote the organization, & provide sponsorship funding for ongoing operations, ensure clients obtain value from standards and open source. Expand the OpenStack Ecosystem Help ensure client advocacy groups, such as the OpenStack User Committee & the Cloud Standards Customer Council (CSCC), are engaged on practical use cases for IaaS. IBM is Working to Accelerate OpenStack Foundation Success. OpenStack Development OpenStack provides provisioning & management of virtual machines to enable support for various hypervisors at the Infrastructure as a Service (IaaS ) layer. IBM will collaborate with the community to improve operational robustness & incorporate standards reference implementations. (e.g. OASIS TOSCA, CIMI, CDMI, W3C Linked Data). IBM Product Support IBM is an established, leading provider of enterprise cloud computing services & software. At a technical level, OpenStack code is consistent with the IBM SmartCloud IaaS strategy. Our long-term goal is to help OpenStack become a platform of choice by developing & sustaining a vibrant, innovative ecosystem. We will utilize OpenStack much like Apache HTTP server, Apache Axis & Linux. We will start with a quick overview of IBM’s Smarter Approach to Cloud Interoperability and how this approach helps to ensure our clients obtain value from standards and open source. We then move into an overview of OpenStack – what is it’s mission and it’s role in the Cloud aaS layers. We would then like to take you through a look at how IBM is working to accelerate Openstack’s success through contributions from the code contributions to board level guidance and support. This includes an overview of what we see as the 4 keys to success to accelerate the growth and adoption of OpenStack as THE IaaS foundation for Cloud solutions. We will wrap up the discussion with a look at OpenStack’s phenomenal ecosystem growth, IBM’s contributions to OpenStack to support this growth and finally the much anticipated announcements around IBM’s adoption of OpenStack in IBM SmartCloud solutions.

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The OpenStack Open for Business Platinum Sponsors Gold Sponsors 30 UGs 2600 Individuals 47 UGs 5600+ Individuals Exponential growth in participation APR 2012 As of JAN 2013 OpenStack Image Service (shared service) Catalog and manage massive libraries of server images OpenStack Compute (core) Provision and manage large networks of virtual machines OpenStack Identity (shared service) Unified authentication across all OpenStack projects and integrates with existing authentication systems. OpenStack Object Store (core) Create petabytes of secure, reliable storage using standard HW Code available under Apache 2.0 license. Design tenets – scale & elasticity, share nothing & distribute everything To help our clients navigate the complex environment of Cloud Computing, IBM has developed a smarter approach to standards and open source development. First, cloud standards must be innovative in that we must carefully think about invention versus reinvention, new standard or reuse of an existing standard. Some competitors believe in the development of new standards regardless of the context, but IBM strives to reuse and extend existing standards where and when possible. Second, standards must be practical. Gone are the days of paper based technical specifications - today’s standards need to leverage real world implementations and open source code and today’s standards should be proven in practice through implementation, not based strictly on theory. For this reason, IBM works closely with open source communities and in particular OpenStack as the standard IaaS platform to implement standards during the development phase in order to test and “prove” their value. Third, cloud standards should be set in the context of a standard architecture, allowing enterprises to manage change across market evolution cycles and extending the value of clients’ services based architectures and investments. Towards this goal, IBM has contributed the Cloud Computing Reference Architecture to The Open Group as the basis of an industry wide Cloud architecture. Finally and most importantly, cloud standards should be user-driven, based on real world client pain points. This is why IBM founded the Cloud Standards Customer Council, to create a cross-industry client based view of market-leading Cloud use cases and best practices. IBM’s Smarter Approach to Standards Development results in Cloud standards which are interoperable, flexible and customer driven. OpenStack Dashboard (core) Enables administrators and users to access & provision cloud-based resources through a self-service portal. Collaboration across clients, providers, vendors & developers helps create a cross-industry view into use cases and best practices

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Metering Usage Accounting Understand who is using resources, understand costs by Lob and Business Service Creating reports is simple and intuitive: reports can be created in minutes, no DB knowledge required Out of the box support for metering OS CPU, memory and storage of reserved resources Data collection for network, storage , DBs, applications

19 Cosmos Business Systems & IBM Hellas
Cloud Enabled Data Center capabilities Increasing Capability Simple IaaS Services (VMs) 1 Cloud Governance 2 Advanced IaaS Services 3 Advanced IaaS services integrated with ITIL processes 4 VM provisioning & On-boarding Role & Authentication Management Cloud Management VM Image Construction Image Management Usage metering, accounting & chargeback Virtualised Infrastructure Monitoring Capacity Management and Planning Event Management Patch Management Endpoint Compliance & Management Backup & Restore Storage Provisioning & Automation Management Network Provisioning & Automation Management Services Orchestration Hybrid Cloud Integration Problem & Incident Management IT Asset Management License Management Change & Configuration Management Service Desk Release Management Advanced security ( identity and access, security information and events mgmt)

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A Typical Scenario Storage Automation D Network Automation Pattern Engine DB Wiki Cloud Marketplace Tivoli Network Config Mgr App Virtual Storage Center Orchestrator Self Service Catalog Create a cloud service to deploy an application

21 SmartCloud Orchestrator: an open and scalable platform
Cosmos Business Systems & IBM Hellas SmartCloud Orchestrator: an open and scalable platform Service Catalogue Monitor Meter Backup & Restore Security Compliance Orchestration Dev Tools Image Management Multi tier Application TOSCA Infrastructure-as-a-Service (IaaS) SC Enterprise AmazonEC2 VMWare Power VM Xen Z VM Hyper-V KVM

22 Create a new cloud service to deploy SAP
Cosmos Business Systems & IBM Hellas Create a new cloud service to deploy SAP

23 Create a new cloud service to deploy SAP
Cosmos Business Systems & IBM Hellas Create a new cloud service to deploy SAP Cloud SmartCloud Orchestrator DB App Web Multi-Tier Application Network Domain Storage Domain Help Desk IT Management Change Management Monitoring Domain Data Availability Domain Open Firewall Port Add NAS Volume Open Trouble Ticket Approve Large Systems Approve Quota Changes Update CMDB Set Up Monitoring Set Up Backup Design Tools Add approval to quota change workflow Add out of the box orchestration elements to post-deployment Consumer UI Deploy multi-tier application Open trouble ticket Request quota change Cloud Consumer Cloud Administrator Provision Orchestrate

24 Graphical Workflow Editor
Cosmos Business Systems & IBM Hellas Graphical Workflow Editor Rich tooling functions to edit, version, debug, optimize workflows Access to rich libraries (toolkits) of reusable automation assets that enable to speed automation creation Graphical editor for composing and connecting workflows Rich set of actions types, flow control, data handling primitives that simplify creation of complex automations Palette of library assets enable easy workflow composition through drag and drop Easy workflow action editing for managing: data mapping, error recovery options, implementation details , etc.

25 Service Catalog – an Example – Windows 7 Server Request.
Cosmos Business Systems & IBM Hellas Service Catalog – an Example – Windows 7 Server Request. The breadcrumbs show users where they are and allow to navigate through Service Catalog. When user clicks on Add Windows 7 Server, he will see the UI for this offering. Users can add any service offering to „My Favorites”.

26 Service Catalog – UI View
Cosmos Business Systems & IBM Hellas Service Catalog – UI View Service Custom UI defined as BPM service UI

27 Cosmos Business Systems & IBM Hellas
Cloud Marketplace Establish cloud platform agility and value by rapidly delivering content (organic & partner ecosystem) using the AppStore model Enable customers to rapidly discover and implement cloud solutions Enable business partners and ISVs to create value by adding content to IBM cloud solutions Enable IBM services and development to rapidly deliver & iterate on capabilities in response to changing customer requirements and integration needs Enable collaboration within the ecosystem to accelerate customer value creation

28 Rapid application deployment across private and public clouds
Cosmos Business Systems & IBM Hellas Rapid application deployment across private and public clouds Rapid application deployment via virtual application patterns: Deploy business applications in minutes Dynamic, policy-based management of elastic and scalable workloads Enables third-party software deployments and custom pattern creation to “build once” and deploy across private and public clouds Visibility into cloud health with rapid deployment of middleware topologies and application editioning Create patterns Deploy applications faster

29 Real-time monitoring support for virtual environments
Cosmos Business Systems & IBM Hellas Real-time monitoring support for virtual environments Capacity planning: how many more VMs can be placed on a server? Predictive trending: what would be my resource utilization in the next month? Dynamic thresholds: allows for tracking deviations, from the norm as predictors of future problems Monitoring of the virtual environment Dynamic Threshold defined with baseline

30 Monitoring Health Dashboard
Cosmos Business Systems & IBM Hellas Monitoring Health Dashboard

31 Cosmos Business Systems & IBM Hellas
IBM clients are realizing the transformational benefits of improved visibility, control and automation… Speed infrastructure delivery from 45 days to 20 minutes Reduced administrative ratio from 10’s to 1 to 100’s to 1 Increased water leak detection eightfold for participating citizens Decreased water utilization during pilot percent Handling 70 million pieces of luggage/year Increased capacity by 20 million Lets take a look at how IBM is helping clients through an integrated set of capabilities: At Citigroup, cloud orchestration allows faster infrastructure delivery from 45 days, down to just 20 minutes. Further, now administrators can manage not just 10 servers per admin, they can now manage hundreds per admin. At City of Dubuque the are using cloud, smarter physical infrastructure and data management to increase water leak detection eightfold for participating citizens and decrease water utilization 6.6 percent. And at Schiphol airport, they are leveraging all four capabilities to instrument, track and handle over 70 millions pieces of luggage per year, increasing capacity by 20 million bags. Citigroup: guide/foundation_case_study_01.html City of Dubuque Case Study: Schiphol:

32 Where can clients implement cloud computing?
Cosmos Business Systems & IBM Hellas Where can clients implement cloud computing? Workloads where risk and migration cost may be too high: Database Transaction processing ERP workloads Highly regulated workloads Workloads which can be standardized for cloud: Web infrastructure applications Collaboration infrastructure Development and test High Performance Computing New workloads made possible by cloud: High volume, low cost analytics Collaborative Business Networks Industry scale “smart” applications

33 Cosmos Business Systems & IBM Hellas
Thank you ! Cosmos Business Systems & IBM Hellas


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