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Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 12 1.

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Presentation on theme: "Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 12 1."— Presentation transcript:

1 Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 12 1

2 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.Insert Information Protection Policy Classification from Slide 13 2 The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

3 Extending Oracle Applications with the Oracle BPM Solution Nishit Rao Senior Director Product Management Oracle Fusion Middleware Xiaoxuan ZHANG Sinopharm Group Co., Ltd.

4 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.Insert Information Protection Policy Classification from Slide 13 4 Program Agenda  Terminology  Extending applications  BPM approach  Demo: Modeling simple business process  Demo: Loan Origination Demo  Customer examples  Q&A

5 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 5 ORACLE APPLICATIONS FUSION APPLICATIONS ISV/CUSTOM APPLICATIONS Business Innovation Platform FOR THE ENTERPRISE & THE CLOUD Identity Management Business Process Management Content Management Business Intelligence Service Integration Data Integration Development Tools Cloud Application Foundation Enterprise Management Web Social Mobile USER ENGAGEMENT ORACLE FUSION MIDDLEWARE

6 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 6 The Business Innovation Platform FOR ALL ORACLE APPLICATIONS Oracle Applications are all certified on FMW

7 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 7 Oracle Fusion Applications Built on the Oracle Fusion Middleware for the Enterprise and Cloud

8 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.Insert Information Protection Policy Classification from Slide 13 8 Oracle Fusion Applications Certified APPLICATIONS UNLIMITED Oracle Fusion Middleware - Extension platform

9 Profile Options Security Setup Parameterization Changes the order in which table columns are displayed Tailor a query result Change the color scheme of the UI Add attributes on the display Etc…. Add new functional flows Extend or override existing business logic Rethink your “Customization” Strategy Oracle Principles ConfigurePersonalize Extend CustomizeCustomize

10 Copyright © 2012, Oracle and/or its affiliates. All rights reserved– Confidential Oracle Restricted. 10 Gartner: “Pace Layering”

11 ACTION: ORCHESTRATE PROCESSES, SIMPLIFY INTEGRATION Real World Challenges From Customers “Why can’t it be simpler to connect multiple applications?” “How do I integrate on premise applications with those in the Cloud?” “What can I do to eliminate downtime from upgrades and migrations?” “How do I make my processes more agile?”

12  Drive business specifications and modeling of business functions  Agile methodology for managing change  Guide users to optimal goal accomplishment with minimal learning  Business visibility into transactions and their impact on business  Leverage business policies embedded in applications such as approval hierarchies Orchestrate End-to-End Processes Business Process Management In Action ORACLE’S SOLUTION FOR APPLICATIONS CUSTOMERS

13 Customizations Interfaces/ Integrations Today’s Apps Implementations

14 Customizations Interfaces/ Integrations Fusion Apps Technology Improvements

15 Integration “Platform” Extension “Platform” Our Recommendation:

16 16Copyright © 2011, Oracle and/or its affiliates. All rights reserved. Confidential – Oracle Restricted “Composer Approach” in Fusion Applications Designed Around Your Most Important Actions Application Composer Data Composer BI Composer Process Composer Page Composer User Interface Business Processes Reporting & Analytics Business Objects

17 17Copyright © 2011, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 8 Tailoring Bus. Process – Process Composer How do I modify the out-of-the-box processes to better match my company’s unique business process needs? With Process Composer you can: Graphical Editor allows you to easily modify rules associated with business processes Web-based process orchestration No coding needed Upgrade-friendly Customize and Extend Your Business Processes

18 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.Insert Information Protection Policy Classification from Slide Demo: Process Composer

19 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.Insert Information Protection Policy Classification from Slide Order Processing Model

20 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.Insert Information Protection Policy Classification from Slide Bring customizations from applications to process layer Keep application vanilla and upgrade safe Reduce application upgrade costs

21 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.Insert Information Protection Policy Classification from Slide Co-Existence is the Current Reality You may have:  Numerous ecosystem combinations  Multiple applications ( Packaged & Custom)  Mixture of on-premise and on-demand  Applications segmented by functional area, geography, user communities, etc. E-Business Suite ERP, SCM, HCM Legacy CRM Legacy CRM On Demand CRM On Demand CRM SAP ERP, SCM, HCM SAP ERP, SCM, HCM Company A Company B Company C EBS ERP, SCM EBS ERP, SCM PeopleSoft HCM PeopleSoft HCM Siebel CRM Siebel CRM SalesForce CRM SalesForce CRM

22 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.Insert Information Protection Policy Classification from Slide Business processes extend across systems BPM can manage these processes across Oracle Apps, Fusion Apps and enterprise applications Cross-Application Business Process Automation CRM Financials HRMS Procurement Application Services Optimize Design Monitor Execute & Optimize Business Processes 2. Automate cross application processes

23 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.Insert Information Protection Policy Classification from Slide Oracle SOA & BPM Suite are used in Fusion Applications for orchestration 3. Prepare for Fusion Applications Oracle Fusion Applications Certified APPLICATIONS UNLIMITED

24 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.Insert Information Protection Policy Classification from Slide Demo: Loan Origination Processing

25 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 25 Loan Origination Process Process Advantages Eliminates loan origination defects Reduce loan approval time Provide agility, visibility and audit capabilities Provide consistent, personalized customer experience Comply with regulations (including KYC) and reduce risk (KYC: Know Your Customer) Solution Highlights Oracle Policy Automation for customer needs analysis Model process flow in BPM 11g Integrate with Siebel Financial Services and external applications (credit verification, background check) Aligned with Oracle Process Accelerator for Loan Origination Business Process Overview Best practice solution to enable end-to-end automation of the process for retail banking

26 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 26 Solution Architecture CUSTOMER RELATIONSHIP MANAGEMENT, POLICY AUTOMATION & BUSINESS PROCESS MANAGEMENT

27 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 27 Application Capture and Eligibility Analysis Customer applies for a loan Web determinations (interview) for needs analysis and product recommendation Update Siebel FINS with product info using OPA Connector for Siebel Oracle Policy Automation Natural language rule authoring Determine eligibility/loan amount Siebel Connector for integration

28 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 28  Span multiple applications  Workflow: Complex approvals, delegations, escalations  Process Spaces  Dashboards for loan approval metrics, UCM integration  Process visibility via embedded audit trail BPM Process Flow BPM for Application Extensions

29 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 29 Demo

30 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.Insert Information Protection Policy Classification from Slide McAfee  BPM Suite, SOA Suite, Foundation Pack, B2B – 11g  Apps: 3 custom order management systems but also an ERP backbone (SAP), a CRM system (Siebel) and various other apps.  Purchase Order Status Tracking (POST) project connects heterogeneous systems and processing, including pricing, quoting, ordering, governance and oversight, approvals and workflow management. The project integrates the quoting system and ERP, seamlessly bridging the gap between disparate systems.  Legacy Order Management System (OPA): 4 different User Interfaces (UI); each with its own DB schema.  Business Rules were embedded and/or hard-coded within the application, thus causing confusion amongst users.  Unable to sustain the large volume of orders and/or users on the application.  Release management was difficult due to the amount of work required to coordinate changes for each region. Opportunities & Challenges Solution Results Industry: High Technology Automation - XML and Excel spreadsheet orders will automatically flow to SAP if they meet the necessary validation criteria. Single system and process – The new system provides a unified platform for order processing. Management Dashboard – The management dashboard provides visibility to management on the current state of orders Faster order processing & Improved order visibility Improved data mapping and consistency with SAP % Return On Investment (ROI): 30%, Cycle Times reduction: 10%, TCO Reduction: 25%

31 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.Insert Information Protection Policy Classification from Slide McAfee  Orders are sent to McAfee from distributors via our B2B RosettaNet gateway and/or Excel spreadsheets. All orders are hosted in the Oracle 11g RAC Database and routed to the appropriate BPM queue based on pre-define business rules.  The newly built and rolled-out POST which is a unified BPM-based system provides support for validating and processing orders into SAP.  Order entry methods for the new system include: – XML orders – Order received by Oracle B2B and Fusion from McAfee Distribution partners across the world. – Excel spreadsheet orders – The existing Order load agent is modified to load orders into the BPM system. – Manually entered orders – These are orders that will be entered by an Order Entry representative. Solution Details Industry: High Technology # of Processes Deployed: 6 # of Instances or Messages/Day: 1,500 Peak Rate/Hour: 150

32 Oracle Confidential, Under NDA FN Herstal Oracle BPM Suite 11g, SOA Suite 11g, OSB 11g, BPA, AIA to automate entire order-2-cash process. SOA Suite & AIA manage integration with legacy applications (Baan), E-Business, home-grown applications & database. BPM Suite orchestrates and enables visibility across entire Order2Cash process. BPM suite manages business exception handling and human participation. Designs, manufactures and distributes a full range of firearms and accessories for defense, law enforcement, hunting and marksmanship. Business processes were difficult to analyze. Large portion of logic was hardcoded in legacy systems with disparate systems. Opportunities & Challenges Solution Results Enabled real-time ordering of military fire arms and spare parts as compared to off-line ordering. Faster time to process and deliver orders by automating process flows and exception handling. PM is used by the business users to monitor process status in real time.

33 Oracle Confidential, Under NDA FN Herstal Order 2 Cash Project Overview

34 BPM and SOA for PeopleSoft HR Process Case Study

35 Use-Case Business Drivers Lack of Visibility into existing Job Opening’s FLSA (Fair Labor Standard Act) certification process Currently the process is /paper based HR has to track job code certification manually Low HR Productivity HR tracks the process manually Out of compliance, certification statistics reports have to be produced manually Minimize PeopleSoft upgrade costs

36 Original Process Flow

37 Process Flow C. Doyle (FLSA Supervisor) Initiates (Via PeopleSoft) J. Stein (Legal) J. London (HR) Split Update/Correct Approve or Reject C. Doyle (FLSA Supervisor) Join R. Steven (C. Doyle’s Manager) Escalate Approve or Reject C. Doyle (FLSA Supervisor) Completes

38 Oracle BPM Process Flow

39 Architecture Invoke BPM Process (pass job_opening_id) Get Details for Job Opening (using job_opening_id) PeopleSoft BAM BPM

40 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 40 Additional Information  Hands-on Workshop – Illustrate business – IT collaboration via shared process model – Model BPM process using Process Composer – Implementation and integration with Oracle Apps using Jdeveloper  Oracle Fusion Middleware Best Practice Centers

41 Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 41 SinoPharm Case Study

42 Copyright © 2012, Oracle and/or its affiliates. All rights reserved.Insert Information Protection Policy Classification from Slide 13 42

43 Copyright © 2013, Oracle and/or its affiliates. All rights reserved. Insert Information Protection Policy Classification from Slide 12 43


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