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The 2014 WIC EBT User Group Meeting FIS Government Services Vendor Showcase Alexandria, Virginia July 24, 2014.

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Presentation on theme: "The 2014 WIC EBT User Group Meeting FIS Government Services Vendor Showcase Alexandria, Virginia July 24, 2014."— Presentation transcript:

1 The 2014 WIC EBT User Group Meeting FIS Government Services Vendor Showcase
Alexandria, Virginia July 24, 2014

2 FIS is a global technology leader
North America Market leader Core and payment solutions Europe Established core and payment provider FIS Clients FIS Offices FIS Data centers FIS Offshore BPO delivery centers Asia Pacific Growing core and payment presence Founded 1968 Public Company NYSE: “FIS” Headquarters North America Major Offices Asia Australia Europe Latin America FIS has an expansive international footprint with a strong presence in key growth regions and over 110 countries, including “on the ground” subject matter experts in offices and data centers in strategic growth markets worldwide. FIS Services are delivered from 29 global operations centers throughout Latin America, Europe, the Middle East, Africa, Asia and Australia. Our broad client base has expanded to include 14,000 FIs and over 100,000 merchants. Latin America No. 1 card processor in Brazil $6.1B Revenue $1.1B Operating Cash Flow 39,000 Employees 14,000+ Clients 110+ Countries February 4, 2014 Press Release Titled: FIS Reports Full Year and Fourth Quarter 2013 Results.

3 FIS has received industry-wide recognition
Ranked #425 #1,026 Global 2000 #1,366 in Sales #1,181 in Profit #1,165 in Assets #996 in Market Value "It is impressive to see a technology solutions provider such as FIS continue to grow its revenues in one of the most challenging and competitive times in our industry.“ -- Karen Massey, Senior Analyst IDC Financial Insight -- Jacqueline Doherty Barron’s Cover Article, “Making the Grade” “[The ranking] suggests management is on its game and adept at using all available tools to find new markets, control costs and deliver the products and services customers want, need and demand.” “Depth of Service Award” “Top 5 in Technology Innovation” “Best Prepaid Service Provider”

4 Our keen client focus has made our growth possible
Client Relationships Client Focus Industry Expertise Market Reach Solution Breadth 300+ banking & payments solutions BPO, consulting and transformational services #1 leader in credit card, prepaid card processing, & loyalty programs processing 89M cards per year EBT services provided in 45 states Client Relationships Clients include 9 of the top 10, and 40 of the top 50 global banks 100,000+ merchants/billers Federal government & 40 state governments 40+ years FinTech experience Certified payment processor for the IRS Dedicated market practices Member of S&P 500 Index Key Messaging Points: Over the past 40 years, FIS has focused on guiding institutions of all asset sizes – community, mid-tier, large and global 100 — to a stable and profitable future Understanding and serving the unique needs of individual customer segments has shaped the strategic direction of FIS, which is partnering with financial institutions worldwide to forge stronger, more profitable and lasting customer relationships. Given the current global economic environment and its direct impact on the financial services industry, our ability to understand the unique needs of our clients is even more important to our strategic client relationships. During the last decade, we have amassed a vast banking and payments product portfolio of more than 300 solutions (core banking platforms, payment services and payment networks, value-added services and consulting) serving more than 14,000 FIs, 5,600+ credit unions and 100,000 merchants FIS has built out an expansive footprint with 33,000 associates, including 1,500 consultants, across 100+ countries Our company invests more than $300 million annually in next-generation advancements to these solutions We serve the critically important needs of all stakeholders within the EBT community with ultimate focus on system strength and reliability, speed, and service in a rapidly changing technological world.

5 Our philosophy is simple:
Never Compromise. On Quality. On Service. FIS is a partner who will work closely with you Demonstrated commitment to EBT industry and our customers EBT customers rate FIS “excellent” in annual Customer Satisfaction surveys We deliver what we promise. Period.

6 We have 22 years of experience with government EBT services
WIC EBT Prime Contractor for 4 states today. Soon to be 7! Florida, Massachusetts, West Virginia, and Wisconsin! In contract process with Iowa, Maine and Colorado Subcontractor to CDP for Kentucky WIC EBT Prime Contractor for 12 + states Arkansas, District of Columbia, Florida, Kansas, Minnesota, Missouri, North Carolina, North Dakota, Oregon, South Dakota, Tennessee, Wisconsin In contract process with New Mexico Full EBT processor and service provider under a subcontractor agreement for 3 states - New Hampshire, Rhode Island, and Vermont Key Subcontractor for services in 2 states - Kentucky and Montana Child Care Prime Contractor for 2+ states Kansas and Oregon In contract process with Wisconsin EBT Processing Other EBT Services

7 FIS EBT services are U.S.-based

8 Our WIC EBT Solution: WIC Direct Our Valued Partner: CDP
Outstanding Partnership Integrated team of FIS and CDP professionals Unmatched combined expertise and resources The Right Business Relationships Experience with eWIC Stakeholders and Payment Processing Relationships with many national retailers Unparalleled Team Renowned experts in WIC, EBT and e-WIC Qualified staff with decades of EBT experience, including specialized eWIC experience A Different Approach Operational System is Government-Owned Solution owned by the State that can be modified and operated by FIS-CDP team

9 The FIS Team WIC Goal To successfully assist FNS and WIC authorities to develop and implement cost effective, high quality WIC EBT systems.

10 A few facts about WIC Direct
Government Owned Designed and built in close collaboration with FNS, Kentucky WIC and members of the retail community Purpose built for WIC EBT Modern technology Not an add on to a legacy EBT or Debit payment system Designed specifically to satisfy WIC EBT requirements and complex benefit redemption processes Standards Compliant X9.93 Part 1 and Part 2 messages Technical Implementation Guide (TIG) WIC Operating Rules Universal Interface Transferrable Any State can own the software Operate in-house or outsource Potential to extend the life cycle Benefit from enhancements built for other states Architected for high availability Robust alert system Redundant transaction interfaces Remote hot site backup Fail over architecture Remote monitoring and maintenance

11 The WIC Direct System Overview

12 Wireless POS Farmers Market and WIC
FIS Is Largest Provider to Farmers Markets FIS’ wireless solution accepts EBT, debit, and credit cards Allows FNS-approved farmers’ markets, roadside vendors, route vendors or any facility without a dedicated, wired POS device to actively participate in the EBT program Utilizes a hold-in-your-hand VeriFone Vx 610 device Employs top-of-the-line Code Division Multiple Access (CDMA) technology used to transmit wireless calls and Verizon’s digital and extended network coverage Extremely reliable solution FIS provides our wireless retailers with installation support, training and training materials, and access to the 24/7 Retailer Help Desk FIS Largest National Provide for Farmers Markets Wireless Terminal Fee, Monthly Service fee, EBT Transaction free, Debit Transaction normal industry costs per transaction. Visa & MasterCard also available. Both Online WIC and Cash Value Benefit transactions

13 For questions, please contact Ann Ray Ann. Ray@fisglobal
For questions, please contact Ann Ray (414)

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