Presentation on theme: "The Importance of Commitments: A Case Study of a Broken Promise"— Presentation transcript:
1 The Importance of Commitments: A Case Study of a Broken Promise
2 Summarize the reasons that might justify Jesse’s actions.
3 Summary of ReasonsHe needed to secure a position for economic reasons (student loans)People change their minds all the timePotter can fill the position easilyThe offer was made 16 months in advance of start dateJesse gave four months noticeJesse worked for too many supervisorsJesse was pressured to accept the offer from DaschowPotter merged with another firm after Jesse’s internship ended
4 Summarize the reasons that suggest Jesse’s actions were wrong.
5 Summary of ReasonsA promise represents a commitment. People should honor their commitmentsJesse was “gaming the system” by accepting this job as a “safety net” until something better came alongJesse only cares about himself. His resignation letter was perfunctory and selfishJesse’s actions tarnish his reputationJesse’s actions jeopardize other students’ chances of getting an internship with PotterIf Jesse breaks his commitment it could tarnish the University, other students, and alumni
7 Options Do not accept the offer in the first place. Discuss concerns with Dr. Goodkin prior to accepting offer from PotterMeet face-to-face with Daschow to explain problem and actionsMeet with Dr. Goodkin after receiving Bancroft offerRequest an extension of time before accepting offer from Potter
8 How could the overall system be improved? Generally speaking, how does the context of the recruiting situation create pressures on students and employers?How could the overall system be improved?
9 Situational Context Students Recruiters Feel pressure to land a job after graduationA “bird in the hand is worth two in a bush”Authority figure wines and dines you making it tough to say noRecruitersCompetition for top-tier students is intenseFirm personnel feel pressure to land interns for full-time employmentIf we wait too long to fill up our hiring needs we may eventually be understaffed.
11 Ethical FrameworksUtilitarian approach: Ethical actions provide the most good for stakeholders and do the least harm to stakeholdersRights approach: Ethical actions protect the moral rights of those involved.Fairness approach: Ethical actions treat all human beings equally, or if action is unequal it is based on a defensible standardCommon good approach: Ethical actions exhibit compassion for all others, especially the vulnerable.
12 What is your step-by-step process for making decisions with embedded ethical dilemmas?
13 Ethical Decision Making Step 1: Gather all pertinent factsStep 2: Define all of the stakeholders who will be affected by the decisionStep 3: Define the possible courses of actionStep 4: Define the impact of each course of action on each stakeholder groupStep 5: Seek guidance from external referencesCodes of conduct, Credos, Confidants
14 Ethical Decision Making Step 6: Engage affected parties in a discussion of the issuesStep 7: Contemplate if your moral judgment is being clouded (obedience, bystander, peer pressure, etc.)Step 8: Are there possible real options?Step 9: Make decision based on all available information and your value systemStep 10: Reality check (visibility generality, etc.)
15 How might the framework on the prior two slides have helped Jesse?
16 What would be the key components of your code of conduct? Would a formalized code of conduct for the recruiting process be useful for students and recruiters?What would be the key components of your code of conduct?
17 Leventhal School of Accounting at USC: A Code of Conduct
18 What would be the key components of your corporate code of conduct?
19 Corporate Codes of Conduct Fiduciary (diligence and loyalty)Property (protection and theft)Reliability (contracts, promises, and commitment)Transparency (Truthfulness, disclosure, candor, and objectivity)
20 Corporate Codes of Conduct Dignity (Respect, confidentiality, learning and development, and association & expression)Fairness (dealing, treatment, competition, and process)Citizenship (Laws, public goods, and civic contribution)Responsiveness (address concerns and public involvement)
21 What implications does The Parable of the Sadhu have for effective business management?