Presentation on theme: "UNITED AIRLINES - CONFIDENTIAL 1 United Airlines ECM Overview MWDUG Meeting - 10/08/2007."— Presentation transcript:
UNITED AIRLINES - CONFIDENTIAL 1 United Airlines ECM Overview MWDUG Meeting - 10/08/2007
UNITED AIRLINES - CONFIDENTIAL 2 Agenda Types of Documentum Applications Documentum Deployment History Documentum Development and Support Teams at United Q & A
UNITED AIRLINES - CONFIDENTIAL 3 Types of Documentum Applications Basic Basic content management activities Limited IT involvement Most administration performed by users Content “Lite” IT used during set-up & technical consulting Forms based or “ad-hoc” workflow Most administration performed by users Content Centric Considerable IT involvement Workflows based on business rules Structured documents
UNITED AIRLINES - CONFIDENTIAL 4 Document Deployment History 200020012002200320042005200620072008 United Airlines Documentum Environments DCTM 4i Content Server San Francisco Engine Inspection Documents (Basic) Technical Document Routing System (Content Lite) MEL (Content Centric) Pink Page Linking (Basic) TMA (Content Centric) DCTM 5.2.5 Content Server Sales Incentive Program (Content Lite) Chicago DCTM 5.3 Doc Libraries (Basic) AirNet CMS (Content Centric) Skynet CMS (Content Lite) CRS & EESC Apps (Basic) WebRegs (Content Lite) A/R Process (Content Lite) Migration of SFO Apps DCTM 5.3 Content Server
6 Documentum Development and Support Teams at United Two teams currently support the Documentum environments. –Document Management CoE (11 team members): Lead and participate in any application development project that is geared towards content management. Responsible for developing the custom Documentum GUI code, object model, workflow, etc. –MiddleWare Engineering (5 team members): Responsible for installing, managing, and supporting all products related to content management, such as docbase creation, product install, repository monitoring, etc.