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New SAVIN Technologies Group Interaction Session Jessica Skaggs Appriss Inc.

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Presentation on theme: "New SAVIN Technologies Group Interaction Session Jessica Skaggs Appriss Inc."— Presentation transcript:

1 New SAVIN Technologies Group Interaction Session Jessica Skaggs Appriss Inc.

2 Agenda Source of VINE ® Changes Request for Enhancement (RFE) Change Orders Enhancements: Recent and Future Q & A

3 Source of VINE Changes Customer Requests New VINE Sites Response to Problem/Situation Appriss

4 Customer Request RFE or Change Order? RFE – Request for Enhancement – Request for changes to the VINE product Customer Appriss – New product features – Changes to existing features – Bug fixes Change Order – Request for changes to a customer’s VINE service – Billable – Non-billable

5 The RFE Process Plan for at least 3 VINE releases per year

6 The Change Order Process Customer Request Via AOC or Account Manager Scope of Work and Pricing Provided for Customer Approval Product Enhancement Required? Work Scheduled for Implementation RFE Created for Future VINE Release Yes No

7 VINE Releases 2 Major Releases – VINE 36 – November RFE’s – VINE 37 – February RFE’s 6 Minor Releases

8 Recent Enhancements VINELink – Enhanced Website Abuse Prevention Feature (CAPTCHA) Enhanced Website Abuse Prevention Feature (CAPTCHA) – Configurable Custody Status/Detail Description Configurable Custody Status/Detail Description – Display Agency Address & Phone Display Agency Address & Phone VINEWatch – New U.S. Map Login –www.vinewatch.com New U.S. Map Login – Registration Report Option for Active Registrations Registration Report Option for Active Registrations -Emergency Override – enter comments when cancelling callsEmergency Override – enter comments when cancelling calls – EOL Report – generate by offender/case/probationer EOL Report – generate by offender/case/probationer – New Victim Profile Report New Victim Profile Report – Ability to sort search/report results by column Ability to sort search/report results by column

9 Recent Enhancements Notifications – VINE Service Representative Transfer now available – Advanced Notifications triggered for late registrations TDD/TTY – Single Nationwide Toll-free Number – Direct Connect to VINE Service Representative

10 Future Enhancements 3 additional releases planned in 2007 – Approximately 100 RFE’s pending VINE Court Enhancements VINE Sex Offender Enhancements Features Requested during User’s Conference

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20 Contact Information Tim Bingham VINE Product Manager APPRISS x 5890


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