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United Airlines ECM Overview MWDUG Meeting - 10/08/2007

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Presentation on theme: "United Airlines ECM Overview MWDUG Meeting - 10/08/2007"— Presentation transcript:

1 United Airlines ECM Overview MWDUG Meeting - 10/08/2007

2 Agenda Types of Documentum Applications Documentum Deployment History
Documentum Development and Support Teams at United Q & A

3 Types of Documentum Applications
Basic Basic content management activities Limited IT involvement Most administration performed by users Content “Lite” IT used during set-up & technical consulting Forms based or “ad-hoc” workflow Content Centric Considerable IT involvement Workflows based on business rules Structured documents

4 Document Deployment History
United Airlines Documentum Environments San Francisco Chicago A/R Process (Content Lite) Migration of SFO Apps Pink Page Linking (Basic) TMA (Content Centric) Sales Incentive Program (Content Lite) Doc Libraries (Basic) CRS & EESC Apps (Basic) WebRegs (Content Lite) Engine Inspection Documents (Basic) Technical Document Routing System (Content Lite) MEL (Content Centric) AirNet CMS (Content Centric) Skynet CMS (Content Lite) DCTM Content Server DCTM 5.3 Content Server DCTM 4i Content Server DCTM 5.3 2000 2001 2002 2003 2004 2005 2006 2007 2008

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6 Documentum Development and Support Teams at United
Two teams currently support the Documentum environments. Document Management CoE (11 team members): Lead and participate in any application development project that is geared towards content management. Responsible for developing the custom Documentum GUI code, object model, workflow, etc. MiddleWare Engineering (5 team members): Responsible for installing, managing, and supporting all products related to content management, such as docbase creation, product install, repository monitoring, etc.

7 Questions?


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