1. Advanced Seminar

2. Class Objectives Provide a understanding of spa functionality Key troubleshooting tips Hands-on electrical exercising & simulating Communicating with D1 RTV, warranty

3. Agenda 9:00 Spa Controls Theory : presentation of various controls of a D1 spa – electrical connections, differential breaker, networks. Upper control panels and PC boards : evolution in time - D1, D11, D12, D13, D14, D15, D17, D18-CE systems Practice : PC board hook-up under tension, use of a voltmeter, ammeter, ohmmeter Peripheral elements : sensors, test and ohms resistance 12:00 Lunch

4. Agenda 13:00 Massage sequencer, power-up, electrical measures, solenoid valves and their functionality 14:00 Troubleshooting tips, common issues, searching for defaults, practice 15:00 Spa water treatment – specifics, ozonation, UltraPure system, water chemistry 15:30 Hands-on Skirt light LFX 16:00 Spa shell repair : UltraLife kit ingredients : chips, MEK, Plastic Welder Warranty conditions Questions, Evaluation Test

5. Spa Power Requirements & Measurements Single phase type connection Neutral & Line 1 = 230 VAC Wire Requirements for 1 x 32 A : 3 x 6 mm² Wire Requirements for 1 x 16 A : 3 x 2.5 mm² Electrical cable with 3 conductors : Use industrial type cable : U-1000 R2V Ground (green/yellow), Neutral (blue), Phase (black, brown or red)

6. Line 1 & Neutral = 230 V AC

7. Spa Power Requirements & Measurements Two-phase type connection Neutral & Line 1 = 230 V AC Neutral & Line 2 = 230 V AC Wire Requirements for 2 x 16 A : 4 x 2.5 mm² Electrical cable with 4 conductors : Use industrial type cable : U-1000 R2V Ground (green/yellow), Neutral (blue), Phase 1 & 2 (black, brown or red)

8. Line 2 & Neutral = 230 V AC

9. Spa Power Requirements & Measurements Three-phase type connection Neutral & Line 1 = 230 V AC Neutral & Line 2 = 230 V AC Neutral & Line 3 = 230 V AC Wire Requirements for 3 x 16 A : 5 x 2.5 mm² Electrical cable with 5 conductors : Use industrial type cable : U-1000 R2V Ground (green/yellow), Neutral (blue), Phase 1, 2 & 3 (black, brown or red)

10. Transformer Voltage In Input = 230 V AC

11. Output = 12 V AC Supplies digital power, 15 V DC & light

12. Output 24 V AC Used to energize coils of Relays

13. Peripheral Power Requirements 230 V AC = Jet pumps & Heater 230 V AC = Circulation pump, Ozone Generator, Fan, Sequencer 12 V AC = Light or LFX 15 V DC = iWatch/Skirt Light 24 V AC = Solenoid valve

14. Spa Controls Micro-Controller = brains of spa Upper control is a means of communicating with the Micro-Controller to : - command - acknowledge - activate Battery 5.5 VDC to keep data in memory

15. Spa Controls

17. Compatibility between upper control panels and PC boards The old Gecko system MSPA-1 required a D1-CE PC board, ref. 01710-125E, with its specific sensors for temperature & hi-limit This PC-Board is not longer manufactured, at disposal while stocks last. It will be replaced with a D11 kit. Associated upper control panel : * TSC-24, intelligent base from mid 1999 to 2001, ref. 01560-310 * TSC-25, mid-range from 1999 and up ref. 01560-320, used on Arena

18. Upper control panels still in use TSC-24-D13 ref. 01580-0001 with Gecko MSPA-MP system & scrolling messages used until end of 2006 with following PC boards : * D11-CE ref. 01710-1008E for Reflection Line * D12-CE ref. 01710-1010E for Bay Collection TSC-42 ref. 01560-1005 for massage sequencer TSC-17 ref. 01560-325 for secondary control

19. M-Drive Upper Control

20. Present M’Drive used for Bays, Reflection Line & AFS UPPER CONT-IN.K961.D15-MP, last revision, new ref. 01710-1026 associated PC board for Bays D15-CE, ref. 01710-1018E associated hi-limit sensor ribbon type, plug able ref. 01560-1016 PC board for LFX spas D18-CE, ref. 01710- 1020E PC board for non-LFX spas D17-CE, ref. 01710- 1019E

21. Relays & Snubbers MC Micro - controller Pump 230 VAC Relay R C

22. Measurements NO

23. Proper Measurement

24. Feedback to the Microcontroller Temperature Probe – Tells Microcontroller to activate/deactivate the heater (also OH) High Limit Probe – Informs microcontroller if heater is getting too hot. Red LED Flow/Pressure Switch – Tells microcontroller if water is flowing through heater in a satisfactory quantity

25. Micro Controller Relays for pumps, heater, ozone generator and fan Relays for pumps, Heater, ozone generator & fan Microcontroller Communication Diagram Upper Control Panel Upper Control Panel Upper control panel Temp. Sensor Hi-limit sensor Flow switch

26. Upper Control Errors/Conditions Hard Failures Flow open (FLO) / Flow closed (FLC) High Limit (HL) – Temperature limit 48°C Overheat (OH) of water 44°C Conditions Communication Error – Lock-Up : - - - - F Summer Mode – Lower set temp. to 15°C Ice Condition at 20°C in the cabinet Fan starts at 65°C -> 60°C or with pump (1 hour)

27. Termistor on PC board (R9) Battery 5.5 VDC

28. FLO / FLC

29. High Limit red LED on

30. TSC-24 Upper Control Programming High level programming menu Holding the Program key for 5 seconds Low Level Service Menu Holding both Program and Icon keys for 10 sec Upper Control Test Mode Hold Jets 1 key while powering up spa Demonstration Mode (Reminders) Jets 1 key must be held for 10 seconds

31. Manual System Reset Press : Icon, Enter and then Program keys Invert the LCD Press : Program key 3 times Programming Lock Press : Icon, Icon and then Program keys Control Panel Lock Press : Icon, Icon and Enter keys Unlock Press : Enter, Enter and Icon Stand-By Mode Press : Icon button for 5 seconds

32. Jumpers & Settings (D15-CE) 2008 AFS with Bay pack

33. Jumpers & Settings (D15-CE) 2008 AFS/Bay For AFS – Pumps 2 and 3, single speed Jumper 4 – Right Jumper 5 – Left For AFS – No waterfall Jumper 6 – Right Jumper 7 – Left (Dynamic Lighting) Jumper 8 – Left (Heater management enabled) Starting S/N with software 3.00 Bays is 156956

34. Jumpers & Settings D18-CE LFX Reflections & D13-CE exclusive to ’05 Californian 1 & 2 Breaker rating 3UltraPure 4Circulation Pump 5Dynamic Lighting 6Pump # 2 installed 7Pumps 1 & 2 single speed 8Waterfall

35. Californian / Dupree SofTouch Luminosity - custom handle - backlit Pentair air valves - new software : allows 3 unique lighting levels. Brilliant mode : all lights on. Candle mode : bar top & fountain. Fountain mode : fountain only To change, turn light off and wait for text “light off” message to disappear To lock color, press light button twice rapidly. New Liquid FX fountain - 88 watt Laing pump - interchangeable heads for aquatic visual & audio experience

36. Dupree Bay / Californian Same PC board as bay series. Jumper 4 needs to change for 2 pump system. New PC board (D13) to accommodate fountain

37. Poly Planar Audio System Possible conditions Stereo Screen does not light up Screen lights up but no sound One or more speakers are not playing How to program the Dolphin II remote

38. Check purple J+J plug behind the control and make sure it’s connected; follow it to the main board and check power between P40 and P55 Do you get 230 VAC ? NO Stereo screen does not light up after pressing power. Get a good source of power, try : N – P40 L1 – P90 If you still don’t have 230 VAC, check the incoming power to the spa, you are not getting the required voltage. Behind the stereo, check power on red and black wires. Do you get 12 VDC ? YES Open the power supply and check the fuse; if bad replace it. Do you get 12 VDC now ? NO YES Check both inline fuses on the stereo (red and yellow wires); if bad replace them. Does the screen light up now ? NO YES Does it play now ? YES Problem solved NO Refer to screen lights up, but no sound. Replace Stereo head unit. Replace power supply If the stereo is equipped with an IMR-200 Module, with power off, remove it and then reset the power, does the screen light up now ? NO YES

39. Stereo screen lights up but no sound comes out. Scan for a good radio station or put a CD that you know is good. Put the volume at level 15. Balance and fade at center or zero and check 12 pin harness for loose connections. Does the stereo play now ? If the stereo is equipped with an IMR-200 Module, with power off, remove it and then reset the power. Does the stereo play now? NO Replace Stereo head unit. YES Replace IMR- 200 Module, reset power. Does it play now ? YES If all speakers play good, problem solved; if not refer to : one or more speakers are not playing. YES NO Replace IMR- 200 and Stereo head unit at the same time.

40. One or more speakers are not playing A pair of speakers One speaker (right or left channel) Remove, and disconnect the bad speaker and test a new one. Does it play now? To find out if the speaker is good, check ohms on green and yellow wire, you should hear a beep or read 4 to 6 ohms. Subwoofer 3+ -. YES NO Check for cut speaker wires or pulled pins on the connections, repair any problems. Does it play now? YES Solved Replace the speaker. NO Send a new speaker wire from your new speaker to the 12 pin harness and test by connecting it on the pair of gray or white wires,depending where it is coming from. Does it play now? YES NO Your are on your own!! I mean call us for help Tuck in the new wire thru the skirt If the stereo is equipped with an IMR-200 Module, with power off remove it and then reset the power, does that channel plays now ? YES NO Remove both speakers and test a new one. Does it play ? YES Replace both speakers. Replace stereo head unit. Do the speakers play now ? Test a new stereo head unit, Does it play now ? YES Replace IMR-200 Module NO Test a new 12 pin harness. Does it play now ? YES Replace 12 pin harness NO

41. How to program the Dolphin II remote SPA Poly Planar stereo Aiming at the top side control or I-watch, press on the remote SPA button, then at a function, (jets, light, etc) does it activate ? YES Already programmed Pointing at the Stereo, press on RCVR, then power; does it turn on ? (try also CD button) NO Press SPA button (Led will blink once) Press and hold Setup (Led will blink twice) Enter 1842 on the key pad. Aim at the top side and test again. Does it activate ? Solved NO Try again, replace batteries if it does not solve the problem. You might have an older Dolphin remote or a loose connection on the TSC harness at P8. @home spas are not remote capable. NO Press RCVR button (Led will blink once) Press and hold Setup (Led will blink twice) Enter 1914 on the key pad. Aim at the top side and test again. Does it activate ? Also try 1843. 0101 for In-tune head unit. YES NO Try again, replace batteries if it does not solve the problem you might have an older Dolphin remote. Make sure this spa is equipped with an IMR- 200 to be able to use the speakers as an infra- red receiver.

42. Magnetic switches – Bays only Magnetic switch board having 2 green LED’s, which must be lit SARB and LOTB having 4 magnetic buttons to activate Lighting (top button) and Pump 3 (lower button) Dupree Bay having 4 buttons to activate Lighting and both Pumps 1 & 2 Amoré Bay has 6 buttons : Light or Fountain (top), Pump 3 or Pumps 1 & 2

43. Massage Sequencer Power input 230V Fuse (3.15A) Transformer 230V / 24 V PC board DJS-2-D12 ref. 01710-1200 Jumper settings for 2 sequencers Solenoids and valves Light & Jet buttons interface with PC board Sequence buttons

46. Common Issues Circulation Pump Cleaning Sta-Rite Pump Seals & Volutes Solenoids & Valves Flow & Pressure Switches Check Valves – pop check / ozone check Heaters- Amp check – Insulation check Differential – Current to trip = 30 mA Jets LFX and skirt lighting

47. Technical news The new E 10 circulation pump The new plumbing on the AFS The most important problem last year: M-Drive: this problem is solved with the revision D 15. PC-Board D15 on Bays: 152300 to 156942, the orginal PC-board contains a software error, the problem is then a OH Message, with or without a effective overheating.

48. Water Chemistry Ozone Generator Vision cartridge Chemicals Chemistry Damage

49. Working with D1 Technical Service Dept. - Have S/N - Pictures Warranty Dept. - Parts Returns - How / When to return parts