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© 2011 IBM CorporationApril 17, 2013 Destination Distinguished Engineer / IBM Fellow TWP – Technology Woman Program April 17, 2012 IBM Learning Center Armonk, NY
© 2013 IBM Corporation April 17, 2013 2 Purpose: To describe and explore… IBM’s Technical Career Structure Skills and contribution needed to achieve DE The portfolio of skills you need to build The depth, breadth and leadership skills you need to demonstrate The specific technical skills and examples you need to develop for your DE journey Tips to help with your Roadmap
© 2013 IBM Corporation April 17, 2013 33 IBM’s Technical Career Structure Engineers/Programmers Technical Services Distinguished Engineers IBM Fellow Senior Technical Staff Member IT Specialist IT Architect IT Consultant* Professions Executive Positions Corporate approval Executive/Certified Architect Senior Advisory Entry/Staff Management Nomination Senior Certified Advisory Entry/Staff Employee Positions Band 6 Band 7-8 Band 9-10 NOTE: Client-facing DE’s would typically have experience in client-facing roles, including but not limited to jobs such as Client Technical Advisor, IT Architect, Consultant or STSM roles. Research Staff Members (not banded) Consulting Supply Chain Mgmt Prof Senior Certified Supply Chain Mgmt Prof Advisory Specialist *Note: Band 10 - Executive Consultants, Associate Partners and Associate Practice Leaders Band 9 - Senior Managing Consultants Band 8 - Managing Consultants Review the Career Guide for additional job tiles by bandCareer Guide
© 2013 IBM Corporation April 17, 2013 4 Becoming a DE means: Increasing Skill and Contribution Recognize (or create) fundamental shifts in technology, market or approach Understand gaps and unfulfilled client needs Know what we have today, where it fits and how it is used Understand basic vocabulary and facts 1.Can follow the discussions and assist someone when required 2. Can brief others on current technology (at multiple levels of detail) 3. Can develop insights into future opportunities 4. Can propose, persuade and lead through periods of change Technical Skills Level of Contribution
© 2013 IBM Corporation April 17, 2013 5 Becoming a DE means: Building a portfolio of : Technical contributions Professional activities Intellectual capital/reusable assets References
© 2013 IBM Corporation April 17, 2013 6 How to: Build a portfolio Become a contributor Gain skills Gain Visibility BREADTH LEADERSHIP DE EXPERTISE BUSINESS
© 2013 IBM Corporation April 17, 2013 7 Thriving as a DE Continually expand and deepen expertise Breadth and leadership always growing A DE fills a business need BREADTH LEADERSHIP DE EXPERTISE BUSINESS
© 2013 IBM Corporation April 17, 2013 8 Build a solid base of technical expertise EXPERTISE Deep technical skill and knowledge –Demonstrated by specific accomplishments, a history of sustained contribution Innovation: Describe the novelty of contributions Collaboration: Describe how contributions fit into a larger solution, how they were able to be applied to another product or project Appropriately communicated –Peers and colleagues Awareness of contributions, influence other projects Build network of other technical experts who can be called upon and will return the trust Shares expertise with others to strengthen IBM –Technical and business leaders Organization and discipline familiarity with accomplishments Build a network of senior people who will recommend and support
© 2013 IBM Corporation April 17, 2013 9 Demonstrate Technical Leadership EXPERTISE LEADERSHIP Become a known expert –Compelling domain of expertise –Remain relevant –Capabilities and accomplishments are common knowledge among technical and business leaders –Scope of influence is beyond immediate team Called upon Recognized as an industry expert Assume leadership responsibilities –Drive the adoption of new technology –Be an innovator, thought leader, change agent –Be a role model –Identify gaps and opportunities –Build a network technical experts business and technical leaders who are the Leaders? Leadership is not something given to an individual, it’s something demonstrated by the individual
© 2013 IBM Corporation April 17, 2013 10 Demonstrate Technical Breadth Demonstrate Business Acumen –A solid understanding of market, client and business applications of technical plans and new ideas Build trusting, long-lasting client relationships Understand the market and competitive landscape EXPERTISE BREADTH LEADERSHIP Contribute beyond normal responsibilities –Publications demonstrate ability to communicate leadership to industry, clients, colleagues –Patents and disclosures demonstrate technical innovation and creativity –Active participation in corporate or cross-functional task forces, academy studies, etc. demonstrates valued IBM expertise –Active participation in standard bodies, technical professional organizations, conferences and workshops, industry technical certification, etc. demonstrates recognition as industry expert –Active participation with area schools and organizations, university relations as a technical consultant demonstrates community leadership
© 2013 IBM Corporation April 17, 2013 11 Demonstrate business acumen BUSINESS EXPERTISE BREADTH LEADERSHIP Solid understanding of market, client, and business needs –Trusting, long-lasting client relationships –Awareness of market and competitive landscape Applied to create value for IBM and its clients –Informed by the ‘bigger picture’: Overall scope or goals of project Divisional/organizational strategy and mission –Address client pain points, fulfill client needs Appropriately communicated – with clarity, conviction, and integrity –IBM Executives Convey technical understanding at business executive level Becomes a trusted resource –Customers Represent IBM and IBM’s solutions to customers Become a trusted advisor to customers
© 2013 IBM Corporation April 17, 2013 12 DE “POTENTIAL” -ASK YOURSELF Are you considered a technical expert? Are you visible? Are you respected? Do you have executive presence? Do you exhibit a pattern of sharing and reuse? Are you a role model? Are you a ‘ significant ’ mentor? Do you have significant and long lasting contributions – technical and business?
© 2013 IBM Corporation April 17, 2013 13 Ways to Gain Additional Recognition Participate in cross line of business activities Consider Global Opportunities – Short term rotations Include Distinguished Engineers in engagement reviews Leverage Research, Software Group, Server Group to deliver client value Become known by Client Executives Publish Point of View or article related to expertise Corporate Awards or External Honors Become known to your Executives Speak at an external event
© 2013 IBM Corporation April 17, 2013 14 Self-Assessment Tools.. what am I doing RIGHT NOW consistent with building my technical and leadership skills? I am known for [2-4 things]. By this time next year, I plan to be known for [1-2 more things] My current project is challenging me in the following [1-3 ways] New stuff I’ve learned in the last 90 days includes [1-3 things] Important new additions to my network in the last 90 days include [2-4 names] My public –local/regional/national/global-”visibility program” consists of [1-2 things] My principal “resume enhancement activity” for the next 90 days is [1 item] My resume is discernibly different from last year’s on this date in the following [1-2 ways]
© 2013 IBM Corporation April 17, 2013 15 Thriving as a DE EXPERTISE Continually expand and deepen expertise Breadth and leadership always growing A DE fills a business need BREADTH LEADERSHIP DE BUSINESS Shares knowledge to strengthen IBM
© 2013 IBM Corporation April 17, 2013 16 Tip: Don’t be afraid to operate outside your comfort zone Danger Zone –Don’t go there! –Learn to know if you are there! –..then know how to get back into a safer zone Risk Zone –You need the right equipment to operate here Stretch Zone –Aim to be here the majority of the time Comfort Zone –Challenge yourself! –Get out of there! Danger Zone Risk Zone Stretch Zone Comfort Zone
© 2013 IBM Corporation April 17, 2013 17 Tip: Don’t be afraid to operate outside your comfort zone Other DEs and technical leaders Tip: Build your network Business leaders Up and coming talent
© 2013 IBM Corporation April 17, 2013 18 Tip: Don’t be afraid to operate outside your comfort zone Technical Accomplishments Professional Contributions Intellectual Capital/Reusable Assets References Year 1Year 2Year 3Year 4Year 5 What you’ve accomplished, its impact for clients and for IBM, how you communicate to your peers and leaders what you’ve done What you’ve contributed to IBM’s and external technical communities, IBM cross-organization accomplishment, how you’ve been a mentor and role model What you’ve contributed to technical literature within IBM and externally, patents and other innovation, assets that can be reused The technical and business leaders who know and appreciate your contributions and accomplishments, who call upon your expertise Planning for DE: It’s never to early to begin your preparation !
© 2013 IBM Corporation April 17, 2013 19 Distinguished Engineer – Sheila Harnett “Set a career goal early – aim high. Communicate your goal & objectives. Pursue mentor(s) in the field to which you aspire. Stay current in industry and technology trends. Build trust & confidence in your leadership by delivering on commitments. Growth often requires stretching beyond your comfort zone, so start warming up.” What makes my career special? Over my 20+ year career, I have worked in SWG, STG and, now, GTS. This has given me a broad perspective of all of IBM’s businesses, and how important it is for all of us to partner for the benefit of our clients. One of the most unique and rewarding experiences was leading IBM’s Linux development team, which transformed IBM into a valued, contributing member of the Open Source Software Linux development community. It taught me to anticipate & embrace change; doing so can help position IBM for industry leadership. How do I add value to my clients? I add value to IBM’s Service Delivery clients by defining and building reusable reference architectures for managed server infrastructure. This allows IBM to provide the best managed server service to our clients, introducing and leveraging automation to deliver innovative server management solutions. Providing a superior IT-management service to clients at a competitive cost allows clients to invest in strategic initiatives that add incremental value to their business. Joined IBM 1992 Location Austin, Texas Follow me LinkedIn: http://www.linkedin.com/profile/view?id=1678 0615 What makes my job essential? As a Distinguished Engineer, I am a trusted technical advisor to my clients, as well as to my organization’s executives. I must be able to meld technical requirements with business objectives to recommend the best technical solution or path forward for the problem at hand. To prepare yourself for such a role, seek out a variety of technical leadership roles that expose you to different technologies. Study the competition and industry trends. A strong network is an invaluable source of information and opportunities. Build a network of people across all divisions, and strive to become a valuable member of other people’s networks. Degree Attained: 1992 Ph.D Computer Science, University of Louisiana – Lafayette 1988 M.S. Computer Science, University of Louisiana - Lafayette 1987 B.S. Computer Science, Central Washington University Job Role(s) in Career Staff Programmer Senior Technical Staff Member Distinguished Engineer Highlights of my career to date: 2010 – Present. GTS, Service Delivery, Virtualization & Distributed Server Management SSA Leader, DE 2001 – Distinguished Engineer, STG, Software Architecture & Strategy 1999 - STG, Chief Architect for IBM Linux Technology Center 1997 – Senior Technical Staff Member, SWG (PSP), Chief Architect, JavaOS 1992 – Joined IBM, SWG (PSP), OS/2 Workplace Shell Dev, Staff Programmer Senior Technical Staff Member Path
© 2013 IBM Corporation April 17, 2013 20 Distinguished Engineer – Susan Schreitmueller Job Role(s) in Career S&D (Advanced Technical Support), STG Austin Power System Development, Client Care, CEEMEA – CTO, Technical Director ATS – MENA, WW Chief Client Advocate Storage “Whether you think you can or whether you think you cannot – you are usually right.” Henry Ford Highlights of my career to date: Appointment to Distinguished Engineer CTO of CEEMEA and Director of Technical Services MENA Appointment to Academy Appointment to Academy Leadership Team. What makes my career special? I got my start in the military. I think this experience uniquely qualifies me with a ‘can-do’ attitude. Nothing like having 20 year old equipment – erecting a control tower in the middle of nowhere and having 20 airplanes needing to land! I take the Apollo 13 approach – this is what we’ve got in the ship so how are we going to make it work. When I started in IT my ultimate goal was to work for IBM. I started as a B-9 and saw a promotion announcement to DE for a colleague. I immediately saw the influence and ability to make a difference and said – what is that and how do I become one? Joined IBM 1976 Location Dallas, Texas, USA Follow me RovrAllOvr on twitter and Linked In Highlight quote How do I add value to my clients? I try very hard to look at each client’s challenges from their viewpoint. I don’t condone ‘us against them’. I don’t sell hardware and software – I define and promote solutions to business problems. Speeds and feeds are not as important as a solution that works, every time – ALL the time. Business continuity, serviceability and availability are key as well. When a client has an outage - I take it personally. I also believe that as a DE there is no ‘they’ – no calvary... it is up to me to own and drive solutions to obstacles and to create a climate of positive change and improvement. Degree obtained: University of South Florida Bachelors Information Technology Jones University Bachelor Business Administration NOVA University - post Graduate work AMEDA College – Master Information Technology Senior Technical Staff Member Path
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