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© Steven J. Spear 2010 The High Velocity Edge Innovation, Excellence and Achieving Breakthrough.

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Presentation on theme: "© Steven J. Spear 2010 The High Velocity Edge Innovation, Excellence and Achieving Breakthrough."— Presentation transcript:

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2 © Steven J. Spear 2010 The High Velocity Edge Innovation, Excellence and Achieving Breakthrough Performance Steven J. Spear Senior Lecturer, Massachusetts Institute of Technology Senior Fellow, Institute for Healthcare Improvement

3 © Steven J. Spear 2010 Complexity and Innovation

4 © Steven J. Spear 2010 Chance of Successful Outcome Time Potential Surgery Post-Op Complexity and Innovation

5 © Steven J. Spear 2010 Performance -- Efficiency -- Quality -- Variety -- Speed Toyota GM Ford Chrysler G F C T T Why Toyota?

6 © Steven J. Spear 2010 Job Shop to Focused Factory Improvisation to Repeatable Standard Chaotic Push to Self Pacing Pull Drill Mill Polish Lathe Drill Mill Polish Lathe Mill Drill Lathe SHIP Drill Mill Lathe Polish Drill Lathe Polish SHIP Drill Production Control Polish Drill Schedule Polish Schedule Drill Polish Ship Requests Deliveries Customer I: Stabilization…Engineer… Chaos Out Stability In newanima

7 © Steven J. Spear 2010 Performance -- Efficiency -- Quality -- Variety -- Speed T General Motors Ford Chrysler Toyota GM Ford Chrysler G F C T T Why Toyota (again)? -- Few Specialties -- Limited Depth -- Linear Systems -- Many Specialties -- Tremendous depth -- Complex systems

8 © Steven J. Spear 2010 Steel Coils II: High velocity improvement and innovation Stamp Weld Ship Stamp Weld Ship Stamp Weld Ship 1:System design 2:Problem solving 3:Knowledge sharing 4:Engaged Leadership Tool ‘n Die -- Manage systems -- Develop people -- Best approach -- See problems -- Stop spread -- Build knowledge -- Apply discoveries systemically. Stamp Weld Customer Tosh Bryant Lesa


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