Presentation on theme: "GlobalASAP Implementation Methodology. Title of Presentation, Speaker Name / 2 Objectives Present an overview of the GlobalASAP methodology Review changes."— Presentation transcript:
Title of Presentation, Speaker Name / 2 Objectives Present an overview of the GlobalASAP methodology Review changes to the GlobalASAP Roadmap Discuss key work streams of the multi-site implementation Introduce Key Deliverables Discuss use of GlobalASAP Roadmap in SAP Solution Manager
GlobalASAP in detail Tool time GlobalASAP overview GlobalASAP concept
Title of Presentation, Speaker Name / 4 Goals of Corporate Template Project Drive for quick, repeatable project implementations Define common core business processes Allow transfer of leading practices across all lines of business Deliver flexible business solutions that utilize integrated applications, common technology and standardized data Minimize investment in redundant systems development, interfaces, and support
Title of Presentation, Speaker Name / 5 Delivering Successful Solutions GlobalASAP Methodology Description http://service.sap.com/roadmaps GlobalASAP delivers a process-oriented, clear, and concise methodology the GlobalASAP Roadmap to provide step by-step direction throughout your global or multi-site SAP implementation. More info
Title of Presentation, Speaker Name / 6 GlobalASAP Methodology at a glance GlobalASAP Methodology Covers implementation of the entire SAP Solution portfolio Provides detailed steps for the template project and shell roadmap structure for the individual rollout projects Pilot site brought live during the template project Project and Program Management content aligned with industry standards (Project Management Institute) Roadmap structured into logical work streams supporting all aspects of multi-site project Structural changes enabling true deliverable based approach in implementations Both Business Process Management and Technical Solution Management content included in the Roadmap Improvement of roadmap attributes to enable users to find the right information fast
Title of Presentation, Speaker Name / 7 GlobalASAP Roadmap Phases Global Program Preparation Initiate and plan entire program and template project Global Business Blueprint Document the business requirements for entire enterprise Global Realization Implement business process requirements and develop template for subsequent rollout Pilot Final Preparation Finalize cutover preparation and bring pilot site live Global Template on-going Rollout, Support and Maintenance Fine tune the template before conducting subsequent rollouts
GlobalASAP in detail Tool time GlobalASAP overview GlobalASAP concept
Title of Presentation, Speaker Name / 9 GlobalASAP Roadmap ASAP Roadmap BlueprintRealization Prep to Go Live Go Live & Support Project Preparation ASAP Roadmap BlueprintRealization Prep to Go Live Go Live & Support Project Preparation ASAP Roadmap BlueprintRealization Prep to Go Live Go Live & Support Project Preparation Global (Global ASAP) Implementation Charts the Overall Program Defines the Enterprise wide Requirements Creates the Global Template Defines the Program Rollout Plans Local Implementation Projects Starts with the Enterprise-wide Requirements Adds the local Requirements Completes the configuration Local Implementations GlobalASAP traditional approach
Title of Presentation, Speaker Name / 10 NEW GlobalASAP Concept Template Project Global Template Pilot Rollout #1 Rollout #2 Rollout #n Pilot site operations Global Program Preparation Global Business Requirements Global Realization Pilot Final Preparation Global Template On-going Rollout, Support and Maintenan ce Ongoing Template Maintenance Rollout Projects Rollout #1 Operation Rollout #2 Op. Ongoing template maintenance and rollouts
Title of Presentation, Speaker Name / 11 GlobalASAP approximate staffing levels for projects and Customer Center of Excellence Template Project Global Template Pilot Rollout #1 Pilot site operations Ongoing Template Maintenance Rollout Project #1 Rollout #1 Operation Template project Customer Center of Excellence Rollout #1 Pilot site operations Rollout #1 operations Pilot site Program Timeline Staffing levels
Title of Presentation, Speaker Name / 12 GlobalASAP flow from template to rollout projects Program Management Project Management Organization Change Management Solution Management Lifecycle Data Management Technical Solution Management Security User Roles Training and Documentation Solution Package Rollout Package Template consists of Template project creates Rollout projects leverage the template Rollout Projects
Title of Presentation, Speaker Name / 13 Key differences between traditional and new approaches In new approach template is developed and fine tuned during the template project, at the same time the pilot site is brought live In the new approach the template project team needs to consist of the template team Fully aligned with process supported by SAP Solution Manager
GlobalASAP in detail Tool time GlobalASAP overview GlobalASAP concept
Title of Presentation, Speaker Name / 15 Template Roadmap Work Streams
Title of Presentation, Speaker Name / 16 Program Strategic Framework and Business Case This deliverable group is included for sites that have not completed the business case for the program. It walks through the key steps needed to define a solid program business case prior to initiating the program.
Title of Presentation, Speaker Name / 17 Program Management Program Management stream covers the entire program. Fully aligned with Project Management Institute standard for Program Management. Covers Program Initiation, Planning, Monitoring and Control as well as Program Closing activities. Program Performance and Benefits Management is key area of the program management stream.
Title of Presentation, Speaker Name / 18 Project Management Project Management activities for the template project. Fully aligned with Project Management Institute standards (PMI PMBOK). Covers Initiation, Planning, Monitoring and Control as well as Closing activities. Provides consistent project management approach. Open and extendable to accommodate specific project management process that is aligned with PMI standards.
Title of Presentation, Speaker Name / 19 Implementation Program Standards Specific recommendations for the program how to establish efficient standards for both the template project as well as all rollout projects. Leverages SAP Solution Manager as key toolset for implementation, operations and continuous enhancements of the implemented solution.
Title of Presentation, Speaker Name / 20 Business Process Management Covers all aspects of business process requirements gathering, business process design and testing. Fully aligned structure with SAP Solution Manager representation of business scenarios. Flexible structure easing the creation of project specific WBS.
Title of Presentation, Speaker Name / 21 Organization Change Management This stream discusses the deliverables necessary to support a smooth organizational transition from the existing solution to the newly implemented SAP Solution. This area has been completely updated for this release of GlobalASAP template roadmap.
Title of Presentation, Speaker Name / 22 Training This stream covers all deliverables, activities and tasks related to project team training and the end user documentation and training.
Title of Presentation, Speaker Name / 23 Lifecycle Data Management This stream covers the required analysis, preparation and actual transfer of data from legacy systems to the newly built SAP Solution. To highlight the importance of this topic the required deliverables are presented in separate area of the roadmap instead of being incorporated in other sections of the roadmap.
Title of Presentation, Speaker Name / 24 Integrated Solution Readiness Management This stream represents the integrated solution that is created during the template project. The Integrated Solution Management covers all aspects of assuring the integration of individual parts of the newly built solution. Solution Design, Solution Integration Testing and other key integration topics are covered in this area.
Title of Presentation, Speaker Name / 25 Global Security Management & User Roles and Authorizations This stream covers all aspects of security management, user roles and overall enterprise security and risk management. Detailed template with required steps are provided for all Enterprise Risk Management areas.
Title of Presentation, Speaker Name / 26 Development Standards This deliverable group discusses the specifics of how to establish the development standards and assure that the project team has sufficient development resources to accomplish the required development work.
Title of Presentation, Speaker Name / 27 Performance and System Testing Template project team needs to get ready to assess the quality of the solution by planning the performance and system tests in phase 3. Later in phase 4 the project team conducts the system and performance tests to assure that the pilot site will provide sufficient performance throughput for the pilot organization.
Title of Presentation, Speaker Name / 28 Customer Center of Excellence Customer Center of Excellence (CoE) is key to success of the program, the CoE assumes the role of: 1. Owner of the template once the pilot site is live 2. Organization supporting the live solution in terms of operational support as well as continuous enhancements and maintenance
Title of Presentation, Speaker Name / 29 Technical Infrastructure Management This work stream covers all activities and tasks related to planning, sizing, setup and maintenance of the technical infrastructure.
Title of Presentation, Speaker Name / 30 Support and stabilize pilot production The purpose of this deliverable group is to establish the production support for the pilot site that includes the daily support desk operations, ongoing end user training plans and volume and system monitoring activities. With this set of activities the team concludes the transition from the project support organization to the production support organization (CoE).
Title of Presentation, Speaker Name / 31 Global Template – Rollout and Solution Package The template project team develops the corporate template that consists of two key elements: Rollout package – all project guidelines, standards, procedures, templates, etc. Solution package – pre-defines set of scenarios, processes including pre- configuration, developments, data migration routines, etc. The rollout team then takes the template and implements it according to guidelines provided in both solution and rollout package.
Title of Presentation, Speaker Name / 32 Global Template – Maintenance and Support The purpose of this work package is to provide global template maintenance and support for installed SAP sites while additional template enhancements, new versions of the global template and additional rollouts are in development phases. This is activity that the Customer Center of Excellence performs as part of the on-going maintenance of the template.
Title of Presentation, Speaker Name / 33 Key MILESTONES Key milestones mark completion of major accomplishments during the project. It is recommended to conduct formal review and acceptance of the deliverables that are to be completed by the time the milestone is reached. SAP provides Q-gate concept and templates in the roadmap to facilitate the review and acceptance process.
Title of Presentation, Speaker Name / 34 SAP Safeguarding SAP Safeguarding is a portfolio of assessments, tools, and services that reduce technical risk and costs in implementation, upgrade, migration, and operations of your IT landscape. SAP Safeguarding services can help you manage your core business processes and provide you with a risk management and service plan.
Title of Presentation, Speaker Name / 35 Rollout Roadmap
Title of Presentation, Speaker Name / 36 NEW GlobalASAP Local Rollout Roadmap Final Preparation Local Project Preparation Local Business Blueprint Realization Project Mgt OCM + Training System PrepProcesses Data Cutover Setup of Local Project Organization Adaption of Strategic Framework Establish OCM Procedures + Responsibles Infrastructure Requirements and Design Early Adoption of Best Business Practice Proceesses Training and Documentation Strategy Data Management Standards Implementation Data Cleansing and Data Preparation Completion Check & Prepare for Next Phase General Project Management Global Blueprint Review & Fitgap Analysis Local Business Blueprint Documentation Security Requirements Infrastructure Planning System Operation Stategy Early Adoption of Best Business Practice Processes Training Planning Data Cleansing and Data Preparation Completion Check & Prepare for Next Phase OCM Organizational Alignment + Change Analysis General Project Management OCM Training Preparation Configuration & Development Unit / Process / Integration / Business Acceptance Testing Early Adoption of Best Business Practice Processes Infrastructure Implementation Data Preparation & Data Migration Simulation Completion Check & Prepare for Next Phase Cutover Planning & Preparation Business Transition Planning for Cutover General Project Management OCM End User Training End User Practice in the System Data Migration to Production Infrastructure Finalization Cutover Management Business Simulation Pre-Go-Live Operations Completion Check & Prepare for Next Phase Final Cutover and Controlled Process GoLive GoLive and Support General Project Management OCM Project Closing System Support Business Support
Title of Presentation, Speaker Name / 37 Roadmap Navigation
Title of Presentation, Speaker Name / 38 Roadmap Adds Value to the Implementation What to do, and when to do it Who participates When used properly, a roadmap will provide guidance on the following: Knowledge Area Why and how you should do it Accelerators, Samples, Templates
Title of Presentation, Speaker Name / 39 GlobalASAP Roadmap Structure Each deliverable comprises several activities. Activities contain the tasks that project team members need to carry out, in order to fulfill the project goals. At this level, you can find more accelerators containing information relevant for your implementation project. Activity (Level 4) Each roadmap phase is made up of several logical groups of deliverables that are produced during the phase. Deliverable Group (prefix DG:) (Level 2) Roadmap is divided into five phases. Phase (Level 1) DescriptionStructure Activity is made up of several tasks. The task describes the detailed steps project team members are required to perform. Task (Level 5) PhaseDeliverable Group Deliverable Output In each phase the project team produces several deliverables. The deliverables represent the main objects within a project. Deliverable (Level 3) Each deliverable comprises several outputs. Outputs are documents or tangible items that are results of a process. The output supports the completion of a desired deliverable as a standalone component Output (prefix O: ) (Level 4) TaskActivity Outputs – prefix O : Methods – prefix M :
Title of Presentation, Speaker Name / 40 Implementation Roadmap - Structure Phase Deliverable Group 1 Deliverable O: Output α.1 O: Output α.2 M: Activity 1.1 Task 1.1.1 Task 1.1.2 M: Activity 1.2 Task 1.2.1 Deliverable Group 2 Milestone A Deliverable consists of several outputs Methods (activities and tasks) that create or contribute to creation of the deliverable
Title of Presentation, Speaker Name / 41 Roadmap Views — Display What You Need Showing only relevant areas of the roadmap Fast switching between the views Cross-references between the views Complete View Methods View Output View
Title of Presentation, Speaker Name / 42 Roadmap Attributes – find what you need fast Attributes classify roadmap nodes and accelerators to enable easy navigation and user specific views. Following attributes are used Flavors represent SAP Solutions (mySAP ERP, mySAP CRM, ….) Subject Areas knowledge domains in the implementation project (Project Management, Org. Change Management, Technical Implementation, …) Project Roles filter activities, tasks or outputs by project role User specific views can be created by applying filters
Title of Presentation, Speaker Name / 43 Project Roles and Subject Areas Phase Deliverable Group 1 Deliverable O: Output α.1 O: Output α.2 M: Activity 1.1 Task 1.1.1 Task 1.1.2 M: Activity 1.2 Deliverable Group 2 Milestone A Subject Area – deliverable is part of a discipline, domain or subject area in the project AttributeStructure Project Roles - project role is involved or performs the activity producing an Output Project Roles assigned to Outputs and Tasks (or Activity where tasks not available)
Title of Presentation, Speaker Name / 44 Roadmap Flavor – Solution Relevant Nodes Phase Deliverable Group 1 Deliverable O: Output α.1 O: Output α.2 M: Activity 1.1 Task 1.1.1 Task 1.1.2 M: Activity 1.2 Task 1.2.1 Deliverable Group 2 Milestone A Flavor – assigned to all nodes applicable for given solution (flavor) AttributeStructure Flavor assigned to each individual node with exception of Outputs and Methods node (gray nodes)
GlobalASAP in detail Tool time GlobalASAP overview GlobalASAP concept
Title of Presentation, Speaker Name / 46 Best Practices built into the SAP toolset Management of the implementation project and SAP solution Aligned with industry standards and procedures (PMI PMBOK ®, ITIL) Specific to implementation of SAP solutions Delivering Successful Solutions Enabling Toolset Aligns customer’s business requirements to SAP solutions SAP Solution Composer Offers AcceleratedSAP roadmap composed to fit specific project needs SAP Roadmaps Facilitates efficient solution design, documentation, configuration, testing and operations of SAP solutions SAP Solution Manager AcceleratedSAP Toolset
Title of Presentation, Speaker Name / 47 SAP Solution Manager – the toolset supporting entire solution lifecycle Solution Directory mySAP CRM Other mySAP ERP mySAP APO Projects Solution Implementation and Distribution Solution Monitoring Service plan and Execution Service Desk Upgrade Change Management Testing E-Learning Management SAP Solution Manager Global Template and Rollout Business processes
Title of Presentation, Speaker Name / 48 Toolset enabling delivery of Successful Solutions SAP Solution Manage Adoption Scenarios Plan Build Run Map business requirements and perform initial scoping with SAP Solution Maps from SAP Solution Composer Design, Configure, Document, Test and Go Live with SAP Solution using SAP Solution Manager with ASAP Roadmaps – covers new implementation and upgrade Manage Solution Changes with Change Request Management in SAP Solution Manager Manage internal support using Support Desk in SAP Solution Manager Run, Monitor and Operate SAP Solution with SAP Solution Manager 2 3 4 1
Title of Presentation, Speaker Name / 49 Enterprise Requirements Local Systems Requirements finalized in Local Implementation Projects Local Unit 1 Local Unit 2 Local Unit 3 Global Roll-out – Use of SAP Solution Manager Process in Detail T1V1 Define global template 1 Global Template become Reference System 2 Roll out global template T1V1 3 Implement template
Title of Presentation, Speaker Name / 50 Local Systems Requirements adapted in Local Implementation Projects Local Unit 1 T2 T3 Local Unit 2 T3 Local Unit 3 T2 Global Roll-out – Use of SAP Solution Manager Process in Detail (II) Enterprise Requirements T2 T3 Global Template(s) become Reference System 6 Roll out new template version T1V2 7 Implement new template version via comparison and adjustment 4 Roll in template requirements T1V2 5 Create new template version
Title of Presentation, Speaker Name / 51 Global Templates – From Definition to Shipment Template Project Template ZBANK Template ZHUMRES S2 MSS S1 Accounting S3 LSO Create templates and scenarios 1 Template ZHUMRES Template ZBANK Assign scenarios to template 2 Collect templates into transport 4 Release templates for: current SAP Solution Manager system another SAP Solution Manager system (transport) 3 S1 Accounting S3 LSO S2 MSS
Title of Presentation, Speaker Name / 52 Using SAP Solution Manager in a Template Project Visibility Controls template use Open for public use Closed for public use, template „under construction“ Global Rollout Functionality Controls the use of global attributes Project Preparation Setup template project framework Create a template project Import SAP Best Practices pre-configuration to the system Create required of template definitions (in the project) – containers used for rollout Select standard scenarios from the process library (BPR) as starting point for defining template-specific business scenarios
Title of Presentation, Speaker Name / 53 Using SAP Solution Manager in a Template Project Business Blueprint Define global requirements Document business requirements in customer-specific process structure Assign scenarios to individual template containers Set global attributes to determine scope of process changes in local roll-out projects Describe global business and technical requirements Global Attributes Changes to scenarios, processes and process steps allowed? If so, to what extent?
Title of Presentation, Speaker Name / 54 Note! Re-use of existing configuration possible Translation or process structure can be triggered using SAP standard translation tools. Using SAP Solution Manager in a Template Project Global Realization Prepare reference template with preconfiguration Assign related configuration (IMG) activities, create and assign BC Sets Assign global customer-specific developments (programs, transactions etc.) Record sample / master data as CATTs Create standard test cases (manual test cases, CATTs, eCATTs )
Title of Presentation, Speaker Name / 55 Using Solution Manager in a Roll-out Project Project Preparation Setup roll-out project framework Create a local roll-out project (type: implementation) Select one or multiple templates and related scenarios Business Blueprint Scope & enhance global template Adapt harmonized and local processes to local-specific requirements Document local specific requirements of harmonized/local processes Realization Configure global & local requirements Apply template-specific customizing (related BC Sets) for global processes Perform final configuration via IMG activities based on local-specific requirements Re-use master data samples recorded in global template Apply global customer developments (reports,...) Re-use standard test cases to test standard processes and use as template to create test cases for local-specific requirements
Title of Presentation, Speaker Name / 56 Template vs. Implementation Project Template Project Template ZBANK S1 Accounting Template ZHUMRES S1 LSO S1 MSS Implementation Project Template ZBANK’ S1’ Accounting Template is copied into implementation project Template content with pre- configuration is basis for local configuration Template original ZBANK and copy ZBANK’ are decoupled Copy template
Title of Presentation, Speaker Name / 57 Copy template Implementation Project: Adding Processes Template Project Template ZBANK S1 Accounting Template ZHUMRES S3 LSO S2 MSS Implementation Project Template ZBANK’ S1’ Accounting P3’ Budgeting P1 TPM P3 Budgeting P2 Planning Business Process Repository: Library of SAP reference processes
Title of Presentation, Speaker Name / 58 Global Roll-out in Different Stages Versioning concept to control/track changes in templates Roll-out Stage 2: Mass roll-outRoll-out Stage 1: Pilots Templ. ZBANK V1 S1 Accounting Pilot feedback Enhancements Templ. ZBANK V2 S1 Accounting
Title of Presentation, Speaker Name / 59 Global Roll-Outs – Benefits in Detail Support of process standardization projects Methodology Efficient centralized definition and pre-configuration of global / harmonized elements Setup of multiple templates in parallel Eased implementation at local sites Re-use of customizing on local components Compliance check Documentation of standards Reduced effort for standard adaptation Version management Comparison and adjustment of template versions
Title of Presentation, Speaker Name / 60 How SAP delivers ASAP roadmaps GlobalASAP Roadmap delivered via SAP Service Marketplace and SAP Solution Manager
Title of Presentation, Speaker Name / 61 Resources GlobalASAP Roadmaps on SAP Service Marketplace: General Information about ASAP and GlobalASAP Roadmaps: http://www.service.sap.com/roadmaps http://www.service.sap.com/roadmaps Related SAP Education Classes http://www.sap.com/usa/education/ SMI210 – ASAP Implementation Methodology Overview