1. A FRESH LOOK AT ONLINE DISPUTE RESOLUTION AND GLOBAL E-COMMERCE 29-30 March 2010 VIeNNa (VIC) - Austria c Glocalizing ODR and Scepter of Justice: From Competition to Complementation © Dr. Mohamed S. Abdel Wahab Dr. Mohamed S. Abdel Wahab Assistant Professor, Faculty of Law – Cairo University Senior Partner, Zulficar & Partners Law Firm Vice-Chairman, CIARB – Cairo Branch 1

2. Outline: What This Presentation is About? The Global-Local Positioning of ODR and its Indispensability for the Global Market Place. Glocalizing ODR & (DE-)Regulation? © Dr. Mohamed S. Abdel Wahab 2

3. ODR & the Global Information Society: Transition to Paperless Societies. Globalization & Indispensability of ODR © Dr. Mohamed S. Abdel Wahab ODR for (E-) & (M-) Commerce. ODR for B2B, B2C, C2C, G2B, G2C Disputes. ODR: Access to Justice? 3

4. ODR, ADR, and traditional in-court litigation: Friends or Foes? Mutually Exclusive? ODR: From Competition to Complementation © Dr. Mohamed S. Abdel Wahab ODR Trust and Confidence: ALL Stakeholders (parties, courts, governments, ODR providers). Governmental Intervention and Scope: To Regulate or Not to Regulate? (The OAS Initiative, The EU Mediation Directive, etc.) 4

5. Glocalizing ODR & The Socio-Legal Societal Nexus: A Dilemma? © Dr. Mohamed S. Abdel Wahab Necessity for supporting legislative instruments. Adapting technology and ODR to local conditions and culture (glocalisation of ODR). Considering the nature and types of disputes prevailing in a given society. Considering the existing dispute resolution culture in a society: ODR Positioning. 5

6. Conclusion: ODR & The Future © Dr. Mohamed S. Abdel Wahab The ODR Readiness Index: Factors affecting the proliferation of ODR schemes (Technological, Cultural, Legal) Glocalisation of ODR: Global Harmonization vs. Local Adaptation - in Partialis or in Totalis. ODR for Offline and Online Disputes. Governmental intervention may be necessary to foster cross-border harmonization, recognition, and trust. 6 ODR and ODPS: An Evolution?

7. Conclusion: ODR & The Future © Dr. Mohamed S. Abdel Wahab 7 “It is not because things are difficult that we do not dare; it is when we do not dare that they become difficult.” Lucius Annaeus Seneca 3BC-65AD The glistening path of ODR dictates that whilst ODR may now be an opportunity, it will certainly be a necessity very soon

8. © Dr. Mohamed S. Abdel Wahab Email: msw@zulficarpartners.com 8