2 Quest Software – Leadership Major Systems Management Software Provider Two time winner, Microsoft Global ISV Partner of the Year Microsoft Partner of the Year in Advanced Infrastructure Solutions, Active Directory for 2009 #1 in Database Management Software Market, North America for 2009 (Gartner) Leader in Identity and Access Management (IDC)
3 Quest Desktop Virtualization Business Unit 1999: Systems Integrator specializing in app delivery –Thousands of production deployments 2004: Provision Networks founded –Enhance the Windows platform with remote access, printing and profile solutions 2007: Acquired by Quest Software –Taking Desktop Virtualization, Application Delivery and end user productivity to the larger Enterprise –Product now in it’s 7 th generation A Rich Legacy of Virtualization Domain Knowledge and Experience
4 Sampling of vWorkspace Wins by Vertical Financial & Insurance Manufacturing Public Sector Defense Intelligence Agency US Army CENTCOM US Air Force US Army MEDCOM FAA Education Healthcare
5 Desktop Virtualization Challenges Key Inhibitors to Wide-Scale Deployment Overall end-user experience not acceptable Complexity and # of solution components needed Immaturity of management solutions Promised TCO reductions not being realized Cost-effectiveness –Need to mix/match VDI, TS/RDSH, Blade and Physical PCs according to types of users and the resources they need –Use VDI only when absolutely needed - keep costs down
6 Our Position on Desktop Virtualization VDI is only one part of the solution for Desktop Virtualization Blending TS/RDSH, VDI, Blade/Physical PCs and Application Virtualization within one management solution is optimal Efficiencies within the management of deploying and maintaining virtual desktops is critical as adoption expands Overall performance, range of access device support and seamless peripherals support is critical on the end user side Provide customers with a solution that can migrate from one platform to another over time – protect their investments The Power of Choice and Flexibility…
7 Quest vWorkspace Cost-effectively configure the right computing resource for the type of worker Efficiently schedule and automate virtual desktop management tasks and operations Keep TCO in check by supporting more virtual desktop users with less IT staff Securely delegate centralized administration authority based on well defined roles Platform Choice - among Microsoft, VMware, and Parallels Provides users with an optimized experience by supporting a wide range of access devices and peripherals, significantly enhances performance beyond default RDP One Solution for Managing and Provisioning VDI, Terminal Services/RDS and Physical/Blade PCs…
8 Latest Release – vWorkspace 7.1 EOP Xtream –Boost WAN/Internet Performance –Reduce effects of latency for branch/remote offices and DaaS Integration & Enhancement of Windows Server 2008 R2 RDS –Automated setup of WS 2008 R2 as a Connection Broker –Publish apps and desktops using RemoteApp and RD Web Access –Supports Remote Desktop Gateway for secure Internet access Rapid virtual desktop provisioning with Hyper- V and SCVMM –Automates and accelerates virtual desktop creation by rapidly cloning virtual hard disks using Hyper-V differencing disks –Advanced load balancing of user connections between Hyper-V hosts delivers an improved user experience and optimizes server utilization Boost Wan Performance & Enhance Microsoft RDS…
9 Solution: Quest vWorkspace Broker VDI: Multiple Options Terminal Services/RDSH Blade PCs User Experience Optimized Performance Range of Access Devices Universal USB and Print Management Automation Flexibility Security
10 Simplify Management of Application and Desktop Delivery Multiple User Types – Multiple Deployment Options – Single Console Knowledge Workers VDI Power Users Blade PCs Fast and Personal Can be user-customized Provisioned on-demand Fully isolated and secure Standard desktop OS Task Workers Terminal Server Shared OS Shared Apps Server OS Fast, Powerful and Consistent Demanding users/applications Fully isolated and secure Standard desktop OS Management Console Deploy and Manage the Most Cost-Effective Solution
11 Single Management Console – RDS, VDI and PCs
12 Managing multiple hypervisors
13 Management Console Stack ElementsvWorkspace User Environment/Profile Desktop Delivery Application DeploymentMultiple Options Connection Broker Automated Management and Provisioning Hypervisor ManagementMultiple Options HypervisorMultiple Options Storage Automation Where Does vWorkspace Fit in the Stack?
14 Management Console Stack ElementsVDI with Microsoft User Environment/Profile Desktop Delivery extends RDP and RemoteFX Application Deployment Connection Broker extends RDS Automated Management and Provisioning Hypervisor Management Hypervisor Storage Automation extends Hyper-V differencing disks Where Does vWorkspace Fit in the Stack?
15 Management Console Stack ElementsVMware Example User Environment/Profile Desktop Delivery EOP extends RDP Application Deployment Connection Broker Automated Management and Provisioning Hypervisor ManagementvCenter Server HypervisorVMware ESX Storage Automation integrates with Linked Clones Where Does vWorkspace Fit in the Stack?
16 Management Console Stack ElementsParallels Example User Environment/Profile Desktop Delivery EOP extends RDP Application Deployment Connection Broker Automated Management and Provisioning Hypervisor ManagementParallels Virtuozzo HypervisorParallels Virtuozzo Storage AutomationParallels Virtuozzo Where Does vWorkspace Fit in the Stack?
17 Management Console Stack ElementsTS/RDSH Example User Environment/Profile Desktop Delivery EOP extends RDP Application Deployment Connection Broker extends RDS Automated Management and Provisioning Hypervisor ManagementN/A Virtualization PlatformTerminal Server/RDSH Storage AutomationN/A Where Does vWorkspace Fit in the Stack?
18 Broker VDI: Multiple Options Terminal Services/RDSH Blade PCs User Experience Optimized Performance Range of Access Devices Universal USB and Print Management Automation Flexibility Security Solution: Quest vWorkspace
19 POC Initial Deployment Full-Scale Deployment WITH Quest vWorkspace Reduces the Complexity and IT Effort Required to Manage the Virtual Desktop Environment More Users and Apps More Users and Apps Solution: Quest vWorkspace Desktop Virtualization Challenge: Increases in TCO with Production Deployment Contains TCO Avoids increases in IT staff Effective Mgmt. is the key Costs do not shift to Data Ctr.
20 Desktop Task Automation MSI Package Deployment Change Power State Reconfigure Virtual Machine Copy Files Run Scripts Delete Virtual Machines Change Logon State Management Console
21 Granular Delegated Administration
22 User Session Management
23 Managing Applications from vWorkspace
24 Broker VDI: Multiple Options Terminal Services/RDSH Blade PCs User Experience Optimized Performance Range of Access Devices Universal USB and Print Management Automation Flexibility Security Solution: Quest vWorkspace
25 Optimized End-User Experience Ensure Virtual Desktop Acceptance EOP Xtream* – WAN acceleration EOP Universal USB – Universal device support EOP Print – Universal print driver EOP Multimon – Multi-Monitor support * Patent Pending
26 EOP Multimedia Acceleration –Windows Media Player acceleration –Flash video acceleration EOP Graphics Acceleration –Lossy compression EOP Text Echo –Instant typing response EOP Audio – HQ bi-directional –Configurable –Latency Tolerant –Buffering With vWorkspace EOP Without vWorkspace EOP Optimized End-User Experience Ensure Virtual Desktop Acceptance
27 The vWorkspace Difference 5 Levels of Independence
28 Quest vWorkspace Product Options
29 The Smarter Way to Desktop Virtualization Simplified – Consolidation Reduces Complexity Efficient – Schedule and Automate Operations Flexible – Adapt to Changing Needs and Platforms Scalable – Built for Full-Scale Deployments, Not just POC Cost-Effective – Best Price/Performance Available Work Smarter, Not Harder.
30 Questions and Answers ROI White Paper Desktop Virtualization: Best Bet for a Dwindling IT Budget? Where are the Actual Savings? www.quest.com/documents/landing.aspx?id=10685&technology=&prod=389&prodfamily=&locwww.quest.com/documents/landing.aspx?id=10685&technology=&prod=389&prodfamily=&loc= vWorkspace Demos www.quest.com/vworkspace/demo.aspx Case Studies www.quest.com/documents/list.aspx?contenttypeid=13&technology=&prod=389&prodfamily=&locwww.quest.com/documents/list.aspx?contenttypeid=13&technology=&prod=389&prodfamily=&loc= vWorkspace Evaluation Software www2.provisionnetworks.com/downloadreg.aspx vWorkspace & Microsoft VDI Solution www.vworkspace.com/aWinningPartnership/ vWorkspace Web pages & General Information www.quest.com/vworkspace/ vWorkspace Webcasts and Events www.quest.com/vworkspace/events-webcasts.aspx
32 Brokering Comparison Capabilities Quest vWorkspace VMware View Hypervisor support Hyper-V, ESX, Parallels ESX ONLY Single product to support VDI, Terminal Services/RDS, and Blade PCs VDI Only Load balancing and management of TS/RDS Centralized management of VDI sessions Publishing of individual applications Built-in load balancing of multiple brokers Application VirtualizationApp-V integrationPremier Ed - ThinApp Web client for user access RDP only No PCoIP Clients for: Windows, Mac, Linux, Java, thin client No Java Mac – RDP only QUEST CONFIDENTIAL All information is believed to be correct as of 6th April 2010. Content subject to analytical edits and frequent updates
33 Management Comparison Automation Capabilities Quest vWorkspace VMware View Management Automation Rapid provisioning of virtual desktops Premier Edition Batch creation of virtual desktop VMs Dynamic auto expansion of virtual desktop groups Virtual desktop management: copy files, run exe/scripts, deploy MSIs Scheduling of management operations Forced session log-off when specified apps hang QUEST CONFIDENTIAL All information is believed to be correct as of 6th April 2010. Content subject to analytical edits and frequent updates
34 Management Comparison Flexibility Capabilities Quest vWorkspace VMware View Management Flexibility Virtual desktops can be assigned to a user Assign virtual desktops by AD security group or OU Assign virtual desktops by access device IP, IP range or device name Restrict virtual desktop access by time and day Configuration of user environment integrated with access policies Search through all VDI sessions Remote control or “shadow” a user’s active VDI session Advanced user profile management Separate product QUEST CONFIDENTIAL All information is believed to be correct as of 6th April 2010. Content subject to analytical edits and frequent updates
35 Management Comparison Security Capabilities Quest vWorkspace VMware View Management Security Pass-through credentials (single sign-on) Smart card authentication RDP ONLY Not PCoIP Remote connections can be secured with SSL/TLS RDP ONLY Not PCoIP Management console provides multiple levels of granular delegated administration Granular, policy-based application access control QUEST CONFIDENTIAL All information is believed to be correct as of 6th April 2010. Content subject to analytical edits and frequent updates
36 User Experience Comparison Capabilities Quest vWorkspace VMware View Fast graphics updates on LAN Fast graphics updates on WAN Optional lossy compression for acceleration of high bandwidth graphics PCoIP only Multimedia redirection (Windows Media, AC3 & MPEG formats) Flash Player redirection Applications using 3D animation & advanced graphicsOK for remote access PCoIP on LAN, but reduces svr scalability High quality bi-directional audio Universal USB device redirection – virtual USB hub RDP only Not PCoIP Universal print driver for client printers Universal print driver for network & remote relay printers QUEST CONFIDENTIAL All information is believed to be correct as of 6th April 2010. Content subject to analytical edits and frequent updates
38 Quest vWorkspace Compared to t he Citrix Line-up The Quest vWorkspace Desktop Virtualization Solution is less costly, less complex and easier to manage than Citrix XenDesktop. The Quest vWorkspace Desktop Virtualization Solution does not replace or add required components to the Microsoft Virtualization stack, but rather extends and enhances what is already there. High Level… $225 $169 Quest vWorkspace Enterprise $169 per concurrent user - includes 1 year of 24x7 support and maintenance ~$450 (at 2:1), Equivalent concurrent user price - does not include support or maintenance $225 per named user or access device. Citrix XenDesktop Enterprise $450 Perpetual License Comparison
39 Quest vWorkspace Compared to t he Citrix Line-up Less time learning and switching between disparate systems = more time doing and being productive One infrastructure/farm vs. three (XenDesktop + XenApp + Provisioning Services) One unified management console vs. many (up to as many as 6 different consoles with Citrix – each with their own interface) vWorkspace is less complex… In this case, Less is More.
40 Quest vWorkspace Compared to t he Citrix Line-up Does not require extending the Active Directory Schema Full, native integration with, and automation of Microsoft SCVMM Automates native platform storage functionality (e.g. Microsoft Hyper-V Differencing Disks), vs. requiring proprietary Citrix Provisioning Server More flexibility in deployment options - AD User, AD Group, AD OU, Device IP or Device Name Does not require separate VLANs or PXE Boot (Citrix Provisioning Server requires these) vWorkspace is easier to implement… Extend and Enhance vs. Add and Replace.
41 Quest vWorkspace Compared to t he Citrix Line-up Resolve calls at the helpdesk - XenDesktop doesn't offer "integrated" tools to resolve helpdesk calls Integrated User Environment Configuration and Profile Management Schedule, Automate, Search, Filter, Sort, Remote Control, Remote Task Manager, MSI Push Eliminates printing issues that are notorious with Citrix vWorkspace is easier to manage… Delegate to the lowest cost IT staff.
43 Case Study – Donna Independent School District Critical Needs –Reduce student desktop costs –Double the number of classroom computers –Centralize desktop management and improve security –Leverage existing virtual environment without adding infrastructure costs Results –Saved $60,000 per year in reduced energy –Reduced maintenance costs by 50%, saving over $800,000 over four years –Improved reliability, security and instructional uptime –Doubled the number of student desktops by using cost savings “The Quest vWorkspace virtual desktop solution gives us remarkable advantages in terms of cost savings, resource optimization and energy efficiency. It enabled us to double our number of classroom computers while saving 50 percent in maintenance costs. Over time, the incremental savings and low costs for thin client replacement will continue to support our instructional technology goals.” - Marie Evans Technology Director
44 Case Study - Critical Needs –Maintain a physical PC-like user experience –Better control file and application access & security –Simplify and reduce cost of desktop management –Reduce lost files and provide centralized data back-up Results –Lower cost for hardware – 24% savings per desktop –Lower management cost – reduce staff from 20 to 2 –High availability -- create virtual desktops in a 1/5 the time to re-image a physical one –Improve security and simplify administration with centralization 44 ‘‘Quest’s vWorkspace has offered easier data sharing between offices and corporate headquarters and vastly improved security. Files can’t be lost, stolen or saved to the wrong location because now each user will have an individual access ID and a private storage area without the need for expensive local IT resources. Our staffers couldn’t live without vWorkspace’s universal printing feature, but for us the real benefit is the ability to provision a specific application to a specific user across the entire environment.’’ - James Maroney Director of Infrastructure
45 Case Study - Critical Needs –Gain flexibility and reduce costs of desktop maintenance –Improve security and disaster recovery –Reduce energy costs, be more environment conscious Results –90% reduction in physical desktop visits –200,000 reduction in hardware costs –50% drop in energy costs –10 minutes vs 1-2 hours to re-image and present a new a desktop 45 “We looked at a lot of technology, but only Quest vWorkspace allowed us the flexibility to have one broker for Microsoft Terminal Services and VDI on ESX hypervisor in one desktop client. Add to that their USB device support and universal print driver, and no other solution compared in the same price range” -Johan Vrijders, Director of IT Infrastructure Operations
46 Case Study - Critical Needs –Sheffield needed to deliver the best patient information at point of care –Information was being delivered by written patient notes and new information transcribed at a later time –The Bed Head Solution provides a perfect opportunity to deliver the right clinical information at point of care Results –A clinician can now access the entire clinical desktop at a patients bedside –All local and national applications are available –Secure and very easy to access using the NHS Smartcard –Fast switching between bed heads 46 “The scheme has been high on the Trust's desirable developments list for some time and could dramatically transform current patient NHS record systems. The solution will allow medical and nursing staff to increase the time they spend on patient care, giving patients more of the individual attention they require, by reducing the need to log in and out of numerous systems. Other benefits include the reduction of the endless administrative paper trail, freeing up revenue which can now be invested into other areas of improving patient care.” - Russell Banks Head of IT Sheffield Children's NHS
47 WinWire – Coca-Cola Pain –Initially had VMware View implementation –Wanted better graphics rendering and acceleration –Also wanted ability to securely delegate authority to perform certain management functions Power –A multi-phase strategy was painted by Quest and Microsoft to ultimately move off the VMware platform to Hyper-V –Because vWorkspace supports both platforms, Coke has begun implementation with vWorkspace now with an eye to moving to hyper-v in the future Vision –Assuming Coke had stayed with View, an entire rip-and-replace cost and challenge would have been in play –VMware’s ThinApp was being considered, but because vWorkspace is now in place and has native integration with App-V – likely Coke will deploy App-V in near future Value –Initial sale was for 250 licenses, but Coke is looking to deploy 8000 more in 2010. The upside for both Microsoft and Quest is intriguing 47 Quest Software Opens Door for Microsoft’s Hyper-V to Replace VMware ESX
48 WinWire – Cox Communication Pain –Complete management functionality across current desktop infrastructure –Limited budget – seeking reasonably priced solutions Power –Quest and Microsoft constructed a 200 license POC pilot –Potential to save over existing VMware and Citrix installations –Pilot VDI POC is Quest/Microsoft vs. VMware Vision –Because Cox is an EA/SA customer, only purchase requirements were Server 2008 Enterprise, VECD and vWorkspace –vWorkspace offers virtual desktop management suite with everything needed to provision, deploy and manage across VDI, terminal services, and physical blade PCs Value –Opportunity to test a cost effective option with more functionality, better security, and more cohesive fit with existing Microsoft environment 48 Quest Software and Microsoft Clinch Deal by Helping Customer Save Money Over VMware