Presentation is loading. Please wait.

Presentation is loading. Please wait.

ManageEngine IT360 Product Overview

Similar presentations

Presentation on theme: "ManageEngine IT360 Product Overview"— Presentation transcript:

1 ManageEngine IT360 Product Overview
A Comprehensive Business Service Management Solution

2 Agenda Introduction to AdventNet & ManageEngine
Introduction to ManageEngine IT360 Business Service Management

3 About ZOHO Corp. (formerly AdventNet Inc.)
ZOHO Corporation OEM / Telecom Business World #1 in EMS frameworks Zero Venture capital Founded in 1996 ManageEngine Marquee customers Strong Product line 32,000+ customers Zoho Innovating for the future Web 2.0 Leader

4 Introduction to ZOHO Corp. - ManageEngine
ManageEngine Enterprise IT Mgmt Software used by over 32,000 customers including 3 out of every 5 Fortune 500 companies Network Management Application Performance Management Security & Compliance Desktop Mgmt / ServiceDesk

5 Introduction to Zoho Zoho –
“The most comprehensive suite of online applications delivered as a service (SaaS)”

6 Business Service Management
BSM Approach Traditional Managing IT Operations by Giving IT a Business Application Perspective.

7 What is ManageEngine IT360 ?
BSM Tool that Helps People, Processes And Technology Work.

8 ManageEngine IT360 is a “BSM Lite” solution
BSM vs. BSM Lite BSM BSM Lite Suited for very large organizations Suited for Mid-market Existing investments in Big 4 No significant investments in Big4 Mega investments in Big 4 BSM solutions Affordable Complex Products, acquired portfolio Single product with depth of Point Products Complex integrations (# of interfaces & integration engines) Integrated for Value- Out of the box ManageEngine IT360 is a “BSM Lite” solution

9 ManageEngine IT360 – Key Components
Network Monitoring Integrated WAN Traffic Analysis Performance (DB, Servers, Middleware) Systems Management Availability / Performance/ Capacity Management End User Experience Management SLA Management Web / J2EE Transactions, SOA ITIL ServiceDesk & CMDB Automated Incident Event Mgmt

10 ManageEngine IT360 : For Networks
WAN Monitoring Monitor Network Device Link Utilization Traffic Analysis

11 ManageEngine IT360: Application Performance Management
Servers Linux AIX Windows Solaris etc. App. Servers J2EE .NET etc Weblogic WebSphere JBoss OracleAS ERP SAP SAP CCMS Oracle EBS Databases Oracle MS SQL DB2 Sybase MySQL

12 ManageEngine IT360: End User Experience Management
HTTP(s) Synthetic Transactions End User Apps (LDAP, Mail, Exchange etc) J2EE Transactions SOA Web Services

13 ManageEngine IT360 : Service Desk
Ticketing Business Rules Self Service Portal User Survey Reports ITIL V2 Incident Change Problem Knowledge Base Manage Solutions Easy to Use Improve Workflows IT Asset Mgmt CMDB Contract Purchase

14 ManageEngine IT360 – Target Audience
IT Manager Service Manager CIO / Director

15 Technical Benefits Out of the box Network, Systems and Applications Management – with Integrated Service Desk Agentless Monitoring Multi User – Web Client Easy to Evaluate & Deploy MB Download

16 Business Benefits Line of Business Managers For IT Operations
Understand Performance of Business Applications Prioritize Issues in Production Monitor End User Experience Identify Root Cause of Performance Issues Quickly Track KPIs and Business Metrics Plan Capacity and Ensure Higher ROI Custom Dashboards for various Stakeholders Reduce People Costs by Simplifying Workflows

17 Business Service Management
Adding a Business Perspective to monitoring IT Services

18 Business view of your IT Infrastructure
Business Views Business view of your IT Infrastructure

19 ITIL Ready Service Desk
Making people, processes and technology work smarter, together

20 Network Performance Dashboard

21 Network Monitoring Network Performance & Availability Monitoring

22 Application Performance Dashboard

23 Application Performance Monitoring
E.g. : SAP Application Performance & Availability Monitoring

24 Summary The ManageEngine alternative
Expertise in IT Management Software (32,000 customers) Business Services Management for Everyone

25 Thanks! Contact Us:

Download ppt "ManageEngine IT360 Product Overview"

Similar presentations

Ads by Google