Profile Options Security Setup Parameterization Changes the order in which table columns are displayed Tailor a query result Change the color scheme of the UI Add attributes on the display Etc…. Add new functional flows Extend or override existing business logic Rethink your “Customization” Strategy Oracle Principles ConfigurePersonalize Extend CustomizeCustomize
ACTION: ORCHESTRATE PROCESSES, SIMPLIFY INTEGRATION Real World Challenges From Customers “Why can’t it be simpler to connect multiple applications?” “How do I integrate on premise applications with those in the Cloud?” “What can I do to eliminate downtime from upgrades and migrations?” “How do I make my processes more agile?”
Drive business specifications and modeling of business functions Agile methodology for managing change Guide users to optimal goal accomplishment with minimal learning Business visibility into transactions and their impact on business Leverage business policies embedded in applications such as approval hierarchies Orchestrate End-to-End Processes Business Process Management In Action ORACLE’S SOLUTION FOR APPLICATIONS CUSTOMERS
Oracle Confidential, Under NDA FN Herstal Oracle BPM Suite 11g, SOA Suite 11g, OSB 11g, BPA, AIA to automate entire order-2-cash process. SOA Suite & AIA manage integration with legacy applications (Baan), E-Business, home-grown applications & database. BPM Suite orchestrates and enables visibility across entire Order2Cash process. BPM suite manages business exception handling and human participation. Designs, manufactures and distributes a full range of firearms and accessories for defense, law enforcement, hunting and marksmanship. Business processes were difficult to analyze. Large portion of logic was hardcoded in legacy systems with disparate systems. Opportunities & Challenges Solution Results Enabled real-time ordering of military fire arms and spare parts as compared to off-line ordering. Faster time to process and deliver orders by automating process flows and exception handling. PM is used by the business users to monitor process status in real time.
Oracle Confidential, Under NDA FN Herstal Order 2 Cash Project Overview
BPM and SOA for PeopleSoft HR Process Case Study
Use-Case Business Drivers Lack of Visibility into existing Job Opening’s FLSA (Fair Labor Standard Act) certification process Currently the process is email/paper based HR has to track job code certification manually Low HR Productivity HR tracks the process manually Out of compliance, certification statistics reports have to be produced manually Minimize PeopleSoft upgrade costs
Process Flow C. Doyle (FLSA Supervisor) Initiates (Via PeopleSoft) J. Stein (Legal) J. London (HR) Split Update/Correct Approve or Reject C. Doyle (FLSA Supervisor) Join R. Steven (C. Doyle’s Manager) Escalate Approve or Reject C. Doyle (FLSA Supervisor) Completes