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Compaq and Microsoft: Delivering the Business Benefits of an Intranet Portal.

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Presentation on theme: "Compaq and Microsoft: Delivering the Business Benefits of an Intranet Portal."— Presentation transcript:

1 Compaq and Microsoft: Delivering the Business Benefits of an Intranet Portal

2 The Portal Market Emerging but growing – US$ 2 billion WW market by 2004 [Merrill Lynch] – 76% of F500 will implement portal within 2 years [Delphi Group] – #2 CIO Priority [InformationWeek] – Fragmented market expected to consolidate to 2-3 players by 2004 [Meta Group] Organizations are targeting employees first [Meta Group] – 78% employees – 53% customers – 32% suppliers Multiple portals within an enterprise Strong role of business decision-makers

3 Business Requirements are driving the need for Workgroup & Enterprise Portals Employees need to share and collaborate with others to make the best decisions and take appropriate action To be competitive, a business requires fast access to relevant facts A portal can provide an aggregated view of business information, including data from back-end ERP systems Companies need to leverage their information assets to effectively flow ideas & “lessons learned” across functional areas

4 Challenges facing organizations today Difficult to locate information – Internet – Intranets – File share Hard to organize information Complex to publish and maintain information Requirements unique to each organizational unit – Workgroup – Corporate portal – Local disk drives – Exchange – Lotus Notes

5 Workgroup Scenario Requirements: – Create and share documents – Access information from multiple sources – Publish content to the outside – Find external information – Manage easily Document Library FileShares TrackingDatabaseTeam Web Site Partner Competitor Workgroup

6 Corporate Portal Scenario Requirements: – Aggregate multiple teams – Access LOB applications – Search/Browse – Publish news, announcements – Enable professional “librarians” Legal Department Document Library Engineering Team CAD Server Internet News And Reports Discussions Public Folders Corporate Web Site

7 Microsoft SharePoint Portal Server The flexible portal solution that lets you find, share and publish information easily – Simple, intuitive access to business information for better decision making – Integrated document management to increase portal productivity – Easy and effective way to build and customize intranet portals to meet unique business needs

8 Customizable Home Page SharePoint Portal Server Digital Dashboard Framework RichSearch CategoryBrowsing Subscriptions Web-basedDM

9 Role of SharePoint Portal Server Team Web Sites File Servers Internal Apps Exchange & Notes 3 rd -Party LOB Apps Internet Services News Feeds BI Systems

10 Checklist for deploying a SharePoint Intranet Portal 1. Define the Business Issues 2. Understand requirements for resources and expertise 3. Analyze existing systems, integration & uptime requirements 4. Investigate complementary software 5. Time to deploy your Intranet Portal!

11 Does your Workgroup or Company need an Intranet Portal? How is information shared around your company? – What obstacles are there to sharing information? Is relevant information easy for users to find and access? – Workgroup access? – Cross organizational access? How quickly is new information available to those who might need it? – Are they automatically notified regarding new information in their areas of interest? How do you develop content today? – What are your content development tools? What processes are there for content review and approval?

12 Define the Business Issues Search & Organization – One-step access to business-critical information – Stay current on documents, content and topics – Find the best information fast – Rapidly deploy a rich customizable portal Document Management –Easily manage documents where you create them –Simple creation, review and publishing –Profile documents for better discovery –Rich views highlight business critical data Collaboration Platform –Develop or extend workgroup (workflow) collaboration –Provide mobile user access –Integration with LOB applications –Flexible deployment using standard interface & tools ….most fall into these three categories:

13 LOB Integration Requirements? LOB Integration Requirements? Out-of-the-Box Customizable Dashboard & Web Parts Deep Office Integration with Document Management and Publising External Document Repositories Microsoft Standard: - Other SharePoint Servers - File Shares / MSX Public Folders Industry Standard: - Web sites - Notes Databases Custom / Project Specific: - such as LinkWorks / Expeditor Local SharePoint Repository - Non-published (draft) items - Published (approved) items ERP/CRM Systems... 3rd-Party Services LOB specific News... SharePoint Server Information Aggregation & Organization Collaboration & Document Management SharePoint Server Information Aggregation & Organization Collaboration & Document Management

14 Define the Business Issue Key Benefits, Key Returns [Nucleus Research]: Portal Search & Organization Benefits: – Increased productivity – Rapid response to competitive challenges – Reduced research needs – Reduced user training and IT helpdesk demands Portal Search & Organization Key Return Areas: – Lower cost of sales – Reduced administrative overhead – Reduced IT helpdesk/training budget – Reduced research/consulting costs

15 Define the Business Issue Key Benefits, Key Returns [Nucleus Research]: Document Management, indexing & categorization Benefits: – Improved information access – Improved document integrity – Reduced product and collateral rework – Reduced user training & learning curve Document Management, indexing & categorization Key Return Areas: – Reduced administrative overhead and HR training budget – Reduced communication costs – Reduced regulatory submission costs – Reduced printing, paper, storage costs

16 Define the Business Issue Key Benefits, Key Returns [Nucleus Research]: Collaboration & document-based discussion Benefits: – Increased innovation – Reduced product development lifecycle – Reduced time to market Collaboration Key Return Areas: – Lower cost of sales – Lower communication costs – Reduced IT admin costs – Reduced product rework costs

17 2. Understand requirements for resources and expertise 2. Understand requirements for resources and expertise Custom, semi-custom or “out-of-box”? In-house resources/experts or outsource? Implementation timeline? LOB integration requirements? Mobile access? Whatever your access, integration, timeline or resource requirements, Compaq Global Services can complement your existing resources.

18 Customization Requirements? SharePoint is highly extensible: Search any store, any format – Web servers, file servers, Exchange public folders, Notes Databases Build any search front-end – Full-text query extensions Customizable SharePoint Portal – Digital Dashboard and Web Parts available to customize user experience Automate Document Management – Flexible Content Migration from any source with automatic profiling capabilities – Incorporate business processes around documents

19 2. Understand requirements for resources and expertise 2. Understand requirements for resources and expertise Custom, semi-custom or “out-of-box”? – “Nucleus Research found that SharePoint Portal customers will gain benefits in sharing and reuse of information, but investments in connecting data sources to SharePoint Portal and categorizing information are needed to achieve success.”

20 Resource & Expertise Requirements? Compaq Global Services offers consulting and design services for a custom solution: Interface design to comply with corporate style Information architecture to structure content based on workgroup/corporate taxonomy Custom web parts for display of specialized content Custom web parts for accessing LOB applications Custom web parts for specialized portal applets and wireless access Search architecture to support consolidated search

21 Compaq’s Solutions for SharePoint: Portal Solutions – Assessment Service – Rapid Pilot Service – Information Search Portal Service – Publishing and Intranet Portal Service – Portal Enhancement Service Document Management Solutions – Deployment Service – Consolidation Service – Migration Service Collaborative Application Service – Web Storage System Workshop – Document Routing / Workflow Service – Document Archiving Service – Custom Application Service – Mobile User Service – Solution Migration Service Collaboration Platform Document Management Search & Organization

22 Compaq Global Services Resources & Expertise: Dedicated Practice with 150 trained SharePoint consultants located around the world SharePoint Knowledge Centers located in US and Europe for fast, custom deployments and pilot testing Standardized Services & Proven Methodologies – Template Architectures and Components – Proven Compaq Services Methodology Worldwide community of skilled professionals – Supported by a SharePoint based Knowledge Repository – Microsoft-designated SharePoint Global Launch Partner

23 3. Analyze existing systems & availability requirements 3. Analyze existing systems & availability requirements System requirements? – System software – Client requirements Uptime requirements? – Evaluate risks/solutions – High Availability with off-the-shelf technology – Uptime Investments: clustering, redundant components, training, operational procedures Sizing the server(s): – Based on joint Compaq/Microsoft performance testing, Compaq offers configuration guides and “best practice” deployment guidelines at:

24 Analyze System Requirements SharePoint Portal Server Set-up: Does not require Active Directory Does not require Exchange Server Requires Windows 2000 Server, SP1 Localization – English, Japanese, German, Italian, Spanish, French SharePoint Client Requirements: Office Integration (Office 2000 or Office XP for enhanced search & doc publishing) Web Folders (Windows 2000, Windows 98, NT4) Hardware: P2 300MHz, 64MB RAM or greater Browser Client: Internet Explorer 4, Navigator 4, or greater

25 Gain knowledge of your environment Identify risk areas Consider possible solutions Assess trade-offs (ROI) Gain knowledge of your environment Identify risk areas Consider possible solutions Assess trade-offs (ROI) Assess elements that contribute to failures & determine uptime goals: Objectives Analyze Uptime Requirements Hardware Storage Software Management People Services 99.? %

26 Analyze Uptime Requirements : Compaq ProLiant Servers with high availability storage options:RAIDECC Redundant Power Supplies Redundant Controllers Pre-Failure Warranty PCI Hot Plug Rapid Deployment (SSST) Leverage Off-the-Shelf Leverage Off-the-Shelf Technologies ML DL CL

27 Sizing the Server(s) Departmental Solution: Single System, 1-2 CPU – recommend ProLiant DL380 Single Group / Single Purpose Shared Solution: (designed to quickly expand) Single System, 2-4 CPU – recommend ProLiant DL580 Multi Purpose / Multi Group Single workspace Search engine Single server Sales Marketing Manufacturing Engineering

28 Sizing the Server(s) Distributed Solution for Scalable Portal Deployment Distributed systems options: 8-way servers, Storage Area Networks, Clusters, front/back-end Multi Purpose / Multi Group Engineering Manufacturing Marketing HR Sales Consolidated search

29 4. Investigate Complementary Applications 4. Investigate Complementary Applications Project management, collaboration System(s) Monitoring & Management Mobility/wireless Anti-virus, etc. Note: Additional “best-in-class”ISV applications are being assessed and documented for deployment by Compaq as part of a SharePoint Business Partnership program.

30 Project Management & Collaboration aimware Team Central A worldwide team can be set up in 20 minutes Everyone on the “same web page” gives a single place to – Communicate – confusion eliminated – Align - common focus on the same goals – Collaborate – “you do this, I do that, then we are finished!” – Relate – customers, suppliers can participate – Work productively with: Speed – just “click and go” Organization – everything is in folders on the Team Central site Clarity - no confusion as to who has to do what – Work Securely - members information is safe Individual efforts add up to synergistic team successes

31 Project Mgmt/Collaboration aimware Team Central

32 System Monitoring & Management Compaq Insight Manager: Remote Management - Out- of-band management. How can I get back into my server... dial in via modem or serial cable, even if the network has gone down. Fault Management - When a drive fails. When memory has an ECC correction. Temp in server is too hot. When a fan fails. Configuration Management - Firmware current, knowing the model number of the drive... version control...pull up all firmware and software on server, inform you which are out of date. Performance Management - Processor utilization. Free volume space on each of your defined OS volumes, etc.

33 System Monitoring & Management Tools: Application performance management – Exchange vs. the WAN – Services Management – Alarms & Alerting – Performance Management Virus checking Administration – Managed Migrations – Security & Policy enforcement

34 Requirements for Mobility? Compaq has done it!

35 5. Time to Deploy your Intranet Portal! 5. Time to Deploy your Intranet Portal! Sample Portal Deployment Project managed by Compaq Global Services Intake meeting Project Plan Assessment and Design Custom UI implementation Folder and Profile Configuration Search and Category Configuration Migration of existing content Connections to external content sources Project Closure Development of Custom Web Parts Installation and Configuration Training

36 Customers Deploying Compaq SharePoint Solutions Today! Irish Government – Dublin, Ireland Tracy Unified School District- California Lifetime Television – New York Telecom Italia Mobile – Rome, Italy Royal Danish Ministry of Foreign Affairs – Copenhagen Maruti Udyog Ltd. (Suzuki) – Gurgaon, India 20twenty – Capetown South Africa Compaq Global Services

37 Compaq is doing it today! Compaq has committed the resources and expertise to provide complete SharePoint Intranet Portal Solutions to reduce the time and risks of implementation: Expert SharePoint consulting services for planning and deployment of a standard or custom solution ProLiant servers and storage, configured to meet your performance and availability requirements, based on extensive performance and solution testing Ongoing support services available for HW and SW

38 Resources to take the next step: Overview of Compaq’s SharePoint Portal solutions, case studies and resources: For a Compaq Global Services Portal Assessment or other SharePoint services, contact Joann Strathmeyer at: For additional information regarding Compaq’s SharePoint solutions contact: – North America: Roberta Hanlon at – EMEA: Piet Giesbers at – SharePoint Portal Server Rapid Deployment Solution: nt_portal_server_solution.doc nt_portal_server_solution.doc To access Compaq’s SharePoint Solution Centers for proof-of- concept designs, testing, demonstrations or planning, contact: – North America (Washington, D.C.): xxxxx – Dublin, Ireland: xxxxx – Utrecht, The Netherlands: xxxxx

39 “Together, Compaq and Microsoft are providing Leading Solutions to Eliminate Intranet Publishing Barriers and Organize Corporate Knowledge” SharePoint Portal Server Solution from Compaq Office Mobile Browser

40 Backup Slides 1.SharePoint Feature/Benefit Slides (2 slides) 2.Compaq’s SharePoint server configurations: –Work group 3.SharePoint Customer Slides – Tracy Unified School District- California (3) – Lifetime Television – New York (2) – Telecom Italia Mobile – Rome, Italy (2) – Maruti Udyog Ltd. (Suzuki) – Gurgaon, India (2)

41 Key SharePoint Portal Server features SharePoint documents and folders are accessible directly from the desktop and Office applications Intranet access through the SharePoint Portal (web enabled) Security based on existing NT domain accounts, groups, and passwords (per folder or per document) Powerful new search technology – Across multiple SharePoint Portal servers – Across the enterprise of a variety of information sources Document Publishing features – Use standard MS Office editors to create content – Check-in/check-out – Versioning – Review and approval – Discussions

42 SharePoint Portal Server Benefits Simple Access Industry-leading search technology Access most important enterprise content Stay current using scalable persistent query services Automatically group content with auto categorization Scalable search for most demanding intranet portals Portal Productivity Most intuitive solution for Office and Windows users Incorporate business processes around documents Easily manage security and access to documents Profile documents for better discovery Web browser as an alternative user interface Easily Build and Extend Rapidly deploy an out-of-the-box portal Easily customizable using Web Parts technology Internet and industry standard interfaces Leverage ASP and ADO to add web collaboration

43 SharePoint Configuration: Entry Level, Small Workgroup COMPAQ ProLiant ML350 1 x 933 MHz Pentium III CPU (upgradeable to 2) 512MB main memory 6 x 18.2GB Ultra2 SCSI disks (internal) Compaq Smart Array 3200 Controller Two Wide Ultra-2 channels providing 160MB/s total 64-MB1 battery-backed removable read/write cache Compaq AIT 50 GB Tape Drive 36 GB/hour data transfer (at 2:1 compression) < ~50 users < 10,000 documents stored < 100,000 indexed documents

44 SharePoint Configuration: Growing Workgroup COMPAQ ProLiant DL380 1 x 800 MHz Pentium III CPU (upgradeable to 2) 1GB main memory 6 x 18.2GB Ultra2 SCSI disks (internal) Rack-mounted for easy growth COMPAQ 20/40 GB DAT Up to 32.4 GB/hour capacity (at 2:1 compression) Compaq Remote Insight Lights-Out Edition Manage the server remotely even from your PocketPC < ~200 users < 10,000 documents stored < 100,000 indexed documents

45 Department or Division Workgroup < ~500 users < 10,000 documents stored < 100,000 indexed documents COMPAQ ProLiant DL580 2 x 700 MHz Pentium III CPUs (upgradeable to 4) 2GB main memory Add SmartArray 5302/64 I/O controller 4 x 18.2GB Ultra3 SCSI disks (internal) Dual Power Supplies COMPAQ StorageWorks 4314R (Rack mounted) Provides an additional 14 x 36.4GB Ultra3 SCSI disks Full RAID support (RAID 0, 1, 0+1, 5) Hot Swap capability COMPAQ 20/40 GB DAT DDS-4 8 Cassette Autoloader 8 Cassette Magazine (7 Tapes + 1 Cleaning Tape) Up to 16.8GB / hour capacity (at 2:1 compression) Compaq Remote Insight Lights-Out Edition Manage the server remotely even from your PocketPC

46 SharePoint Customer Implementation Tracy Unified School District - California Profile – A public, K-12 school district with an Adult School. – A total of 14,276 students and 1,345 full- and part-time staff members – 2 central administrative facilities and 19 remote school sites. Business Problem – Ever-increasing state and federal reporting requirements – Mobile staff needed secure, standard location to access/store information – Many legacy documents for the new system – 60+ servers at 22 sites a challenge to IT department – attachments used to disseminate critical information – No consistent method for document collaboration/versioning

47 SharePoint Customer Implementation Tracy Unified School District - California Phase One – Document Management Solution – 80+ years of legacy paper documents and fileshares on dispersed servers moved to SharePoint – A single point of access to their documents. Phase Two – Dynamic information portal solution Forms and document tracking/approval processes Custom applications will integrate student information system for staff and administrators

48 SharePoint Customer Implementation Tracy Unified School District - California Configuration – Systems: –One Compaq ProLiant DL 8000 Server – Software: –Microsoft SharePoint Portal Server –Windows 2000 Server – Solutions: –Compaq Document Management Solution –Compaq Publishing and Intranet Portal Solution – Services: –Compaq Global Services

49 SharePoint Customer Implementation Lifetime Television – New York City Company Profile: – Ranked #1 network in basic cable primetime television – Recognized media leader providing: Contemporary innovative entertainment Information for women audiences Business Problems – Slow info delivery hampered decision-making – Delayed retrieval of pictures, video and sound clips – No communication center for dispersed staff (New York, Los Angeles, Detroit, Dallas and Chicago)

50 SharePoint Customer Implementation Lifetime Television – New York City Solution – Dispersed staff stays informed with SharePoint intranet portal site – News feed automated with XML interface to intranet home page enhances decisions – Desktop access to media files with SharePoint through Multimedia Player Configuration – Systems: – One Compaq ProLiant DL 380 Server – Software: – Microsoft SharePoint Portal Server and Windows 2000 Server – Solutions: – Compaq Publishing and Intranet Portal Solution – Information and Search Portal Solution – Document Management Solution – Services: – Compaq Global Services

51 SharePoint Customer Implementation Telecom Italia Mobile – Rome, Italy Company Profile – TIM delivers a total mobile communications solution – Over 48 million customers across Europe and South America – Known for innovative solutions including voice, reception of /faxes, navigation on the internet, short messages on mobile phone display, remote control of household appliances and reception of online news. – Futures include environmental data monitoring and telemedicine Business Problem – Using Microsoft Exchange public folders to manage documents – Complex folder hierarchy making locating documents difficult – Difficult to publishing, manage and control internal users’ documents

52 SharePoint Customer Implementation Telecom Italia Mobile – Rome, Italy Solution – Simplified document management – User friendly interface and improved search query results – Documents consolidated into an effective system Configuration – Systems: –One Compaq ProLiant DL 5500 Server – Storage: –Compaq StorageWorks RA3000 disk – Software: –Microsoft SharePoint Portal Server, Windows 2000 Server – Solutions: –Compaq Document Management Solution – Services: – Compaq Global Services

53 SharePoint Customer Implementation Maruti Udyog, Limited – Gurgaon, India Company Profile – Maruti Udyog Limited is a joint venture between: Indian Government Suzuki Motor Company of Japan – Maruti is the largest manufacturer of passenger cars in India 60% market share Ranked #1 in customer satisfaction by JD Power Survey 2000 for India Business Problem – Inefficient use of to disseminate information – Costly data storage – Wanted to be more responsive to customer issues – Unable to keep users aware of changes to documents – Difficulty locating desired documents

54 SharePoint Customer Implementation Maruti Udyog, Limited – Gurgaon, India Solution – Document management for collaboration, routing and approval – Published material is easier to locate, manage and maintain – Customized static and dynamic reports within intranet portal environment. – The solution also includes an Extranet capability for Maruti dealers Configuration – Systems –One Compaq ProLiant DL 380 Server – Software –Microsoft SharePoint Portal Server –Windows 2000 Server – Solutions –Compaq Publishing and Intranet Portal Solution – Services –Compaq Global Services


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